Lauderdale BMW of Pembroke Pines

The service department staff is friendly and responsive. My advisor Jose Alamo is the absolute best! Knowledgeable, efficient, personable and follows through. You receive timely texts with updates. My advisor Jose Alamo is the absolute best! Knowledgeable, efficient, personable and follows through. You receive timely texts with updates. More

Excellent customer service and the sales department gave me the information right away and exactly what I was looking for. Definitely I will recommend BMW PEMBROKE PINES to buy or lease a car. me the information right away and exactly what I was looking for. Definitely I will recommend BMW PEMBROKE PINES to buy or lease a car. More

Ali Fermin the best advisor at BMW, professionalism, integrity, and excellent customer care. Fermin helps individuals by always helping the needs of the customers , going Beyond their expectations. integrity, and excellent customer care. Fermin helps individuals by always helping the needs of the customers , going Beyond their expectations. More

I had the pleasure of working with Jason who was very polite and professional. He exercised patience throughout the entire process and worked diligently to find me the perfect vehicle based on identifyin polite and professional. He exercised patience throughout the entire process and worked diligently to find me the perfect vehicle based on identifying what my likes are. I also was assisted by Oliver who welcomed me to the BMW family. He was very polite as well and thorough in explaining the various features included with my car. He later sent me a video further explaining additional features. Overrall the experience was a very seamless and memorable one and I would most certainly recommend anyone looking to purchase a BMW to the Pembroke Pines location to deal with the friendly staff there as you leave feeling like family. More

Pembroke Pones BMW will not repair vehicles correctly and question the consumers integrity. I recently have a malfunctioning AC unit that has been in their service 5 times. It has 500 miles on it and they s question the consumers integrity. I recently have a malfunctioning AC unit that has been in their service 5 times. It has 500 miles on it and they still can’t fix it. They will not replace the vehicle. They lied about what they had done to resolve this and try to intimidate the consumer with their power. Buy another brand vehicle. More

Fast friendly service with great teamwork. My salesperson Ash was exceptional. He responded quickly to my questions, he made the process quick and efficient. Financing was quick, friendly and explained every Ash was exceptional. He responded quickly to my questions, he made the process quick and efficient. Financing was quick, friendly and explained everything to me. My car genius was helpful and informative. The whole process could not have been better from start to finish. More

Great customer service . Staff is very helpful . Love everything about them .Jose Alamo had helped me all the way.. I highly recommend to all. 5 star everything about them .Jose Alamo had helped me all the way.. I highly recommend to all. 5 star More

Ashok (Ash) was very friendly, knowledgeable, clear and very transparent during my recent purchase of a BMW X6. The entire deal was done without pressure and concrete and honest information was always prov very transparent during my recent purchase of a BMW X6. The entire deal was done without pressure and concrete and honest information was always provided. The process did take a while longer then I had expected but no fault of Ash who was very accommodating and kind. Recommend anyone looking for a new or used car to ask for Ashok (Ash), he's your man! More

The service provided was outstanding. I was instructed on what to do from the begging. My car was not going to be ready soon and I was able to get a loaner car, it was a good experience. Thank you what to do from the begging. My car was not going to be ready soon and I was able to get a loaner car, it was a good experience. Thank you More

Amazing management. If you have an issue they take care of it just like you would expect from BMW. I could not be happier with the service and my Z4. Thank You Billy Ohly.. of it just like you would expect from BMW. I could not be happier with the service and my Z4. Thank You Billy Ohly.. More