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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

March 14, 2022

Excellent customer service that got me out the door in no time! They always treat you like a king! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 15, 2022 -

Lexus of Arlington responded

We appreciate your business, Joe, and our team looks forward to serving you again soon!

March 14, 2022

Very satisfied with Tom whenever I come in for service. Although, I wish ALIP would provide a better discount for loyalty customers like me. Been purchasing vehicles and doing services at ALIP for over 1 More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Josie Garcia
Report | Print
Mar 15, 2022 -

Lexus of Arlington responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Veronica, for choosing Lexus of Arlington!

March 12, 2022

Great service Scheduled Quick appointment Delivered my car on time as promised Thanks for the car wash More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

March 11, 2022

The service tech Jose Garcia always treats me as a valued customer. He does a great job explaining the services needed and providing me with updates while I wait during every visit. He’s very polite and pr More

by JOHNGUERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that Jose always meets your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2022

Ed in service was incredibly patient and helpful in resolving my issues. He reviewed the history around my repair and stepped up to make it right. More

by T_aumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edwin Thalhammer
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 11, 2022

Very friendly and patient staff. I was in a work phone call when he wanted to confirm with me on next repair step. He waited for 10min before we could talk. More

by CRUZ0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 11, 2022

Always Great service! ! This is my wife 2nd Lexus from Arlington Lexus! Thanks again for always taking care of us! More

by Tai8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2022

support service works well. I appreciate it. Thanks a lot Tony for your work. You guys professional and Quality Weels. More

by Yury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Tony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2022

Fast courteous service. Knowledgeable service advisor. Very comfortable waiting area. Everything was clean and well-maintained. Would recommend it to my friends. More

by THOS5173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Mar 11, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2022

Hi he Professional and Knowledge. He explained everything and recommend what your vehicle need and punctual More

by dekkachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Mar 11, 2022 -

Lexus of Arlington responded

It's great to hear that Haresh delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

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