Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Bountiful, UT
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605 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Great Truck at a Great Price! Larry is great! After the sale I went in to ask him about a possible stereo upgrade. He showed me some options and told me what he'd done with his Larry is great! After the sale I went in to ask him about a possible stereo upgrade. He showed me some options and told me what he'd done with his personal vehicle. "If you have any more questions or needs please feel free to stop in or give me a call!" seems to be his motto. Give Larry a call. He treat you like family. More
Bait and Switch Promised a particular price (that was significantly more than advertised) even took down payment before they came back wanting to make the payment alm Promised a particular price (that was significantly more than advertised) even took down payment before they came back wanting to make the payment almost twice as much! Ryan Ingram got very defensive when receiving feedback but Larry Sabate at least apologized and said it should have been handled differently. Won't ever go back. Heard dealership in Logan is much more honest and better prices, will try that! More
Great experience Very happy with the price and the quality of service. We weren’t pressured to buy. Got a great deal with manageable payments. Cory and Larry were very Very happy with the price and the quality of service. We weren’t pressured to buy. Got a great deal with manageable payments. Cory and Larry were very helpful. Couldn’t be happier. More
Standard Service Appointment When I arrived at the service entrance, there was no one around to check in with. After finding one of the service employees I was finally checked in. When I arrived at the service entrance, there was no one around to check in with. After finding one of the service employees I was finally checked in. Upon returning to pick up my vehicle, again no one was in the service area for me to meet with. After finding a sales rep, and then finding a service rep my vehicle was returned. The service agent did not go over the service report, or discuss the service which was done. My vehicle was spotless inside and out when I dropped it off, but when I picked it up it had dirt and debris on the floor and seats, and the outside looked like it had been through a rain storm. TAKE YOUR VEHICLES ELSEWHERE!!! If you enjoy leaving your vehicle with persons of questionable skills, and no professionalism then this is the place for you. More
Fair and fast Great experience with Larry Hawaii. Upfront and easy to talk with. No pressure for extras. I appreciate help with the new ride! Way quicker and better Great experience with Larry Hawaii. Upfront and easy to talk with. No pressure for extras. I appreciate help with the new ride! Way quicker and better experience than others I’ve had in the past. More
Service Department lacks common courtesy and professionalism While the service advisers and the service manager are polite and generally easy to talk to, they lack the ability to service customer needs. I have h While the service advisers and the service manager are polite and generally easy to talk to, they lack the ability to service customer needs. I have had my 2016 Dodge Durango RT in the shop 5 times for the same issue, a slipping transmission. This was done at each oil change interval, and they re-flashed the computer each time. The service technicians failed to document this issue at each visit. We trusted that they were looking after our best interest, and filed the paper work without ever really reading it. Come to find out that their is no repair that can fix this known issue with Durango's and the 8 speed transmission, we sought to start the Lemon Law process...to find out that the dealer never documented the issues. When confronted, they took the vehicle in for proper documentation on a specific service call just for this issue. They had the vehicle for 4 days and never even touched it, and when I called and went down to pick the vehicle up, they hurried and put it into diagnostics so when I called to complain to Dodge, they told me that the car was on diagnostics 30 min prior to the call...my call to tell them I was coming to pick it up was 1 hour and 45 min prior to me calling Dodge. They were doing this to counter my complaint to Dodge, very dishonest. Due to their lack of documentation, when the Dodge representative called me they said "Just because you don't like the way it shifts..." "When it downshifts hard the seat belts lock, and my spouses foot slipped off the brake", is what my complaint was. So Dodge is trying to cover up a serious issue they have with the 8 speed transmission. The dealership told me they get 5 service complaints a week on it, so not only do we have a dishonest dealership, Dodge is trying to cover up a safety issue. If you have a Dodge Durango that is downshifting hard, you need to call Dodge and complain so we can get this issue re-called. More
Routine checkup I made an appointment for noon. When arrived was discouraged to stay saying it was busy. I reminded him of my appointment. Waited 2 HOURS. Love my J I made an appointment for noon. When arrived was discouraged to stay saying it was busy. I reminded him of my appointment. Waited 2 HOURS. Love my Jeep but dislike the service offered every time I go. I was hoping an appointment would help the situation. Didn’t! More
oil change The gentlemen who assisted me was professional and seemed to genuinely seemed interested in providing good service. Authentic. I was a bit taken ab The gentlemen who assisted me was professional and seemed to genuinely seemed interested in providing good service. Authentic. I was a bit taken aback that while sitting in the waiting area no one approached me to see if i needed anything. That would have been a really nice touch. They could have at the very least mentioned where the coffee was. Otherwise was really good service. More
Terrific Experience First time buyer I really enjoyed the professionalism and the car buying experience. Larry, our salesman was very knowledge. No hassle and they even b First time buyer I really enjoyed the professionalism and the car buying experience. Larry, our salesman was very knowledge. No hassle and they even bought us lunch. Will buy from them again. Thank you! More
Horrible The 2nd time my truck has been in for the exact same thing and now they want to charge me $1500.00 to fix what they didn’t fix in the first place beca The 2nd time my truck has been in for the exact same thing and now they want to charge me $1500.00 to fix what they didn’t fix in the first place because I’m out of warranty. I have bought a 2007,2011 and 2016 from the same dealer. Needless to say my next truck will not be a dodge. More