Lexus Carlsbad

Scheduling an appointment was easy. I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The commun I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The communication following the diagnosis until completion was excellent. More

Excellent service as always ! Great service advisor and as always a great service at the service department Great service advisor and as always a great service at the service department More

Check in was great, decided to wait for the car, was advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficie advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficient! More

Bernardo made it very pleasant! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! More

The service is very good. I love the way they give me special treatment. I like Kimberly. She is very professional and helpful I love the way they give me special treatment. I like Kimberly. She is very professional and helpful More

Every service experience has been excellent. The construction on Monday AM was disruptive, but OK The construction on Monday AM was disruptive, but OK More

I dropped off my car and was met by the Service representative. He sent me to pick up my loaner and was very polite. What a pleasure to receive a message that my car was ready, They we’re ready f representative. He sent me to pick up my loaner and was very polite. What a pleasure to receive a message that my car was ready, They we’re ready for me when I returned the car and washed my car to bring it to me! Thanks More

Ryan is the Best Service Rep I have ever met in the service department of Lexus service department of Lexus More

The Carlsbad location is conveniently located and the customer parking is easy (it’s surprising how may dealers don’t have decent parking!). They had a representative IS350 available for me to see and w customer parking is easy (it’s surprising how may dealers don’t have decent parking!). They had a representative IS350 available for me to see and were quick to arrange a test drive. More

Caring, Every question gets response, Kind courteous personal. Bernardo, was great to work with. Thanks personal. Bernardo, was great to work with. Thanks More