Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Downhill 1st visit to Millers was good, took care of my check engine light as well as other recalls on my 2015 Ram 3500. Found leaking gasket on rear different 1st visit to Millers was good, took care of my check engine light as well as other recalls on my 2015 Ram 3500. Found leaking gasket on rear differential and told me it would take 5 days to get it in. Ten days later recieved a call and scheduled an appointment. Five days after the phone call that the part was in, received an email stating that my part was in and to call an scedule an appointment, wow, talking about long lead time. Took my vehicle in 30 mins prior to scheduled time, 3 hours later, no word. Really, 3+ hours to change the differential gasket. Called to check on status and talked with Zak Erwin, he stated there was nothing in the system and would check on it, please hold on. 15 minutes later he picks up the phone, introduces himself and asked if he could help. I told him who I was and he told me good morning and asked how he could help me today, WOW. I explained to him who I was and why I was on the phone. He then stated, yea, I just checked on that and my truck should be completed after lunch, is that OK? What, 3+ hours for a gasket, you have my truck, and you ask me if thats OK. Now it is 1:30 and I am wondering when lunch is. Five plus hours to replace a gasket, still haven't recieved a call that it is complete. More

Comfortable wait and great service Even if there is a wait it is comfortable, they have great seats, snacks, and charging stations. Only got my oil changed this time but my husband and Even if there is a wait it is comfortable, they have great seats, snacks, and charging stations. Only got my oil changed this time but my husband and I have a purchased a car from here and it was a great experience. Jeremy was it salesman. He didn't try to over sale anything he was open and honest told us what we could and could get into. He also sent me a personal email on my birthday... Just great customer service definitely definitely recommend Larry H Miller! More

Friendly Everyone was good to us but we have one problem that we don’t like! We bought our car 5 months ago with bumper to bumper warranty.. we had to use our Everyone was good to us but we have one problem that we don’t like! We bought our car 5 months ago with bumper to bumper warranty.. we had to use our horn the other day and found out it doesn’t work.. the fuse is not blown.. I went to have them fix it and was told that I would have to pay 100.00 dollars diagnostic fee.. this is not right!!! The horn doesn’t work, what do they need to diagnos! The service guy for our oil change was excellent and the car was done in 30 minutes! More

Love these guys! LHM Riverdale service department is proud of their products. I paid cash for a 2015 RAM 3500, I have no buyers remorse! This is huge!!!!! They take LHM Riverdale service department is proud of their products. I paid cash for a 2015 RAM 3500, I have no buyers remorse! This is huge!!!!! They take care and exceed my expectations!!! More

It was great. They were very open and forthright. We had a really good experience purchasing our vehicle. Jerry explained things very well. And Kelly did a great jo They were very open and forthright. We had a really good experience purchasing our vehicle. Jerry explained things very well. And Kelly did a great job also. Thank you. More

Swift and easy. Great team and swift process. The crew worked together to also make it quick which is nice for a entrepreneur and professional Athlete. The team paid Great team and swift process. The crew worked together to also make it quick which is nice for a entrepreneur and professional Athlete. The team paid attention to my needs and helped me to get exactly what I wanted. More

Landon Witbeck and Mike the mechanic were phenomenal. Went in for a key fob issue and Landon immediately put it on a machine and determined it was okay. He then checked the navigation screen in the car an Went in for a key fob issue and Landon immediately put it on a machine and determined it was okay. He then checked the navigation screen in the car and it was correct. Landon drove us around to the shop where Mike quickly diagnosed a sensor problem. Issue was immediately fixed in about an hour as well as some recall work. Great employees and customer service. Thank you! More

Oil change, fluid check and tire rotation You do a great job getting customers in and serviced. My recommendation would be to figure out how to service larger jobs quicker. A year ago I nee You do a great job getting customers in and serviced. My recommendation would be to figure out how to service larger jobs quicker. A year ago I needed a transmission rebuild. Your maintenance department told me a week before they could check it out. I went to another transmission shop and they saw me the same day ($4200 job). A couple of weeks ago I had a low oil pressure reading on the gauge. Maintenance department could not see me that day. I scheduled an appointment for several days later but between the time I called and appointment fixed it myself. The part was $50 so I imagine a couple of hundred dollar job. More

Great service & repair Service Advisor Taylor confirmed I had a leaking heater core in my Grand Cherokee which required removal of the entire dash to access. Got my Jeep bac Service Advisor Taylor confirmed I had a leaking heater core in my Grand Cherokee which required removal of the entire dash to access. Got my Jeep back with everything working great and back in place perfectly tightly assembled. Expensive job but worth it for my primary winter vehicle. More