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Larson Cadillac

Fife, WA

3.6
129 Reviews

6411 20th St E

Fife, WA

98424

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129 Reviews of Larson Cadillac

September 19, 2023

we were in and out in no time. they were great to deal with. shy inventory. but they had what i was looking for More

by DONN0101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan O'Day
September 16, 2023

Nathan and Reggie very friendly and professional I really appreciate and thank you!I will refer my friend to them Minh le More

by NGANGUYEN196870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know
September 16, 2023

Terrible service department! I’m so disappointed in Larson Cadillac. The service dept should match the quality of the Cadillac reputation! More

by SNAGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase
Sep 18, 2023 -

Larson Cadillac responded

Snagf, Thank you for taking the time to post your review and voice your comments. If you'd like to share any details and specifics, please contact us at customerservice@looklarson.com. Best Regards, The Larson Cadillac Team

September 16, 2023

I waited over 2 and half hours for just an oil change. That is way too long and no snacks or shuttle service. Not even offered a water!!! More

by LILYSSD@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase, Kenneth Manning
Sep 18, 2023 -

Larson Cadillac responded

Lilyssd@aol.com, Thank you for taking the time to post your review and comments about your recent visit. We hear you and will work harder on your next visit to bring you the level of service you expect and deserve.

September 13, 2023

Oil change took almost 2 hours but the service was great by Mackenzie. Thank you More

by jbrown510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 13, 2023

Makenzie in your Service Dept is a jewel! Personable, car savvy….goes out of her way to ensure all aspects of service are carried out to my expectations. Makenzi is to be commended! Her o More

by FWERIK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 05, 2023

I was very pleased with the service for my truck. They went above an beyond. More

by edkowalkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 04, 2023

Service was very quick and the staff was courteous. Appreciate that they took the time to explain everything that was accomplished. More

by TCROATAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase, Kenneth Manning
September 03, 2023

Very good Service Department . I would bring my SUV back here for service and purchase another vehicle from this location. More

by Ambrose Pyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Volz, Makenzi Chase, Hailey Zickler, Kenneth Manning
September 01, 2023

McKenzie was so helpful and apologetic when it was discovered my truck hadn't been serviced yet after a few hours. Understandable and she owned up to it. Appreciate the no-excuses approach. Work was d More

by MARKFALK62
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
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