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Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Bountiful, UT

4.3
605 Reviews
Call Dealership (385) 399-2936
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755 N 500 W

Bountiful, UT

84087

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605 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

August 07, 2024

We called ahead and they had the vehicle we were interested in ready for us to test drive! More

by dahackett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanette Retzko
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August 04, 2024

This dealership was great and Nicole was very helpful, I would rather take me vehicle to bountiful utah then to the Dodge dealership in Riverdale utah and I live about 5 minds away from the Riverdale dealer More

by caralee2be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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August 01, 2024

I went three times to drop my truck. They had gates up. Didnt do emmisions. More

by Hoodgang6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brian Johnson, General Manager, (385) 399-2936

July 31, 2024

Chris did a great job of meeting her needs. He found the exact car I was looking for. Then had to bring it in. I was very pleased with the whole process. More

by ksjr53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hebert, Michael Douglas
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July 31, 2024

I made an appointment to have my spark plugs replaced and arrived on time at 7:15 am on Thursday. They said it might be two days but instead of Friday, the work was not done until the following Wednesday aft More

by streetersp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
July 30, 2024

The 2 hour wait for an oil change that I had an appointment for was excruciating. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Aug 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Brian Johnson, General Manager (385) 399-2936

July 27, 2024

Chris did a great job finding a car I wanted. He handled every detail perfectly. If I have to spend another 60 K, I’ll do it with Chris. More

by ksjr53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nannett, Chris Hebert
Report | Print
July 25, 2024

Told me they could get my truck in to the shop in 2 days, two weeks later they haven’t touched it More

by Bretgary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Report | Print
Jul 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello, thank you for reaching out. I apologize for any delay in getting your truck into the shop. This is not the experience we aim to provide. If we haven't discussed this already, please contact me directly. I’m committed to resolving this and look forward to straightening this out. - Ethan Smith, General Manager, (385) 399-2936

July 25, 2024

I have always gotten a good deal here. I think they’re a great dealership. More

by Pinktotem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valentine
Report | Print
Jul 26, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Your glowing feedback is truly valued. Our goal is to offer exceptional customer service and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future.

July 24, 2024

We did have a problem with the difference between the estimate and the bill and the length of time my car was in for repairs but after talking to the manager, Luke, the bill was resolved and we plan on r More

by Candee0876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Done
Report | Print
Jul 26, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

We're so pleased to hear that you had a positive experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

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