Larry H. Miller Chrysler Jeep Dodge Ram Provo

Nice and Friendly We came in to look at a Jeep I had me eye on and left with the for me and a Journey for my wife we are both happy. Thanks for the great Experience. We came in to look at a Jeep I had me eye on and left with the for me and a Journey for my wife we are both happy. Thanks for the great Experience. More

Overall great experience I've never had a great experience at a car dealership but Larry h miller Provo was about as close as I could get. Friendly staff. All around good peop I've never had a great experience at a car dealership but Larry h miller Provo was about as close as I could get. Friendly staff. All around good people to work with. More

Excellent experience I had to purchase a new truck with out my husband present. The were kind, respectful and very helpful. We came away very happy with all our needs me I had to purchase a new truck with out my husband present. The were kind, respectful and very helpful. We came away very happy with all our needs met. I will revisit this place again. More

The customer service was amazing! This dealership "gets it". They went over and beyond to make sure we were happy and gave us a good deal on the truck. After we purchased the truck, Tim (our sales "gets it". They went over and beyond to make sure we were happy and gave us a good deal on the truck. After we purchased the truck, Tim (our sales rep) helped us link our cell phones to the Uconnect and went over every option in detail on the truck. This was my first experience with this dealership and I would highly recommend them. More

When I first went in to the dealership for my concern, Trevor let me know the part was on back order, and that it could be a number of weeks before they would see the part, which I was fine with I know so Trevor let me know the part was on back order, and that it could be a number of weeks before they would see the part, which I was fine with I know sometimes it takes time to get some part. He also gave me a full break down of up coming services on my truck which is nice to know since this is my daily driver for work. In less than a week Trevor had called me to let me know the part had arrived. Due to the efforts of Trevor I would strongly recommend stopping by and seeing him for all your service needs. More

Going here is always a very good experience, I will come back every time to get my jeep worked on. I enjoy all the employees back every time to get my jeep worked on. I enjoy all the employees More

I bought my new 2014 Jeep Grand Cherokee at Larry Miller Jeep in Provo based upon their positive reputation for fair dealing and great after sale service. Curt Dodge was the sales person I worked with and I Jeep in Provo based upon their positive reputation for fair dealing and great after sale service. Curt Dodge was the sales person I worked with and I found him to be very genuine in his approach to helping me and my wife select the best Jeep for us and especially helpful in navigating the purchase process. He looked after every detail of the experience and went out of his way to assure that our new Jeep was perfect in every way when it was delivered. I look forward to this same high level of personal caring when we service the jeep in the future. I will recommend this dealership to all of our freinds, knowing they will be sell served ... and that it is worth their drive all the way from Bountiful to Provo! More

I'm a business man and I know what I want. They were fast to respond to my online request and they earned my business from that. They got my financing approved before showing up at a better rate than ex fast to respond to my online request and they earned my business from that. They got my financing approved before showing up at a better rate than expected. I just wish they let me know sooner and not be afraid to lose a sell. The sales man was very kind but I think he was a little intimidated by me. More

I believe in factory service for my vehicle, which is why I believe my 2006 Jeep Commander runs and still looks great. Everyone at Larry H. Miller Chrysler-Jeep-Dodge have always been super friendly and prof I believe my 2006 Jeep Commander runs and still looks great. Everyone at Larry H. Miller Chrysler-Jeep-Dodge have always been super friendly and professional. I will continue to take my Commander to LHM for all my service needs. And, when I'm ready for another car, it's LHM I will see first. Thanks LHM and the entire staff. More

We went in to buy a Jeep and experienced very very high pressure sales. We told them we wanted to keep shopping and test drive some other vehicles, but they would not take no for an answer. We ended up sig pressure sales. We told them we wanted to keep shopping and test drive some other vehicles, but they would not take no for an answer. We ended up signing on a car that we really were not in love with right before the dealership closed. We came to pick up our car the next day and realized that we had made a horrible mistake. We took the car back within one hour and asked if we could return the car and buy another off the lot. They originally said there was nothing they could do, but then decided that they would allow us to pick another car off their lot. We were very thankful for the option to. However, when we chose another vehicle they would not negotiate the price at all. We had lost all negotiating power and we paid FULL MSRP on our brand new jeep. Then when we went to sign papers they told us that we were required to purchase the 5 year extended warranty! We ended up paying $2307.00 for warranties that we didn't even want, but they told us we had no choice. Days later we called the extended warranty company directly and they told us the dealership lied to us and that we did not have to purchase the extended warranty if we didn't want it. I want people to know that ALL EXTENDED WARRANTIES ARE COMPLETELY CANCELABLE AND REFUNDABLE WITHIN 30 DAYS OF PURCHASE!!! When I told the General Sales Manager (Nick) that we were unhappy with the situation we were in he said: "I could tell you to go jump in a lake, but this is Larry H. Miller." If they were a respectable company they would have taken the car back and trusted that we would still buy a new car from them. As soon as we signed the papers on our first vehicle we were nothing but a dollar sign. They could care less about our happiness and our satisfaction. I have read many of these reviews and have seen that multiple people have had a problem with Nick. I will never buy a car from LHM again, and I have been telling all of my friends and family to never buy a car from them. Please don't buy a car from LHM in Provo! We went to Doug Smith in American Fork and have treated my so well! I would highly recommend Doug Smith to anyone. I now get all service on my Jeep through Doug Smith instead of LHM. More