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Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Bountiful, UT

4.3
605 Reviews

755 N 500 W

Bountiful, UT

84087

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605 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

June 01, 2018

Poor Delivery I’m satisfied with the deal I received, but delivery of the vehicle was poor. The 2500 wasn’t particularly clean, the DEF fluid was only half full, th More

by Mrnjunkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember names/ didn’t receive cards from anyone
April 14, 2018

Above and beyond Mr Roger Tyler went out of the way to schedule and make easy the safety recalls on my Dodge Truck. I was very pleased with his efforts. More

by Kay Rees
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tyler
Apr 16, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Good! I am glad to hear we were able to get you in on those recalls. We are happy to help keep you on the roads. Please let us know if there is anything else we can do to help you in the future. —Pete Voth, General Manager

March 30, 2018

They always treat me great Roger, in the service department, was especially helpful arranging my service and getting me a ride home. I have always gone out of my way to get se More

by Jim Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 30, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for leaving us the excellent rating and review, Jim! I'm glad that Roger was able to leave such a great impression on you, and make sure you got home while we got your vehicle taken care of. We appreciate your business and hope to work with you again soon. Thanks for being such a great customer. - Pete Voth, General Manager

March 20, 2018

Service Went in to have check engine light diagnosed. Made appointment and they were on time and finished in one day as promised. Good communication and worke More

by davidga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Done
Mar 21, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thanks for leaving us the awesome rating and review, David! I'm glad that Thomas was able to service your vehicle in a quick and timely manner and communicate with you throughout the process. I'll be sure to pass along your kind words of praise. We appreciate your business and hope to work with you again soon! —Pete Voth, General Manager

February 15, 2018

Lost New SS coffee mug They did great I received a ride back home and left my new SS coffee mug I called right away to ask my rep to retrieve it for me When I went to pi More

by Mememe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t think the lady was tina another lady?, Tina Lasserre
Feb 21, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for sharing your excellent experience with us. Congratulations on your new Jeep! I'm thrilled that we were able to take such fantastic care of you. I'm sorry that you lost your coffee mug. Please let us know if there's anything else that we can do for you moving forward. We're excited to work with you again in the future. —Pete Voth, General Manager

February 09, 2018

Worst customer service experience ever went in to do a trade on a van to get into a newer van they let me take the newer van home for about 3 weeks with the deal that I thought I had then More

by Estrada1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Mckinlay
Feb 19, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

I'd be happy to discuss more about your specific situation. My name is Pete Voth and I am the General Manager at Larry H. Miller Chrysler Jeep Dodge Ram Bountiful. If you’d like to discuss this further, please contact me at (801) 335-4126 / peter.voth@lhmauto.com. I look forward to speaking with you.

February 07, 2018

Robot calling I received a robot call call from Pete Voss that stated a customer wanted to buy my vehicle and they(LHM) had none on the lot. The context of the v More

by Unwanted robot calls
Customer Service
Recommend Dealer
No
Employees Worked With
I don’t know the names of the folks on the phone or internet that were unable to pride a simple email address, Pete Voth
Feb 19, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

I'd be happy to discuss more about your specific situation. My name is Pete Voth and I am the General Manager at Larry H. Miller Chrysler Jeep Dodge Ram Bountiful. If you’d like to discuss this further, please contact me at (801) 335-4126 / peter.voth@lhmauto.com. I look forward to speaking with you.

February 04, 2018

Oil Change I had a great experience, they did a good job on my oil change. When I picked my car up it was clean, washed and ready to go. More

by Cissymadison2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Voth , Rick Meryhew
Feb 05, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for taking the time to share this about your oil change. I am glad that everything went smoothly for you, I hope you will come and see us again in the future. Thank you again! —Pete Voth, General Manager

February 04, 2018

The best dealership! Larry Sabate is the best salesman! He went above and beyond to help me get the best deal on a brand new Jeep Wrangler! I will come here from now on to More

by Louisa Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hawaii Sabate
Feb 05, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Louisa, thank you for taking the time to share this with us about your experience working with Larry. He is an excellent sales associate to work with and hope that you will be happy with your new Jeep Wrangler for many adventurous miles to come! —Pete Voth, General Manager

February 02, 2018

Stay away! I will never do business with this company again their warranty is a hoax they lie to get you to buy then you find out nothing they said was true and More

by Alip
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean McFarland, Dillion Flint, Pete Voth , Rick Meryhew, Shawn Hurst, Ryan Ingram, Michael Douglas
Feb 02, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

I sincerely feel for your situation, and I would be more than happy to assist you within reason. We have a policy in place to protect our guests, like yourself and the dealership from just such allegations. The policy is simply this, whatever is promised will be in writing. To protect those promises from personnel changes. Tires and all routine maintenance "for free for life" is not what we consider realistic. We would be more than happy to discuss this further at 801-693-2214. Sincerely, Pete Voth

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