Larry H. Miller Chrysler Jeep Dodge Ram Provo

Long but good! Good service. Didn't fill like everyone was trying to smoother me! I had some things missing from the truck after the purchase and have not be able to Good service. Didn't fill like everyone was trying to smoother me! I had some things missing from the truck after the purchase and have not be able to get a hold of the salesperson. Overall good experience and great place. Thats at least my 3rd or 4th vehicle from there! More

Thanks For Nothing I applied through Credit Karma for a loan because I have bad credit and they said I could get qualified for a car loan. After putting in all my inform I applied through Credit Karma for a loan because I have bad credit and they said I could get qualified for a car loan. After putting in all my information and submitting it I was contacted by LHM saying they could help, but first they needed me to fill out a credit app. I told them I already submitted that info through Credit Karma so they should have everything they need and he said that they'll still need me to fill out the app eventually to give me "accurate numbers", basically saying they hadn't pulled my credit yet. I went in yesterday to ask some questions and to make a long story short I was told that I should keep working on repairing my credit and then when I do come back with $3,000 down and they could help me because there is nothing they can do. I felt like they did not want to do it because it would take too much time. I worked in the car business for the last year and I know when I see someone that doesn't want to waste their time for a mini. This morning I got a notification on my credit report that Larry H Miller had in fact pulled my credit already after I was told that I needed to give them the info for it. Why is there a contradiction?! I knew I had bad credit going into this but I was told that the dealership that contacts me would be able to help me get a car... Turns out they do NOT even try to work with people that have bad credit like they're claiming they do because I just got "broomed" right off the showroom floor. I would never have applied for another xxxx car loan if I knew this would happen. I was told I'd get a dealership that specialized in bad credit but apparently those do not exist. Now to top it off, I still don't have something to drive and my credit score is now worse than before because of that hard inquiry! If you've got bad credit don't waste your time going here because they won't help you. Thanks for nothing. More

If I could give them a negative 5 stars I would! First of all they sold me a vehicle they did not own so I didn't get my jeep when promised and had to return to sign all the documents again! I traded First of all they sold me a vehicle they did not own so I didn't get my jeep when promised and had to return to sign all the documents again! I traded in my vehicle and signed my lease so, silly me, thought it was all settled. Over THREE WEEKS later I get a text asking me for more information to finalize my lease. WHAT? I was driving a vehicle that wasn't mine and had no idea. They haven't paid off my trade in so now I have a late pay on that and I just got my statement for my first payment on my lease that says it was due the 20th of this month; today is the 26th so I'm late on this vehicle too! They are screwing with my credit which is just so wrong! I have been lied to repeatedly because they just cannot get it together and would not trust them to look after my pet rock! Do yourself a favor and go anywhere else! More

Stan was ExCELLENT All sales associates should be as helpful and professional as Stan Tree he was most accommodating and very detailed. I look forward to working with hi All sales associates should be as helpful and professional as Stan Tree he was most accommodating and very detailed. I look forward to working with him again and sending friends his way. B More

Bought new car We were very satisfied with our experience with your dealership if or when we buy again we would go to your dealership again I would also send friend We were very satisfied with our experience with your dealership if or when we buy again we would go to your dealership again I would also send friends and Family to your dealership More

Horrible Service Rep I have spent of ton of money here and I won't be using them again. They have been misleading and not willing to work with me on a warranty item. They I have spent of ton of money here and I won't be using them again. They have been misleading and not willing to work with me on a warranty item. They didn't want to help me at all until I was already getting it worked on somewhere else, then all the sudden I needed to tow it down to them after I already paid to tow it to a shop and they had been working on it for a couple hours. A little to late there and I have already spent money on something they should have been willing to work with me on.. I will not go back, hopefully they go out of business... More

This dealership has great management. My Dodge Challenger order began with a few bumps in the road but I was extremely impressed with the high quality of customer service that they provide My Dodge Challenger order began with a few bumps in the road but I was extremely impressed with the high quality of customer service that they provided to get things right. The management team, along with Benjamin Douglas are class acts. I highly recommend them. More

Perfect Purchase! Bemjamin Douglas at LHM was great to work with in getting our new Durango. We knew what we wanted and he worked hard to find it and get it here for us Bemjamin Douglas at LHM was great to work with in getting our new Durango. We knew what we wanted and he worked hard to find it and get it here for us! We had visited with several other dealerships that had tried to pressure us into settling for something else, LHM was willing to do the work and get the vehicle, with the options we wanted. A special thanks to Benjamin Douglas and Larry H Miller for making our car buying experiance perfect on our last two vehicle purchases, we will be back. More

Consistent reliability I like Chrysler dependability & the fact I have a reliable authorized Chrysler facility that will maintain my excellent vehicle in the best condition I like Chrysler dependability & the fact I have a reliable authorized Chrysler facility that will maintain my excellent vehicle in the best condition possible. Friendly, timely, & knowledgeable personnel are a distinct asset. More

Great expierence My car buying experience in the past has been confusing and stressful. Dealers take your information and they show you a car that that's the car you My car buying experience in the past has been confusing and stressful. Dealers take your information and they show you a car that that's the car you can get...and that's it. At this dealership I was shown several different cars in my price range and was able to drive all the ones I wanted to. I drove 2 cars and settled on a new Chevy Spark. We were in and out with our new car within 2 hours. The salesperson was quick, friendly and genuinely cared. He went out of his way to make sure I was satisfied with my choice and I loved what I was getting. The finance individual (sorry, I cant remember his name) Was nice and friendly. He explained everything in detail and was able to get my financing at a lower rate than previously thought. Over all I had a great experience and will definitely buy from this dealership again More