Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Bountiful, UT
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604 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Took my new Jeep to the service Dept. and was taken care of my Tina. She did an amazing job taking care of my issue. She was very professional and courteous. Felt at home with her. of my Tina. She did an amazing job taking care of my issue. She was very professional and courteous. Felt at home with her. More
Richard in service was awesome! He was patient in explaining what was done and was very nice about my error (I thought the back seat locked into position) explaining what was done and was very nice about my error (I thought the back seat locked into position) More
Came in for Oil Change and Tire rotation, I timed it perfectly. They had me all done in 35 minutes. And they ran my Truck through the wash when they finished. Thank You.! perfectly. They had me all done in 35 minutes. And they ran my Truck through the wash when they finished. Thank You.! More
This store has the worst service department in the LHM company. My truck was in their shop for 7 hours and never got a diagnosis . I did make an appointment at 8am. That didn't matter. At 3pm they told me company. My truck was in their shop for 7 hours and never got a diagnosis . I did make an appointment at 8am. That didn't matter. At 3pm they told me they would have to keep the truck over night Because the mechanic didn't have a diagnosis. I took the truck to another Ram dealer for great customer service. The poor service comes from the top down. Dave the general manager and Todd the service manager don't care about the quality service to customers. They don't handle complaints well. So if you have a problem with service . All you will get back is excuses . Just look at the responses from the dealership on this review site. More
Came in for an emission inspection and registration. Finished in 30 minutes while I waited. Car was washed also. Good service. I believe Greg was the service agent. Finished in 30 minutes while I waited. Car was washed also. Good service. I believe Greg was the service agent. More
I needed various skid plates installed. They got me in the next day, finished the install (and even supplied some fasteners that were not included in the kit) and had everything done the same day. I went the next day, finished the install (and even supplied some fasteners that were not included in the kit) and had everything done the same day. I went over things with the mechanic (Ryan?) and he was very helpful in explaining what was done, how they did it, etc. Frankly I was super impressed. I am the senior partner in the largest law firm in Utah. I am also something of a shade tree mechanic. Not only do I love my 2021 Ram Laramie, but this service was above and beyond the call of duty. Charlie Thronson More
They took the time to make sure my truck was fixed. Intermittent electrical problems can be very difficult to solve. The technician seemed very thorough. Intermittent electrical problems can be very difficult to solve. The technician seemed very thorough. More
Very professional, very friendly and helpful. Highly recommend the service department, im from out of state, they got me in, got the part and fixed it quickly. recommend the service department, im from out of state, they got me in, got the part and fixed it quickly. More
I purchased a jeep wrangler. It wasn't a good experience because the jeep was on the lot and sold to me with an active airbag light on during a national Takata airbag recall, not very safe or responsible. T because the jeep was on the lot and sold to me with an active airbag light on during a national Takata airbag recall, not very safe or responsible. Then the next few days later the climate change allowed me to find out the jeep has no heat at all.my wife couldn't drive her jeep i just purchased the same week. Some things are to be expected with a used or previously owned vehicle, but safety is no exception. The dealership was aware an decided to sell knowingly. Now that doing right by the customer isn't it! The standards allowed are unacceptable and just disappointing! Poor dealership Experience. More