Larson Chrysler Dodge Jeep

They all lied to me didn't fix my car, had it over a month month More

Very unhelpful dealership. Took three days and a call to top management in order to even get Service to answer phone. Scheduled a lube,oil, filter for Ram Promaster 3500. The appointment was 10 days out. I top management in order to even get Service to answer phone. Scheduled a lube,oil, filter for Ram Promaster 3500. The appointment was 10 days out. I drove 30 miles to dealership and after going through a 15 minute check in the service person said that they couldn’t do a log for my unit because it is a Pleasure Way RV—absolutely identical to Promaster in line behind me which she said they would service. I will be letting Chrysler/Dodge/Ram just how unhelpful Larson was in giving service necessary to maintaining my warranty. A total was of time! More

Purchased a 2019 2500 salesman did a half assed job finance put the screws to me giving me one payment and interest rate with a credit union the called me back 2 days later and switched on me and they finance put the screws to me giving me one payment and interest rate with a credit union the called me back 2 days later and switched on me and they had already sold my trade How ever when I took my truck to get serviced they way out did my expectations They we top shelf all the way. If I had to 10 hours for them to service my truck I would not think twice More

They advertise one thing and do another nor do they respond back to you after leaving several messages do not do business here not professional at all! respond back to you after leaving several messages do not do business here not professional at all! More

I Recommend Dieauka Bradley.-easy dealing, no BS, no I Recommend Dieauka Bradley. -easy dealing, no BS, no playing games. he gives corrective information on vehicles, or he will find an answer for you I Recommend Dieauka Bradley. -easy dealing, no BS, no playing games. he gives corrective information on vehicles, or he will find an answer for you. -I felt like he was standing on my side, and felt less pressured so I was able to think clearly of what I really needed in a vehicle. -overall he is a good man, Enjoyed conversing with him. he said that he worked there over 2 years. More

11:30 appointment for an oil change. Hour and 15 min. later car was taken in for a 30 min. oil change. So 1:15 I'm finally out. This was my 2nd and last time here. later car was taken in for a 30 min. oil change. So 1:15 I'm finally out. This was my 2nd and last time here. More

Brought my mom in she was in need of a car. We worked with josh and he was amazing. My mom hasn’t had a car in ten years so she was looking for something affordable and good on gas. Josh asked all my the with josh and he was amazing. My mom hasn’t had a car in ten years so she was looking for something affordable and good on gas. Josh asked all my the right questions to make sure we got something that fit. She walked out with a 2019 Hyundai Sonata. She is very happy with the customer service didn’t feel pressured to getting anything that didn’t fit. More

I went in to Larson today to purchase a new Ram 2500. Joshua hooked me up. Fantastic customer service, low pressure and great prices. I’ve purchased 3 cars from Larson dealerships over the past two years Joshua hooked me up. Fantastic customer service, low pressure and great prices. I’ve purchased 3 cars from Larson dealerships over the past two years. I’ll definitely continue to bring them business. Thanks Josh! More

Had my 2008 Wrangler towed to Larson (HUGE MISTAKE) due to axle seal failure. These guys are CRAZY!! They quoted me $6,000 for axle & pinion seals, trans and transfer case service, parking brake. The par to axle seal failure. These guys are CRAZY!! They quoted me $6,000 for axle & pinion seals, trans and transfer case service, parking brake. The part that was the most frustrating is they wanted to charge me for a differential service, you have to drain the differentials to replace the seals. This should be part of the $1,185 ea axle, not additional $340 on top of this. I brought this to their attention that you have already drained all the oil from the diffs why would i get charged for a service. Bryan said that this would "probably" be removed from the invoice. Well, that made me feel warm and fuzzy! I had towed it towed from Larson to Puyallup Auto Tech (Larry the owner is awesome!) and had all this work completed plus additional minor items it was less than a 1/3 ($1,840) of the cost. When I said I was having my Wrangler towed to another repair shop Bryan asked what they could do to make it right? (Really so now this negotiable) I said about $4,200 less on the repair bill. Then they insult the repair shop and said they don't use the same parts or warranty the work. He must be a mind reader because I never stated where I was taking the vehicle. I wish I could post the repair estimate from Larson and the final invoice from Puyallup Auto Tech so the public can see how much of a RIPOFF this service department is. I have taken my 2019 Ram there for service for two years (how hard is an oil change) one time they replaced my wiper blades ($60) they fell off (1 week later) on I-5 in the rain doing 65mph, THAT WAS FUN!! I agree with the other person that said "These guys are a bunch of crooks in service" Live & Learn!! Larson should change their name to “Larson RAM IT” up the customer!! More

Just purchased 2020 3500 series RAM truck from Josh. He was exceptional in helping us with the whole process. He is one of few salesmen I know who actually listens and helps you locate what you want. He do was exceptional in helping us with the whole process. He is one of few salesmen I know who actually listens and helps you locate what you want. He does not employ high-pressure tactics, like some other dealerships. He made several calls to lenders, to help us line up the best loan. He remained friendly and positive, even though we had problems that had to be solved. I will refer everyone I know to Josh, because they will have a great experience! More