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Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Bountiful, UT

4.3
604 Reviews

755 N 500 W

Bountiful, UT

84087

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604 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

March 09, 2021

Took my new Jeep to the service Dept. and was taken care of my Tina. She did an amazing job taking care of my issue. She was very professional and courteous. Felt at home with her. More

by slopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lasserre
Mar 11, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Dave Ingalls, General Manager

March 08, 2021

Richard in service was awesome! He was patient in explaining what was done and was very nice about my error (I thought the back seat locked into position) More

by dale.meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 09, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thanks for that positive review Dale. Come back again soon if there’s anything else we can do for you or your vehicle! - Best, Greg Johnson, General Manager

March 08, 2021

Came in for Oil Change and Tire rotation, I timed it perfectly. They had me all done in 35 minutes. And they ran my Truck through the wash when they finished. Thank You.! More

by Icefishin Man69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Done
Mar 09, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Best, Greg Johnson, General Manager

February 16, 2021

This store has the worst service department in the LHM company. My truck was in their shop for 7 hours and never got a diagnosis . I did make an appointment at 8am. That didn't matter. At 3pm they told me More

by bobtaylor4499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TODD, Todd Holt
Feb 26, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello Bob, thank you for feedback. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Dave Ingalls, General Manager, (801) 693-2200

Feb 27, 2021 -

bobtaylor4499 responded

I have made numerous calls and left messages for a return call. Dave Ingalls never answered or returned my messages. It's very obvious Dave never talked to his Service manager Todd . He would have got in touch with me. This dealership has been run poorly for years. I have purchased my trucks from LHM Sandy and Ken Garff Ram. Now I have to drive 25 miles for service and warranty , when this dealer is 2 miles from my home

February 12, 2021

Came in for an emission inspection and registration. Finished in 30 minutes while I waited. Car was washed also. Good service. I believe Greg was the service agent. More

by jccarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 15, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. Dave Ingalls, General Manager

February 10, 2021

I really appreciated the fact that my car was washed. I wasn't expecting it, and it was a pleasant surprise when I picked it up. More

by jenniferanzures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hebert
Feb 10, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

It's great to hear from you Jennifer! We appreciate your excellent review and hope to work with you again soon. - Dave Ingalls, General Manage

February 03, 2021

I needed various skid plates installed. They got me in the next day, finished the install (and even supplied some fasteners that were not included in the kit) and had everything done the same day. I went More

by cthronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (I think) the mechanic. Just excellent., Thomas Done, Tina Lasserre, Todd Holt
Feb 04, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Dave Ingalls, General Manager

January 22, 2021

They took the time to make sure my truck was fixed. Intermittent electrical problems can be very difficult to solve. The technician seemed very thorough. More

by Brian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Done
Jan 25, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

It's great to hear from you Brian! We appreciate your excellent review and hope to work with you again soon. - Dave Ingalls, General Manager

January 12, 2021

Very professional, very friendly and helpful. Highly recommend the service department, im from out of state, they got me in, got the part and fixed it quickly. More

by davidturley202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Lindeman
Jan 13, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Thank you for taking the time to review us David! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Dave Ingalls, General Manager

December 12, 2020

I purchased a jeep wrangler. It wasn't a good experience because the jeep was on the lot and sold to me with an active airbag light on during a national Takata airbag recall, not very safe or responsible. T More

by 1monster2300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Dec 14, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Dave Ingalls, General Manager, (801) 203-3327

Dec 14, 2020 -

1monster2300 responded

Its pretty self explanatory! Need i Express myself to you again?

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