Larry H. Miller Volkswagen Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
1,008 Reviews of Larry H. Miller Volkswagen Lakewood
Avoid at all cost! I purchased a car here three years ago - bad move. High pressure sales people with the usual tactics. I bought the extended warranty with all the ma I purchased a car here three years ago - bad move. High pressure sales people with the usual tactics. I bought the extended warranty with all the maintenance covered to 70,000 miles. Just took my car in to get the 40,000 mile service, and the service folks assured me that the maintenance on my car was NOT covered. Guess I should have brought my lawyer with me when I bought the car to catch the lies the sales and warranty people were telling me. My experience with this dealership has put me off ALL Larry H. Miller dealerships and VW by association. Do yourself a favor and find a dealership that is up front on the cost of the vehicle and doesn't lie to sell you the extended warranty. UPDATE: took my car in (still under warranty) to fix the non working fuel door. Apparently this is not covered u deep warranty. I asked why it wasn't covered.... "it's just not". So it will be $250. More
Larry Miller VW-Lakewood The saleslady, Dylon was very easy to work with and was available by phone to help me figure out some of the high-tech features of the car after I too The saleslady, Dylon was very easy to work with and was available by phone to help me figure out some of the high-tech features of the car after I took the car home. This is old-fashioned customer service that is hard to find these days. More
Thanks for helping us find our new Passat! We made an appointment with Cindy and she started working with us over the Internet before we even arrived. She helped us find a 2016 Passat at anoth We made an appointment with Cindy and she started working with us over the Internet before we even arrived. She helped us find a 2016 Passat at another dealer and she drove across town to get our car on the same day of our appointment. Your team is outstanding and they all made us feel welcome and cared for! Richard got our paperwork and extended warranty done quickly and helped us finish the deal. We drove up to LHM from Monument, CO and Tony made sure we were taken care of as quickly as possible, even though the computers went down unexpectedly for 45 minutes. Your team made this one of the best experiences we've had at a car dealership in our 50 years of buying cars! Thank you! More
All Good All good, all positive...no negative. Everyone was very helpful, friendly and professional, a refreshing experience. My salesman Jeff Brueske seemed v All good, all positive...no negative. Everyone was very helpful, friendly and professional, a refreshing experience. My salesman Jeff Brueske seemed very knowledgeable down to the details of what questions and concerns I brought up. Josh in finance seemed very efficient and knowledgeable too! Hey, it was all good what can I say. Regards Galen Altman More
Amazing customer satisfaction! If your looking for a new VW or great used car ask for Moses he will treat you like family. Every aspect of our new car leasing experience was perfect If your looking for a new VW or great used car ask for Moses he will treat you like family. Every aspect of our new car leasing experience was perfect. The whole staff really works as a team to make sure you are a satisfied customer. No pressure and the best new car prices in Colorado period. We are still amazed that we actually ENJOYED our new car buying experience completely. LH Miller staff Rocks! More
Professional - looking out for the customer I have found them to be consistently professional in finding car issues which, with a vehicle with 140,000 miles there are always some, and fair with I have found them to be consistently professional in finding car issues which, with a vehicle with 140,000 miles there are always some, and fair with extending advise as to what needs to be fixed versus what could be left without a safety implication. More
Great service!! Buying a car is always a scary and exciting time in your life but the staff at LHM VW made it so simple and not one bit stressful. They found me the c Buying a car is always a scary and exciting time in your life but the staff at LHM VW made it so simple and not one bit stressful. They found me the car of my dreams and made it a great experience. I would definitely recommend anyone who is looking for a car to come here. They worked with me and wouldn't quite until I was happy. More
Great Experience I've bought a couple of cars from LMVW and have had a great experience both times. Got a 2014 Audi S4 and they let me take it to my Audi repair shop f I've bought a couple of cars from LMVW and have had a great experience both times. Got a 2014 Audi S4 and they let me take it to my Audi repair shop for a pre-purchase inspection and the car turned out to be in great shape. They seem to have a streamlined process so you're not at the dealership all day. Most car dealerships should emulate how this place does business. More
car repair great service. They were very friendly from the time we drove in an had our car ready when said it would be done. Awesome folks!! great service. They were very friendly from the time we drove in an had our car ready when said it would be done. Awesome folks!! More
Great service, knowledgable and no pressure I had to return a rental car across the street and decided to go in to look at leasing a new Jetta. Jeff helped me choose one based upon my needs, he I had to return a rental car across the street and decided to go in to look at leasing a new Jetta. Jeff helped me choose one based upon my needs, he was very knowledgable and friendly. There was no pressure and I ended up with a new car within an hour. I couldn't be happier. More