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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews

5444 Paseo Del Norte

Carlsbad, CA

92008

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690 Reviews of Lexus Carlsbad

April 01, 2016

Great Sales Staff We reached at dealership around 8:00 pm and sales staff worked with us to make a deal before end of day and it was win win situation. I would recomme More

by Software Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
March 31, 2016

Amazing customer service Each and every person involved in our new Lexus purchase has been sensitive to our needs, and exemplifies what excellent customer service is all about More

by S Chasen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Rackstein, Richard Scioscia, Brain Goodermont
March 26, 2016

Your typical nightmare used-car buying experience My sales process was stressful enough - salesperson Alan phoned and texted me more than a half dozen times the day I was coming up to put an offer on More

by lzr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan, Rick (IT), Sammy, Rick (General Manager)
August 10, 2015

RUDE Sales RUDE SALES! My wife went to Lexus Carlsbad today for a test drive. We purchased our current car RX300 from the same dealer in 2001. During the eval More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
February 09, 2014

Walid will drop you before the ink dries on the sales slip. He promised to come to my house and help me with the NAV system but he wouldn't even return phone calls. More

by scomper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walid
June 03, 2013

I purchased a 2012 ISC model from Lexus Carlsbad in April. I spoke with Gary about the vehicle and I felt that according to their reviews online that it would be safe to do business with them. Gary adv More

by david0477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
August 14, 2011

Mr. Kiner was extremely helpful, polite and knew his product inside and out. Through the negotiations reasonable and polite. I would and have recommended this Lexus dealership to someone. Buying a More

by Marian Diller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
July 28, 2011

Gary Kiner, Internet Manager helped me purchase a vehicle for my specific needs. We communicated the majority of the time via email before I purchased a new Lexus RX 350. He always responded right away. When More

by mvernett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
July 14, 2011

My father-in-law, who is in retirement, wanted to purchase a Lexus RX 350 and asked me to help him. He didn't have the energy to visit the showrooms. With him being on the West Coast in California More

by Dean J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
August 08, 2010

Profile type of salesman. Will not call back if Profile type of salesman. Will not call back if you’re labeled for low buying power. Only looking for large down payments. Possible other issu More

by Uknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dick and The Marathon man
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