
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
I’ve been a customer of Lexus of Arlington for 20 plus years and the service department has always remained the best in the business. Tom Prondzinski runs the department like a well oiled machine and Serv years and the service department has always remained the best in the business. Tom Prondzinski runs the department like a well oiled machine and Service Advisor Lori Devega is amazing. She kept me up to date on any repair that needed to be done and called me when my car was ready. My vehicle was washed and the service completed exactly when she promised. I will only take my 3 Lexus vehicle to Lexus of Arlington for service. It’s always done right the first time! More
My wife and I have been customers here for 22 years. We have dealt solely with Jamie Brown for buying our vehicles over the years. Jamie has found us exactly what we were looking for in a vehicle and he We have dealt solely with Jamie Brown for buying our vehicles over the years. Jamie has found us exactly what we were looking for in a vehicle and he never disappoints. My daughter recently purchased an NX from Jamie a couple months back and couldn’t be happier. My wife bought an RX 2 years ago from Jamie and last night Jamie found the exact RX with all the options I was looking for right down to the custom rims! It’s always a smooth process working with Jamie and you can trust that the vehicle you are getting is top notch and a fair price. More
Anthony the service director is very professional and very knowledgeable. Took care of all my service needs. Went above and beyond. It was my first visit but now they have earned my business. Thanks very knowledgeable. Took care of all my service needs. Went above and beyond. It was my first visit but now they have earned my business. Thanks More
Great service team! I have been very well taken care of by the service team and this has helped after I had trouble with the sales team at this dealership . I have been very well taken care of by the service team and this has helped after I had trouble with the sales team at this dealership . More
Always great service fast and friendly and always friendly stuff that explains what is part of each service so you know what you are paying for friendly stuff that explains what is part of each service so you know what you are paying for More
Always great service. Even though I think the prices are high for routine maintenance, Lexus always does a great job and the service advisers are always friendly and court Even though I think the prices are high for routine maintenance, Lexus always does a great job and the service advisers are always friendly and courteous. This is my favorite Lexus dealership. More
Excellent dealership. Service team is great and super friendly. While waiting, I was able to enjoy the practice golf area! Fantastic experience. Service team is great and super friendly. While waiting, I was able to enjoy the practice golf area! Fantastic experience. More