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Larson Cadillac

Fife, WA

3.6
129 Reviews

6411 20th St E

Fife, WA

98424

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129 Reviews of Larson Cadillac

September 01, 2023

Took a little longer that usual for an oil change. Other than that, experience is always great. More

by PRAYZENHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
August 31, 2023

Thank you for your assistance in helping us get the work needed for our car. More

by QUINENETRESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest , Sarah Volz
August 31, 2023

They had my car over a month,and still got nothing done. They have poor communication skills, they are really bad at answering the phone and returning calls. I will never take my car there or would I recomme More

by MISSTEETEE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Volz, Makenzi Chase, Hailey Zickler, Kenneth Manning
Sep 05, 2023 -

Larson Cadillac responded

Thank you for taking the time to post your review and comments about your visit.

August 30, 2023

Great! Everything was done as expected. Make this portion shorter. Lets say 5 words minimum, or I will ignore these reviews. More

by PAJOS0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
August 29, 2023

Never in our time of owning cars have we had the problems we have had with Cadillac - don't know if it's just the model of car and or the management at Larsen - or what! A number of people told us they woul More

by BURGESS0203
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don't even know who these names/people are. The gal that always helps us is very friendly and on point., Makenzi Chase
August 27, 2023

The time it took for staff to contact me back about my car was 2 days and that is unacceptable. More

by Ninakalley38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase
August 25, 2023

Excellent sales and finance experience. Salesman was thorough and helpful. Finance manager was amazing. They got me the vehicle I wanted at a great price. More

by CHANCEONE113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montana and Justin
August 17, 2023

Great job! Looking forward to another service in the near future. I think am loving this place very much! More

by EB Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Volz, Tony Romero, Forrest Rhodes, Makenzi Chase, Hailey Zickler
August 17, 2023

Went to pick up the car - said she was going to set the password!! Didn't happen - now I have to go back over there - AGAIN!!! At least she was honest prior to appointment - saying it was easy to set - o More

by BURGESS0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase
August 12, 2023

AWESOME experience getting my Cadillac ELR’s oil changed and checkup. Special thank you to…Haley (Scheduler), Mackensi (Service Advisor), Darrel (Mechanic), and the Director Sarah Volz. Fife’s Larson Cadi More

by JERUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel (the Mechanic) is GREAT!, Sarah Volz, Makenzi Chase, Hailey Zickler
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