Lee Hyundai, Inc.
Fayetteville, NC
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938 Reviews of Lee Hyundai, Inc.
I recently experienced an extended customer service interaction with Lee Hyundai from out of state. My children were driving thru the Fayetteville NC area returning to Maryland and encountered road de interaction with Lee Hyundai from out of state. My children were driving thru the Fayetteville NC area returning to Maryland and encountered road debris which damaged our vehicle and rendered it non-drivable. The vehicle was towed to Lee Hyundai whereby I had the extreme pleasure of working remotely with Service Advisor Tilita Tate, GM Mike Hammer and Transport Assistant Ronnie in regards to the mechanical repair of my Santa Fe; and towing support with returning the vehicle back to Maryland. All parties were professional and responsive to our family's needs - from a distance. Excellent customer service throughout the entire process and I can confirm that from my prior experiences with several other Hyundai dealerships in the past - Lee Hyundai represents the true model of what the Hyundai dealership/network customer experience should represent. "Thanks so much" Tilita, Mike and Ronnie for all your help and assistance - during our family's time of need. -Steve More
I recently purchased a 2018 Hyundai Sonata SEL. Customer Service was excellent. Sean Scott was very personable and genuine in his dealings with me. He answered all my concerns knowledgeably and without hesi Service was excellent. Sean Scott was very personable and genuine in his dealings with me. He answered all my concerns knowledgeably and without hesitation. He also setup and explained all the Tech features. After I left the Dealership I found a flaw in one of my tires and Rims. Sean and the Dealership did not hesitate to get these issues remedied quickly and to my complete satisfaction. I had previous experience with Lee Hyundai many years ago and I have always had an enjoyable experience with their Sales and Service Associates. I have all the confidence in Hyundai's products. My daughter has had 2 Total Loss accidents that could have resulted in serious injury or fatality, but, due to Hyundai's safety features, she walked away with mostly minor injuries. Will ALWAYS consider Hyundai and Lee Hyundai for future vehicle purchases. More
This place is absolutely the worst experience I have had... they came at me and said you will need 10,000.00 down and said oh it’s the banks that require that... but they also neglected to tell me that had... they came at me and said you will need 10,000.00 down and said oh it’s the banks that require that... but they also neglected to tell me that the car they where trying to get me approved for was over 30,000.00. And that by the time I got down with taxes, etc I would be paying close to 38,000.00 then when I spoke to the “manger” he said oh I will give you an extra thousand dollars down but that won’t help... so yes I would run from this place.... there seems to be a lot of mangers but none can get anything done More
This has been the best experience when it came to car shopping, Hyundai has a wide variety of vehicles and they are always willing to work and negotiate prices. Andre Monroe was the gentleman who sold me shopping, Hyundai has a wide variety of vehicles and they are always willing to work and negotiate prices. Andre Monroe was the gentleman who sold me my car, his professionalism and charisma made a huge impact on the decision of buying my Car with Hyundai. I went to 10 other dealerships and his service far more superior than anybody else that helped me, I definitely recommend Hyundai and also look for Andre Monroe to help you More
We just purchased our vehicle from Lee Hyundai. There customer service was outstanding specially our sales rep, Andre Monroe he was extremely patient and understanding and willing to work with us. We customer service was outstanding specially our sales rep, Andre Monroe he was extremely patient and understanding and willing to work with us. We shopped around at multiple different dealership and we did not receive the customer service and attention we received from Andre Monroe anywhere else . I definitely recommend Lee Hyundai and look for Andre Monroe im sure you won't be let down. More
Very Well Pleased I was very pleased with the service received by my Salesman, Andre Monroe! He was very courteous and professional. Always had my best interest. I also I was very pleased with the service received by my Salesman, Andre Monroe! He was very courteous and professional. Always had my best interest. I also worked with Veronica Williams, Brandon Pratt, & Drew Stovall. They were an amazing team of people to work with. Thanks to everyone, I am now the proud owner of a 2020 Hyundai Palisade! More
Excellent service From beginning to end, Sebastian made my experience flawless & seamless. His professionalism and knowledge helped me make a great decision. Tony Cal From beginning to end, Sebastian made my experience flawless & seamless. His professionalism and knowledge helped me make a great decision. Tony Calcutt sealed the deal and I thank both of them from the bottom of my heart! More
Andre made sure I was in the right car at a competitive price and completely satisfied with my purchase. He also set up the Android Auto, which was much appreciated. He has also followed up since the purch price and completely satisfied with my purchase. He also set up the Android Auto, which was much appreciated. He has also followed up since the purchase to ensure things are still going well. I am a happy customer! More
Excellent customer service!!! Sharon, Brittany, and Don made the car buying experience VERY easy and hassle free. Took care of everything and even delivered the car 3 hours away to me in Gastonia, NC. Wo made the car buying experience VERY easy and hassle free. Took care of everything and even delivered the car 3 hours away to me in Gastonia, NC. Would highly recommend Lee Hyundai. More