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Lexus Escondido

Escondido, CA

4.7
859 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 21, 2022

Anthony was extremely helpful. He fully explained all of my service options. Great guy. I highly recommend him. More

by BRAMSEYMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano, Anthony Lee
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello BRAMSEMAIL, Thank you for taking the time and sending in a positive feedback. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

February 21, 2022

Appointment was easy to make and communication with service advisor was clear throughout the process. My service was supposed to include a complimentary car wash and vacuum which was very poorly done. More

by Lemery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi Lemery, We apologize for your experience. If there's anything you would like to bring to my attention, please do not hesitate to reach out. Thank you, Lori Smith Customer Care Manager

February 21, 2022

Great service. Professional staff. Timely delivery at Escondido Lexus. I have always been happy with their support More

by D_MEIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello D_MEIER, Thank you kindly for taking the time to send us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 21, 2022

It was a nice place to visit and our salesperson was very kind and patient with us. More

by aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salina Luevano, Patrick Garland
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello Aaron, Thank you kindly for taking the time to send in a positive survey. We are happy to know that our team here was professional kind and patience and we sincerely appreciate you doing business with us. We hope to be able to work with you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 20, 2022

Lexus Escondido is our favorite dealer for service on our 2013 Lexus RX. We have been coming here for many years! More

by dickrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek, Adam Smidt, Bailee Friedman
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello dickrb, Thank you for taking the time and sending in a positive feedback, we sincerely appreciate it. We are happy to know that our team here is professional and helpful and we thank you for being a loyal customer and we hope we are able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 20, 2022

Great service and genuinely nice people! Converted this BMW guy to Lexus! Yanci helped us through the whole sales process and Patrick in finance was very helpful with the paperwork. I will b More

by YUDAKING007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanci Velasco, Patrick Garland, Litzy Cadena, Sammy Doumit
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello YUDAKING007, Thank you for sending in a positive feedback, we sincerely appreciate it. We are happy to know that our team here is professional and helpful. Thank you kindly for doing business with us and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 20, 2022

The consultant was terrific. Aaron kept me informed every step of the way and also went beyond. Highly recommend him. More

by Roberts
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello Roberts, Thank you kindly for taking the time to send in a positive feedback, we sincerely appreciate it. We are happy to know that Aaron took great care of you and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 20, 2022

Everyone is helpful, courteous and professional. I always enjoy my visit to Lexus service center. More

by jschultz223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello jschultz224, Thank you for taking the time to send in positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 20, 2022

The people in the service department are very helpful along with the people at the check in and out More

by raarsleff
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello raarsleff, Thank you kindly for taking the time to send in a positive feedback. We sincerely appreciate you and are happy to know that our team here is professional and helpful and we hope we will be able to serve you in the future. Have a great day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 19, 2022

Arron Serrano, absolutely amazing, customer service. Before I sign any paperwork he make sure I understand ; explain everythings what repair I'm going need to my RX350. His very nice person. I can tel More

by CGONFLY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 23, 2022 -

Lexus Escondido responded

Hello CGONFLY, Thank you for taking the time and sending in a positive feedback. We are happy to know that Aaron was professional and helpful and we hope we are able to work with you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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