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Lexus Escondido

Escondido, CA

4.7
859 Reviews

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 08, 2022

EVERY employee I interact with displays a genuine attitude of professionalism, concern for customer, and friendliness. More

by Crockett946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Feb 09, 2022 -

Lexus Escondido responded

Hello Crockett946, We sincerely appreciate you taking the time and sending us positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Excellent service. Very quick and professional! This was my first time here and I’ll definitely be back More

by CYN517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Feb 09, 2022 -

Lexus Escondido responded

Hello CYN517, We sincerely appreciate you taking the time and sending in positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Such a beautiful dealership. Everyone is so very friendly and still observe Covid requirements. I truly enjoyed my visit there More

by 3LOGANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Feb 09, 2022 -

Lexus Escondido responded

Hello 3LOGANS, We sincerely appreciate you taking the time and sending in a positive feedback. We are happy to know that our team here is professional, friendly and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

On time and friendly. I took our vehicle in for an oil change. I delivered the car and was out with a loaner within 15 minutes. Received a text when it was done. Paid on line which made checkout a snap. C More

by M.AESCHLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Feb 09, 2022 -

Lexus Escondido responded

Hello M.AESCHLEMAN, We sincerely appreciate you taking the time to send in positive feedback. We are happy to know that our team here is professional, efficient and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Awesome! Truly awesome service. I don’t think you can improve on the service offered. More

by John C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 08, 2022 -

John C responded

Great job guys and gals!

February 08, 2022

Great service quality.Professional service advisorsNice Great service quality. Professional service advisors Nice and clean loaner cars, or waiting area in case you want to wait for your car More

by alirmoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Feb 09, 2022 -

Lexus Escondido responded

Hello alirmoh, We sincerely appreciate you taking the time in sending us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Your team are fast, efficient and made things very easy for me. And the loner car was top notch More

by edwardsaade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Feb 09, 2022 -

Lexus Escondido responded

Hello edwardsaade, Thank you kindly for taking the time and giving us a positive feedback. We are happy and pleased to know that our team here was professional and helpful and we hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

I would like to say “Thank you” to Matt for the wonderful service he provided on my 10,000 mile service call. Very nice hospitality. Again thank you Elisa Cipriano More

by JECIPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 09, 2022 -

Lexus Escondido responded

Hello JECIPPY, Thank you kindly for taking the time to send in a positive feedback, We are happy to know that Matt took great care of you and our team here was professional and helpful and we hope we are able to serve you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

had my car for more than a month, i will be sending a detailed email More

by FLYINKAT56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham, Anthony Lee, Ian Jaffe
Feb 09, 2022 -

Lexus Escondido responded

Hello FLYINKAT56, Thank you kindly for taking the time and giving us 5 stars. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

February 08, 2022

Salina was very attentive, cordial and helped guide me through the sales process. Excellent experience. More

by DAN@AFFINITYLICENSING.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salina Luevano
Feb 09, 2022 -

Lexus Escondido responded

Hello Dan, Thank you kindly for taking the time and giving us a positive feedback. We are happy to know that Salina took great care of you and our team here was professional and helpful and we hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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