Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

False photos, dealer beyond unobliging I am been on the hunt for a car for the past month. I have been from dealership to dealership multiple times a week and this dealership was by far my I am been on the hunt for a car for the past month. I have been from dealership to dealership multiple times a week and this dealership was by far my worst experience. I live in Sandy and called in to ask if they had select cars that I had seen on line. I spoke with Jose Felix and he verified that YES they had the car I was looking at. I drove 55 minutes to Riverdale after work and when I got there I was greeted by Jose who immediately said, "What do you guys need?" As if he were annoyed we were there. Another sales associate asked me if they could help and Jose said, "it's my appointment I got it." We waited another 10 minutes. He then brought me the Sonata keys and walked me out to a beat up Sonata that was NOT the picture I had seen online. (at least he had pulled it up front for me before I got there.) I asked if this was the car I called about and he said, "Oh no, that was just a model. I should have told you on the phone." I was angry because I had taken the time to drive up when this wasn't even close to the car I looked at online. Color was different, interior was a completely different layout, no Bluetooth, holes in the hood of the car. I took it on a drive anyway, having high hopes that maybe it would work out anyway and the breaks didn't work and it was extremely jolty. I took it back and asked for any other options in my price range. Jose took me to a few other cars, two of which reeked of cigarette smoke. He never ONCE asked me what I was looking for, what I didn't like, what I did like and etc. He just gave me the keys and walked away. I took the second car on a test drive and had several issues. I told him I didn't like either car and he said, alright see ya. Seemed as if he cared less whether I got a good, reliable car or not. SO frustrating and disappointing. More

This LHM service department at this dealership provided a very honest friendly and approachable atmosphere. Their staff was genuine in their support. They were interested in hearing and fixing the problem an very honest friendly and approachable atmosphere. Their staff was genuine in their support. They were interested in hearing and fixing the problem and provided alternatives. I was never treated like just another number in the que. I am very satisfied with the service department at this location. Frank is one of the best service advisors I know. More

Didn't resolve issue, this was second time in for same problem. I did not work with any of the employees that are my choices. problem. I did not work with any of the employees that are my choices. More

Excellent sales service Excellent, no pressure sales service. I can’t imagine a better buying experience. Travis Todd was a pleasure to work with. Will return for next pur Excellent, no pressure sales service. I can’t imagine a better buying experience. Travis Todd was a pleasure to work with. Will return for next purchase. More

Zach was a great help. He helped get my car in and finished quickly. He even got me a Uber home while I waited for my car to finish. finished quickly. He even got me a Uber home while I waited for my car to finish. More

I like the way this dealership has the ability to schedule appointments online, and the fact that they have a large waiting area with complimentary popcorn and coffee and wifi, but unfortunately I schedule appointments online, and the fact that they have a large waiting area with complimentary popcorn and coffee and wifi, but unfortunately I had to wait about 3 hours for my vehicle to be serviced. More

Incorrect information I go here to get my oil change all the time. Sure as xxxx will be the last time. In nov i got my oil change and they said they checked my breaks and I go here to get my oil change all the time. Sure as xxxx will be the last time. In nov i got my oil change and they said they checked my breaks and that they are almost worn out that the next tine you get your oil change you should get the break changed too. well now that its time to get my oil change so i bought all the stuff to get my break changed and had my step dad help me changed them so it would be cheaper. Turns out once he was changing it looks like the break that i has were completely new ! not worn out at all ! i could still use them for another 1 year or year and a half. Dealerships always takes advantages if the young girl that dont know about cars. Good thing i did not get my breaks changed by them like they wanted to. or else would of never know and spend MORE money on something that doesn't even need to be changed yet. ALSO not to mention how rude a lady was when i called to see how much it would be to change my breaks. She seemed very annoyed about the questions i was asking about prices ! More

Third time towing my car back to have the Jerry Rigging fixed. Got the F Bomb dropped on me for refusing to move the car to a different spot. The guy actually got in my face like he wanted to kick my xxx fixed. Got the F Bomb dropped on me for refusing to move the car to a different spot. The guy actually got in my face like he wanted to kick my xxx while another employee made comments in the background. I'll never go there again. Save your money and time by going somewhere else! More

Phenomenal Sales Manager and sales team - they sell for life. Ask for Frank in service - he will take care of all your service needs. All that you need - nothing you don’t. life. Ask for Frank in service - he will take care of all your service needs. All that you need - nothing you don’t. More