Larson Chrysler Dodge Jeep

Prescheduled car for batt replace, abs sensor replace, oil change and any open recalls a week in advance. Dropped car off night before for 8:30am appointment, had to call at 4pm for update. Then they sent oil change and any open recalls a week in advance. Dropped car off night before for 8:30am appointment, had to call at 4pm for update. Then they sent me a quote for bunch of additional things mechanic claimed it needed. Car only had 25,000 miles, then they didn't have parts needed so had to wait another 3 days. Confirmed ready and got ride, no one at counter for 10 minutes, then they tell me I can't get car back because they have no cashier to take payments. This was almost an hour before the 6pm time they gave me on phone. Their posted time on internet is 10pm for service. Don't believe them. Larsons will never get another penny from me. More

I originally left a good review for Joshua Weingart and this dealership. But I take it all back. Two days after my wife and I bought a new Dodge Challenger from here, it started giving us trouble and we fe this dealership. But I take it all back. Two days after my wife and I bought a new Dodge Challenger from here, it started giving us trouble and we felt it was unsafe to drive. Larson’s told us there’s nothing they can do to help us if we can’t drive the car to their dealership. We explained that we can’t drive it, we live an hour away and asked if they could tow it. We were told no and that it’s our responsibility. We took it to a local dealership, Rairdon’s in Monroe, and they figured out that the transfer box needs to be replaced...in the brand new car. The service department at Larson’s are rude and so hard to deal with...if you can get a hold of them. Rairdon’s was so helpful, I wish we had bought the car from them but unfortunately they didn’t have the specific vehicle we wanted. At Larson’s, they will keep transferring you to a different department and then will say that someone will call us back...and then no one does. Finally after my wife left a google review, the sales manager called us back. He agreed that they should have towed the car to their dealership and had it fixed there. The new car has been sitting at the dealership for a few days now waiting for the parts to arrive. We bought this car 9 days ago, and we only got to drive it for 3 days! Since then it’s been away from us...brand new car! And the best Larson’s can do for us...not much, a free gas tank fill up is what they said. I would not recommend this dealership to anyone. More

We bought a new Ram Truck from Larson and I was skeptical and already tired from haggling with a dealer in Olympia. Josh Weingart was GREAT- he knew the options and facts of the vehicle and gave us a great d and already tired from haggling with a dealer in Olympia. Josh Weingart was GREAT- he knew the options and facts of the vehicle and gave us a great deal with no BS sales tactics within 30 minutes. Even after the sale, Josh has been GREAT. He answers questions, helped work out a problem with maintenance, and followed up with my husband. Best car buying experience we have had in years! More

Josh Weingart was fantastic to work with! I knew what car I wanted and he gave me two options that fit my needs and budget. He was easy to work with, has snacks for his customers and even offers great advice I wanted and he gave me two options that fit my needs and budget. He was easy to work with, has snacks for his customers and even offers great advice. The sales manager, Cameron, was also accommodating, kind and professional. I had a negative experience with finance, but this is being dealt with the GM. Finance aside, I would highly recommend Josh Weingart to friends, and would definitely reach out to him in the future! More

My husband and I worked with Joshua Weingart on purchasing a new Trail Hawk Jeep. Joshua was very detailed and professional during the whole process. He took the time to really explain things abo purchasing a new Trail Hawk Jeep. Joshua was very detailed and professional during the whole process. He took the time to really explain things about the vehicle, all with a great sense of humor and outstanding customer service! If you are in the market for a new vehicle Joshua is your guy! Thanks Joshua!! More

Had a great experience at Larson Chrysler, I recommend this dealership if your looking for a great car and Joshua Weingart is a great guy and will help you with all your needs in finding the right car. Th this dealership if your looking for a great car and Joshua Weingart is a great guy and will help you with all your needs in finding the right car. Thank you Joshua More

These guys are a bunch of crooks in the service department. If you bring your vehicle into this dealership to be fixed, absolutely DO NOT trust "Bryan". We bought our vehicle at another dealershi department. If you bring your vehicle into this dealership to be fixed, absolutely DO NOT trust "Bryan". We bought our vehicle at another dealership and had to give it to Larson to fix. Bryan said he received a confirmation from us to do over $800 of work for a spark plug. He did not actually give us the quote. They did the work anyway and then expected us to pay for it. Thank goodness the other dealership stepped up and paid the entire amount. When I picked up the vehicle, I challenged Bryan about this. He immediately shrunk into a prideful petty car thug and asked "If I was questioning his integrity". So we went back and forth a few times before I said, "You got your money now please give me my keys." As I reflect, maybe I should have taken the high road. But dealing with shady car people like Bryan makes my blood boil, especially when he claims my wife and daughter agreed to the service when they did not, as I was listening on speaker. At the time, we didn't think anything of it as we assumed it would be worked out. Customer service should be #1. Larson Chrysler Jeep Dodge Ram does NOT have it...at least this head guy, Bryan, does not. Please be careful before you go in! More

Had a great experience at Larson Chrysler Jeep Dodge (and RAM) in Puyallup, WA. When you go ask for Joshua Weingart, he is the best! We were considering going to that big dealership in Idaho. I am so glad RAM) in Puyallup, WA. When you go ask for Joshua Weingart, he is the best! We were considering going to that big dealership in Idaho. I am so glad we did make that two-day trip. Josh was amazing and made the process really smooth. He actually answered questions via text and was responsive to how we wanted to proceed. Josh goes above and beyond for his customers and tries to help as much as possible. We went to four different dealership until we found the one and the sales representative who treated us right. So do hesitate and go to 401 River Road, Puyallup, WA and ask for Josh Weingart or email him at Joshuaweingart@looklarson.com More

OH MY GOODNESS! I can't say enough wonderful things about my experience working with one of Larson Motor's sales staff -- Josh Weingart! This vivacious friendly man was recommended to me by a friend. I was r my experience working with one of Larson Motor's sales staff -- Josh Weingart! This vivacious friendly man was recommended to me by a friend. I was reluctant at first but thought I would give him a try. We communicated through texts and email and via phone. He called promptly to get my parameters for a future car. And promptly, as promised, he did his homework and gave a link for cars that fit my wants and needs. He was always very attentive and made me feel at ease whenever we communicated. When the day came to finally meet this spitfire, he once again, did his homework for me so I didn't have to. He listed what he thought were the pros and cons of my top choices. Josh was very thorough and was honest with what he thought was important. My intent for the day was just to test drive a few cars because I was just starting my quest for a car. I was so appreciative of all of this....along with his patience in my quirkiness. At the end of the evening, Josh helped me in my decision to purchase a car. My experience with Stephanie (in finance) on the other hand, could have been a little more pleasant. She greeted us and initially was friendly but after a while she became more and more impatient. She tried to calmly go over the optional warranty available for the car but I decided I really couldn't afford it. When going over the figures once again, my down payment amount was miscommunicated, and the figures had to be redone. Thus, Stephanie had to spend a minute to reprint the paperwork. In the end, as soon as my last signature was signed, her demeanor immediately changed, and she was cold, not very pleasant and not even a "Thank you"....and immediately started another task on her list. But. All in all, a good experience with Josh. More

Joshua Weingart did an amazing job assisting my wife and I in buying our new Ram 1500. Joshua was very knowledgeable and made the buying experience painless. I would highly recommend Joshua to any of my f I in buying our new Ram 1500. Joshua was very knowledgeable and made the buying experience painless. I would highly recommend Joshua to any of my family or friends. More