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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 01, 2022

I’ve been a customer of Lexus of Arlington for 20 plus years and the service department has always remained the best in the business. Tom Prondzinski runs the department like a well oiled machine and Serv More

by jjorzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Lori Devega
Apr 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Thomas, Lori, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2022

My wife and I have been customers here for 22 years. We have dealt solely with Jamie Brown for buying our vehicles over the years. Jamie has found us exactly what we were looking for in a vehicle and he More

by jjorzak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brown
Apr 01, 2022 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that Jamie had the opportunity to provide your family with the perfect vehicles and deals. We are so excited for you all of you to enjoy your new cars. Thank you for choosing Lexus of Arlington!

April 01, 2022

Jose was great with his follow up all the way through the entire process and the loaner was nice. More

by X
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Apr 01, 2022 -

Lexus of Arlington responded

It's great to hear that Jose was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 01, 2022

Anthony the service director is very professional and very knowledgeable. Took care of all my service needs. Went above and beyond. It was my first visit but now they have earned my business. Thanks More

by saad hassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Anthony We're glad to hear he delivered such a great experience!

March 31, 2022

Great service team! I have been very well taken care of by the service team and this has helped after I had trouble with the sales team at this dealership . More

by s.zirkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Apr 01, 2022 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that Edwin had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 31, 2022

Always great service fast and friendly and always friendly stuff that explains what is part of each service so you know what you are paying for More

by yegorka2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic, Yegor Azarov, Lori Devega, Beverly Luna
Apr 01, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2022

Always great service. Even though I think the prices are high for routine maintenance, Lexus always does a great job and the service advisers are always friendly and court More

by Marysia,Mateusz2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Apr 01, 2022 -

Lexus of Arlington responded

Marysia, We appreciate your business, Tony and our team look forward to serving you again soon!

March 30, 2022

Excellent dealership. Service team is great and super friendly. While waiting, I was able to enjoy the practice golf area! Fantastic experience. More

by john.sutton.a21d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Mar 31, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business, John, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 30, 2022

Came for a 60k miles check up. Jose took care of my car very well and everything was done in time. Thanks. More

by STYLIST9350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 31, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 30, 2022

Outstanding service. The service technician and service manager know their trade and are well versed More

by RICHARDDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Slack, Haresh Trivedi
Mar 31, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Richard, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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