Larry H. Miller Chrysler Jeep Dodge Ram Provo
Provo, UT
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197 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Provo
Truck purchase We went to buy a truck from them. Prior to the sale the customer service was wonderful, the sales staff was friendly but pretty pushy we were stopped We went to buy a truck from them. Prior to the sale the customer service was wonderful, the sales staff was friendly but pretty pushy we were stopped by sales people driving into the lot. After the sale the customer service went out the window. We were told our plates would be mailed to our new address well the temp plate is a few days from expiration and no plates. We called to inquire about them and nobody has a clue where they are, also they try to charge you for a lot of unnecessary items so read all paperwork carefully I made them remove 3000.00 in items. Just be aware of what you are paying for More
Excellent Service and Friendly Atmosphere I'm very satisfied with the team at Larry H Miller Dodge, everyone was friendly and showed great interest in helping me find the vehicle I wanted. The I'm very satisfied with the team at Larry H Miller Dodge, everyone was friendly and showed great interest in helping me find the vehicle I wanted. They walked me through the process of getting my vehicle as well as the best possible price. I would recommend them to my friends and family and I would deal with them again in the future. More
Purchase James ortiz was awesome. We didn't feel pressure on the purchase and he was so nice, he had a great connection with us and made us feel like we were f James ortiz was awesome. We didn't feel pressure on the purchase and he was so nice, he had a great connection with us and made us feel like we were friends. Also Charees Branch was great also. She made the paper work needed to get everything for the bank funding. Easy and was very nice. More
Great service and friendly service I went in for a oil change. Roy and Weston took great care of me. Weston got my oil changed in a timely fashion. Roy was very friendly and was super n I went in for a oil change. Roy and Weston took great care of me. Weston got my oil changed in a timely fashion. Roy was very friendly and was super nice when taking care of me. Would definitely go back and recommend all my friends and family go here for any of their needs More
Bought a bad Jeep. In Dec 2015 I bought a 13 Jeep Cherokee from LHM in Murray. In June 16 the transmission went out. Took it in. Tranny went out again a week later. Fee In Dec 2015 I bought a 13 Jeep Cherokee from LHM in Murray. In June 16 the transmission went out. Took it in. Tranny went out again a week later. Feeling unsafe I asked what they could do to give me a different car. They kept me there for hours, got me into a 2016 Chrysler 200. Beautiful car but it came with a price. I only got $17K for my Jeep which I paid $22K for in 12/15. The Chrysler dropped 5K in value within a month. I know I am the one who should have checked the purchase contract. I was tired and just wanted a dependable car. I got one but it is a base model, very uncomfortable when I travel and is not an SUV. I miss my SUV. I have bought a few cars from LHM and they continue to make money and I continue to go deeper with negative equity. Why can't they listen to what I want and take care of me? I don't feel they had my best interest at heart, they had LHM's. Always about the dealership and never about the customer. Sorry LHM, it is what it is. More
I kept expecting things to be difficult Difficult? No. Plesent and helpful yes. The people I worked with showed real interest in matching me to a car I could afford and fit into. At 6' 6" f Difficult? No. Plesent and helpful yes. The people I worked with showed real interest in matching me to a car I could afford and fit into. At 6' 6" fitting in is key. Thanks to those I worked with. More
Day and night... I expected more!!! Overall I went car shopping today so I went to several dealers to see what they had. When I went to Larry H miller provo Chevy dealership I was greete Overall I went car shopping today so I went to several dealers to see what they had. When I went to Larry H miller provo Chevy dealership I was greeted warmly and shown some decent cars with reasonable prices. I took a test drive noted the prices and let them know that I would be checking with other dealers and that I needed an out the door price with fees included etc... It was very nice! Then I went to their Dodge dealership next door and was treated terribly. I couldn't even get a formal quote written up on the way overpriced car I was looking at and the sales man was really cold. His first name was Jon beware! overall if things work out I might get a car from their Chevy dealership. But I would stay clear from their dodge dealership. I wish I didn't have to write this review but I don't want others to deal with what I went though over there. Also if you are looking for a honest salesman cade at their Chevy store was awesome he straight out got me a decent price and treated me like a person with a brain. I don't understand how two dealerships could be so day and night in service but it happened. More
The best customer service in any business. Travis and Trevor are by far the best owners of any business I have had the pleasure of working with. Excellent customer service. Clean, friendly, by Travis and Trevor are by far the best owners of any business I have had the pleasure of working with. Excellent customer service. Clean, friendly, by far the best car dealers in utah. I would recommend anyone to go here. Faimly, friends, and coworkers. Not only was I personally in a bad spot in my life. They were understanding, kind, and most importantly there for me as a customer. More so then any business I have ever had dealings with. I will definitely be going back to this dealer for all my car repairs and future car purchase. Anyone in need of a car go here before you decide on a car. They will give you the best customer service you have ever had. Also talk to the sales rep James Ortiz. He is kind, friendly, and most importantly an honest trustworthy sales rep. Thank you for your time and patience in this review. More
Didn't Buy, But Definitely Would I didn't end up purchasing a car from LHM Provo, but Nic Kian was one of the best employees I've ever dealt with. He was professional, thorough, and p I didn't end up purchasing a car from LHM Provo, but Nic Kian was one of the best employees I've ever dealt with. He was professional, thorough, and prompt. I regret that other factors prevented me from giving him my business. Would definitely go back. More
Great working with Jenna :) I rarely give reviews because I feel it's important to be accurate with your experience. My Having said that, my experience with Jenna Isler was fanta I rarely give reviews because I feel it's important to be accurate with your experience. My Having said that, my experience with Jenna Isler was fantastic! She was able to narrow down my needs in a timely manner and wasn't pushy (which is what I detest most about the whole car sales experience) and was able to get me a good deal. I detest the overpricing and haggling part of it as well and she was really good at negotiating a fair price without the drama. My previous experience with another salesperson there was positive as well, as was my experience with their repair/service department. I can't say that for any other car dealership I've worked with yet. So kudos to Larry Miller in Provo! More