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Lexus Escondido

Escondido, CA

4.7
859 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 07, 2022

Awesome experience, great people and fantastic deals! Marvin Griffin and Dave Mayer are wonderful! Thanks More

by MERCEDES T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham, David Mayer, Brendan Whipkey
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello MERCEDES T, Thank you kindly for taking the time and giving us a positive feedback. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Thank you for doing business with us. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 07, 2022

Our specialist was Professional, efficient, welcoming knowledgeable and accommodating. We have always received great service from Lexus Escondido. Thank you! More

by SOCASK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello SOCASK, Thank you kindly for taking the time and giving us a positive feedback. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 05, 2022

Service is friendly, courteous and convenient with the rental while my car is in service. More

by NMEDVINSKY
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello NMEDVINSKY, Thank you kindly for taking the time in giving us a positive feedback, we sincerely appreciate it. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 04, 2022

Attention to every detail is how I would describe Lexus Escondido service. All aspects are top rate. More

by home3
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 04, 2022 -

Lexus Escondido responded

Hello home3, Thank you for sending in a positive feedback, We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 04, 2022

Polite repsOn time check inNice to get a car wash Polite reps On time check in Nice to get a car wash Loaner car available Good communication More

by melanie013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 04, 2022 -

Lexus Escondido responded

Hello melanie013, Thank you for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 04, 2022

They are very helpful and available. Free car wash is a bonus. Also free loaner car if needed. I recommend them for great service. More

by JONNEWLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 04, 2022 -

Lexus Escondido responded

Hello JONNEWLAND, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

February 04, 2022

Anthony Lee was the best service advisor, so helpful Thank you so much for your caring and professionalism More

by AJP11438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 04, 2022 -

Lexus Escondido responded

Hello AJP11438, Thank you for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 03, 2022

Amazing customer service. Aaron was so helpful. Truly the best service ever I’ve had More

by yanafay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Smith, Aaron Serrano
Report | Print
Feb 04, 2022 -

Lexus Escondido responded

Hello yanafay, Thank you for taking the time in sharing your experience and giving us a positive feedback. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 02, 2022

The service at Lexus Escondido was fantastic! Our Service Representative provided excellent customer service and advised us of what needed to be serviced, and why. More

by eyesofmarrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello eyesofmarrs, Thank you for taking the time and send in a positive feedback. We are happy to know that our team is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 02, 2022

They didn't keep in contact with me to tell see when the car was ready. I was sent a text, telling me I could pick up the car and if anything changes. They would contact me. I never got contacted back until More

by Raymond Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Serrano
Report | Print
Feb 14, 2022 -

Lexus Escondido responded

Hi Raymond, We apologize for your experience. I would like to look into your visit further but need more information. If you can reach out to me directly when you can. Thank you, Lori Smith Customer Care Manager lsmith@lexusescondido.com

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