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Larson Cadillac

Fife, WA

3.6
129 Reviews

6411 20th St E

Fife, WA

98424

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129 Reviews of Larson Cadillac

July 24, 2023

Seamless, informative, pleasant and efficient. Drop off was adjust from the previous day because of a traffic accident. Rescheduled for the next day and Drop off was seamless. I received a call th More

by hunt4sho2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. I apologize for forgetting name.
July 23, 2023

I do not write reviews and I do not like to be forced to write MORE!!!! More

by JHMCCULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can remember enough is enough!!
July 22, 2023

Friendly and cordial yet very professional. Not a high pressure sales team. Overall a very pleasant experience. More

by SANDY70X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vasiliy Kravchuk and Nathan O'Day Buyer's Assistaants
July 22, 2023

Fantastic customer service! Knowledgeable technician service! From Sales Staff to Service Staff to Shop Technicians, Larson Cadillac is the #1 Dealership in Fife, WA. More

by FWERIK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service counter folks are super friendly
July 22, 2023

I recommend this dealership to everyone bcos I am very satisfied doing business with them. I believe you would too. Just reach out to them! More

by EB Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Manager, Vasily, Jessica
July 21, 2023

New Service advisor was amazing with the customer service and updating me on the progress of the service. More

by MRICH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Rhodes
July 19, 2023

Everyone was kind and courteous. They explained the process and were conscientious about my situation. More

by thepellands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
July 19, 2023

Customer service at this dealership is horrible no accountability for work they perform at all More

by MILTON.CHARLES.COWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
Jul 19, 2023 -

Larson Cadillac responded

Milton, we are sorry to hear of your troubles while in our Service Department. You've been a customer of ours for quite some time and your business if very important to us. Please reach out to us at customerservice@looklarson.com with any additional details. In the meantime, we will try an contact you by phone.

July 19, 2023

Larson Cadillac Service Center was absolutely disorganized. I dropped my truck off to be repaired and no one called me with an estimate or completion date for over 14 days. In fact, no one ever c More

by CHAD.ALVARADO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Watanabe, Erik Martinson
July 16, 2023

I have brought vehicles from this dealership for over twenty years. I have always been satisfied with the pricing, customer service and service department. More

by CHARLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vasily and Nathan, Erik Martinson
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