Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Best experience ever Evan was the salesman that helped me and my wife get a 2015 Jeep Grand Cherokee! I have boughten cars from lhm before and my experience wasn't that gr Evan was the salesman that helped me and my wife get a 2015 Jeep Grand Cherokee! I have boughten cars from lhm before and my experience wasn't that great. I really didnt want to shop at lhm just for that bad experience I had in sandy but I'm glad I did because Evan was kind and respective and he didn't lie to us if he didn't know the answer to are questions he would say "I'm sorry I don't know but I will find out" and he would and I really appreciate the honesty that he gave us!! Evan your awesome and we love are jeep!!! And I look forward to buying my cummins from you!!! More

Horrible Dealership! This has to be, by far, the worst car dealership that I have ever shopped at. I found their sales staff to be extremely pushy while also having the This has to be, by far, the worst car dealership that I have ever shopped at. I found their sales staff to be extremely pushy while also having the unenviable combination of being totally unfamiliar with their own product line. They somehow seem to enjoy making customers wait throughout the entire car purchasing process - from sales to financing. I had to return to the lot 3 times throughout a very trying 7+ hour process, only to end up cancelling the deal at the end of the day when the finance manager insisted on making we wait upwards of an additional half hour to discuss who knows what. I say "who knows what" because I had my own financing and was basically paying cash for the new car, and felt a bit slighted being forced to wait after my 3rd trip to the dealer that day. All things happen for a reason though - as once I cancelled the deal here and went home, I made a few phone calls and found the exact car they were trying to sell me for $1,250+ cheaper! Not a similar car, mind you - but the very same car that they were trying to buy from the dealer that I ultimately purchased it from. I was even utilizing the USAA TrueCar Buying Service,which was supposed to guarantee a fair, no haggle price. Obviously, that just doesn't happen at this dealership though. In any case, do your homework and read the reviews regarding this dealership. Dig deep past the first page of reviews, and you will see an alarming trend regarding their business practices. I would highly, highly recommend staying away from them at all costs - for purchasing a car or even for servicing one. Don't say you weren't warned though if you choose to ignore all the numerous warning signs. More

My car buying experience with Larry H. miller My buying experience with Larry H. Miller? I'm honestly disgusted with the sales department at the Bountiful dealership. I walked in there with the id My buying experience with Larry H. Miller? I'm honestly disgusted with the sales department at the Bountiful dealership. I walked in there with the idea that I was going to LOOK at cars to see what would be in my price range IF I was to buy one. A car is the second biggest purchase you will ever make, a house being the first. Not only was I extremely pressured in to buying my car, but when I took it back to exchange it for a more affordable vehicle, they tried to give me the most beat up Honda Civic I have ever seen for 11k. I wouldn't even pay 5k for that. So we spoke with the sales manager about what our options were. My husbands 1st language is French, and English is his second language, he is an economics major currently working on his bachelors degree. The way the the sales manager talked down to my husband was not only insulting and painful to watch, but he was also extremely racist. I was supposed to receive a call from them in order to work this out, that never happened. NEVER will I ever recommend anyone to purchase a vehicle through Larry H. Miller again, I only have negative things about this company. They are the kind of dealership that will use sales tricks and tactics on you just to make a quick buck. I will be reporting them to not only the better business bureau, but to the Utah Motor Vehicle Division as well. Please do yourself a favor and do not walk in to this dealership, you will leave regretting it. I honestly don't want to see another person get treated this way. Please share this so anyone in the market for a new car can avoid getting treated this way by Larry H. Millers dealerships More

Horrible Service I took my Jeep into the service department to get the valve cover gasket replaced and they told me Two days. That was fine with me I went down two day I took my Jeep into the service department to get the valve cover gasket replaced and they told me Two days. That was fine with me I went down two days later to get the vehicle and drove it home when i parked in my garage and drove it the next morning oil was pouring out even worse than when i took it in from the valve cover. I also had my cell phone charger missing from the vehicle. When I called them about the missing item and the valve cover I got hung up on 3 times before i got in contact with someone and finally they told me there was nothing they can do. I would never recommend this place to anyone and discourage all the people i know to take their vehicles somewhere else. I have two jeeps and several of my friends all have Chrysler products and now are going to be taking them somewhere else. More

Worst Customer Service and Worst Service Techs I have never dealt with such a high level of incompetence and horrible customer service in my life. Almost every time we took our vehicle here, someth I have never dealt with such a high level of incompetence and horrible customer service in my life. Almost every time we took our vehicle here, something went wrong. One time we took our vehicle here for a simple oil change, tire rotation and alignment. Who knows what "techs" did here because when we got the vehicle back, the steering would shake when we went over 40 mph. I took it back and not only did the genius "tech" who looked at it tell me "Oh, sometimes the steering just shakes on vehicles" but he also charged me 50 bucks. We later took it to a Big O Tire's and the guy there looked at it and told me that the lower control arm bolt was so loose it almost fell off when he touched it. Big O was able to fix it. The repercussions from that whole issue caused over $1000 worth of damage to our vehicle. Another time, I took the vehicle there for another simple oil change and the shift arm cover slipped right off as I went to drive away. Someone just placed it back after breaking it, hoping I wouldn't notice. I took it back and a different genius responds "worse things can happen right?". I've contacted the manager and the owner. I didn't get the feeling that they cared one bit. I don't want to write a book so I will stop here with a short summary: if you want to take your car somewhere and have it fall apart afterwards so you can spend thousands putting back together, this is the perfect place to take it. Otherwise, stay far away from this place. More

I keep coming back! My 6th vehicle in as many years (4 new, 2 used) -- I don't even stop at other dealerships until I've been to LH Miller in Bountiful first. Working wi My 6th vehicle in as many years (4 new, 2 used) -- I don't even stop at other dealerships until I've been to LH Miller in Bountiful first. Working with Morgan Parkin and his team, is always a pleasure. I trust them with my business and I'm sure I'll do so again. More

Customer Service Freddy, was a great service adviser and was able to have my vehicle serviced in under the time originally stated, Very Friendly and outgoing, Stated t Freddy, was a great service adviser and was able to have my vehicle serviced in under the time originally stated, Very Friendly and outgoing, Stated that he was new with the LHM team and i feel was a great asset to the team. More

For my first time buying vehicle, I got to say this was very memorable. I didn't have high hopes I figured I'd be shown a few cars then I'd be on my way. I was looking for a bigger family type auto, right very memorable. I didn't have high hopes I figured I'd be shown a few cars then I'd be on my way. I was looking for a bigger family type auto, right away I was taken to 2010 Chrysler town & country. I was blown away, nice color, miles, the whole sha bang bang. Fast forward 2 hours I've signed & was heading home with the van. Then the buyers remorse sets in. I realized my interest was really high & began to worry about what the future may hold, then I get a call. Financing did not go through & I would have to return to resign. I had hoped for a better deal, it was not. I tried to bargain my way out of my contract but they were not budging. I then got super pissed. They noticed. Next day they asked me to come by again, I only agreed because I was promised a better deal. Sure enough they honored their word. They lowered my payments, length of the contract, & gave me a low interest rate. Unbelievable it doesn't get any better than this! I highly recommend coming here first Alex Mursa & Shaun Pope is who you should ask for. Truly a very good buying experience and for sure I will continue doing business in the future. More

I have been looking for a car for about 2 weeks, I called lm bountiful and I happen to get the chance to work with Eric Garrett, he was great he wanted to put me in a dodge dart when I first arrived, I test lm bountiful and I happen to get the chance to work with Eric Garrett, he was great he wanted to put me in a dodge dart when I first arrived, I test drove the car but I was not to comfortable in it, I seen a car on there lot the I really liked I pointed it out to Eric Garrett, he let me test drive it and I fell inlove with it. So now im currently driving the car thanks to Eric Garrett for all his hard work and time that he put in helping and getting me into an amazing car!!! I definitely will send anyone I know looking for a car to Eric Garrett!!! Thanks again! <3 More

Eric was so awesome!! We left there feeling like they went above and beyond for us. We still ended up paying too much for the new Durango we got but they gave us more than expected on our trade in so it went above and beyond for us. We still ended up paying too much for the new Durango we got but they gave us more than expected on our trade in so it pretty much evened out. And I don't feel bad giving these guys the money because they were down to earth, straight forward guys that made us feel like they WANTED our business. They were recommended to us by my brother who bought the new half ton Dodge. Eric hooked him up and helped him out so much that we knew we wanted to buy our car here too. I was test driving a car with Eric when my brother had come to pick up his new truck and after he left Eric let a big sigh out and said "ahhh now I can relax!"..... I said "why?".... he said "well I just wanted to make sure that truck was perfect for him and that everything was just right and exactly how he wanted.".... That's when I knew he was a great salesman. I loved these guys. Even the floor manager was good to us. He tried very hard to give us what we needed and he did it professionally without being an overbearing jerk. We left with a brand new Durango that is just perfect for our family. Couldn't be happier! Thanks Eric and David! More