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Lexus Escondido

Escondido, CA

4.7
859 Reviews

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 23, 2022

Friendly informative staff, overall great experience at Lexus Escondido with Karen & Misael! I’ll be coming back here for my next Lexus. More

by NEVAREZ_RC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mackichan, Jennifer Benitez, Sammy Doumit, Misael Minaya
Mar 03, 2022 -

Lexus Escondido responded

Hello Nevarez, Thank you for taking the time in sending us the positive feedback. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 22, 2022

Lexus Escondido always provides excellent customer service. Matthew Ivko is my service agent and he goes above and beyond to answer all of my questions about my car and if he doesn’t know, he asks his More

by Cheryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 23, 2022 -

Lexus Escondido responded

Hello Cheryle, Thank you kindly for taking the time to send in a positive feedback, we sincerely appreciate it. We are happy to know that Matt took great care of you and our team here was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 22, 2022

Great service good experience Definitely I will go back to this location for Service Thank you More

by Sandiegohome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 23, 2022 -

Lexus Escondido responded

Hello Sandiegohome, Thank you for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to work with you in the future. Have a wonderful rest of your day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 22, 2022

Marvin and Sam were awesome! We were well taken care of and everything was thoroughly explained. We are so happy with our purchase! More

by lindsay_watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham, Sam Hajjiri
Feb 23, 2022 -

Lexus Escondido responded

Hello Lindsay, Thank you kindly for taking the time to send in a positive feedback. We truly appreciate the opportunity to earn your business. We are happy to know that our team here was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 22, 2022

It was. Wry good. Michael was very helpful. He took his time with us and didn’t rush us. More

by RAPTORDIVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boone
Feb 22, 2022 -

RAPTORDIVA responded

Experience was very good. Michael was really nice and patient

February 22, 2022

Frank was excellent answered my questions, I got a loaner car and custom service was great. Had a cup of coffee in the lounge server was very welcoming. More

by cckellerman
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek, James Arenas, Robin Bosco
Feb 23, 2022 -

Lexus Escondido responded

Hello cckellerman, Thank you kindly for taking the time and sending in a positive response. We are happy to know that our team here is professional and helpful and we hope to be able to work with you in the future. Best, Lori Smith, Customer Relations Manager. lsmith@lexusescodido.com

February 22, 2022

I recently purchased a new 2022 RX 450H. I want to say we found the dealership excellent, very customer focused, patient, informative, and quality oriented. Everyone we interfaced with here More

by DAVETAGGART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mackichan, Yanci Velasco, Misael Minaya
Feb 23, 2022 -

Lexus Escondido responded

Hello Dave, Thank you kindly for taking the time to send in a positive feedback, we sincerely appreciate it. We are happy to know the our team here was professional and helpful and we hope to be able to serve you in the future. Thank you for doing business with us. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager. lsmith@lexusescondido.com

February 22, 2022

A very welcoming dealership with great amenities and excellent service. Staff is very courteous and friendly. More

by bcheema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Feb 23, 2022 -

Lexus Escondido responded

Hello bcheema, Thank you for taking the time to send us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 22, 2022

Matt and his team are amazing. Matt is professional, knowledgeable, and personable. I trust that he will treat me fairly and will ensure that I am satisfied with every service exp More

by MARYANNE.NICOSIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 23, 2022 -

Lexus Escondido responded

Hello Maryanne, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here and especially Matt is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 21, 2022

I have been coming to this dealership since it opened before that I went to Carlsbad. I have always like the service in fact I had the save service person for years until he left. More

by POWELL1717
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Feb 23, 2022 -

Lexus Escondido responded

Hello POWELL1717, Thank you for being such a loyal guest and for giving us an opportunity to earn your business this long. We appreciate you and our happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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