Lee Hyundai, Inc.
Fayetteville, NC
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939 Reviews of Lee Hyundai, Inc.
Amazing Very well organized, very professional and I left extremely happy with my experience. I knew what I wanted upon entering the establishment and left fu Very well organized, very professional and I left extremely happy with my experience. I knew what I wanted upon entering the establishment and left fulfilled in every aspect of my expectations. More
Best Car Buying Experience Ever Very curious staff, at no point did I feel pressure into anything. I am very satisfied with my experience and vehicle. I will definitely return to L Very curious staff, at no point did I feel pressure into anything. I am very satisfied with my experience and vehicle. I will definitely return to Lee Hyundai for future purchases. More
Excellent Am very satisfied with the service I received. I explained what I as looking for and the saleswoman did a great job matching what I was looking for wi Am very satisfied with the service I received. I explained what I as looking for and the saleswoman did a great job matching what I was looking for with what was available. She did a great job answering my questions. I did not feel pressured and the sales manager did a great job closing the deal. More
Great people !!! The car is nice. Got plenty of space. Happy with the deal I got on my new car. Yes, I would recommend this vehicle to a friend. The car is nice. Got plenty of space. Happy with the deal I got on my new car. Yes, I would recommend this vehicle to a friend. More
Survey for Taivia Taivia was great! Very professional and gave me a break down of pricing. Would work with her in the future. Keep up the good work! Taivia was great! Very professional and gave me a break down of pricing. Would work with her in the future. Keep up the good work! More
Hyundai Great customer service, very helpful, courteous, and knowledgeable. I would recommend this dealership to anyone and will return when the time comes to Great customer service, very helpful, courteous, and knowledgeable. I would recommend this dealership to anyone and will return when the time comes to buy another vehicle. More
Don't go to Lee Hyundai! Where to begin?! First off, all these good reviews must be bribed or employees because Lee Hyundai is horrendous at customer service. This was mine an Where to begin?! First off, all these good reviews must be bribed or employees because Lee Hyundai is horrendous at customer service. This was mine and my husband’s first time getting a new car at a dealership, so we didn’t know what to expect. I scheduled a test drive for my husband, two young daughters, and I at 11am. Sebastian was our awful salesman, he took SO long to get the car ready that it was 12pm when we got in the car. We live an hour away and don’t know the area. Sebastian was busy looking at his phone during the test drive that he didn’t even hear a few of our questions, including which way we should drive. He didn’t answer most of our questions or explain some of the processes. Since we were never got a new car from a dealership, we feel taken advantage of for our lack of knowledge. During this time, I asked Sebastian FOUR times if a car seat tether anchor could be added to the third row, which he never found out. He moved so slow at everything that we were at the dealership for FIVE hours with a 1 and 3 year old. The financing manager was rude as well, and when I got upset that we waited 4 hours to start signing paperwork he told me that we didn’t have to lease the car. When we finally got in our new Santa Fe to leave, a plastic piece covering some wires near the rearview mirror was broken. But we just wanted to leave at that point! Obviously, I left a bad survey for them. So Brandon, Sebastian’s manager, called me after to apologize and explain that it wasn’t normal for them. He asked if there was anything he could do, and I said yes please find out if a car seat tether anchor could be added to the third row. Brandon said he’d have to find out from the parts and service department if this could be done and get back to me. My husband took the car in today for an appointment that we made NINE days ago to get the plastic rearview mirror piece fixed. I told them the part that needed to be repaired NINE days ago. My husband drove an hour there, waited another hour to find out that they have to order the part! We spent 3 hours driving and waiting to find out we have to do it all over again That’s why we made an appointment and told them what part was broken! 9 days later and Brandon still never got back to me about the car seat tether anchor. They have not done anything to show us that they don’t have the worst customer service around. AVOID LEE HYUNDAI AT ALL COSTS!!! More
Great Experience! I will continue to purchase cars from Lee Hyunda,i and I hope Amanda is working there when I do! She is an amazing salesperson! The guy who finalized I will continue to purchase cars from Lee Hyunda,i and I hope Amanda is working there when I do! She is an amazing salesperson! The guy who finalized the paperwork was very straightforward, but not pushy. He was very professional. More
Grandma driving in comfort and assistance Lee Hyundai and Thaddeus Hoffman made my car leasing experience wonderful. Thaddeus was thorough and very informative with explanations of the new car Lee Hyundai and Thaddeus Hoffman made my car leasing experience wonderful. Thaddeus was thorough and very informative with explanations of the new car features. The new Hyundai Sonata has added features that enhance your car ride as well as upgraded features that make driving safer. I feel very confident driving in my new car. More
Very satisfied returning customers! We are returning customers - third car! We have always been pleased with the quality of Hyundai vehicles and the professionalism of the dealers at Le We are returning customers - third car! We have always been pleased with the quality of Hyundai vehicles and the professionalism of the dealers at Lee Hyundai. We highly recommend Lee Hyundai to our friends and family who are in the market of a new vehicle. From the trade-in value to the purchase, from service to attention to detail, we haven't found anyone better than Lee Hyundai! More