Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Went in for my first 5K oil change and tire rotation. And, Im not really sure if they did. The oil life was not reset. Lousy customer service! They could not find my keys. Called the service manager who And, Im not really sure if they did. The oil life was not reset. Lousy customer service! They could not find my keys. Called the service manager who blew me off and never called me back. I am a retired military veteran who has just purchased that truck brand new from Larry H. Miller. Their service department sucks! More

Went in with new wheels left with 2 gouges taken out of them just from an oil change. All they wanted to do was send them out to get fixed. I got them back and they look like garbage. them just from an oil change. All they wanted to do was send them out to get fixed. I got them back and they look like garbage. More

Since the dealership has sold the service has gone downhill. My service was for a recall and should have only taken at most two hours but was over three. Poor communication with service writer and I h downhill. My service was for a recall and should have only taken at most two hours but was over three. Poor communication with service writer and I had to initiate all communication. More

I was given an excellent treatment at Jeep Dodge Ram in Riverdale!!! Every interaction was warm and friendly! Get in here and see for yourself!!! Best and smooth service! Riverdale!!! Every interaction was warm and friendly! Get in here and see for yourself!!! Best and smooth service! More

The young lady at the front desk was so rude to other customers. Not me. The phone rang she did not want to answer because the guy is a jerk. She then was telling everyone she is not answering the pho customers. Not me. The phone rang she did not want to answer because the guy is a jerk. She then was telling everyone she is not answering the phone. No one responded. Now for me. I had a 3:00 appointment. No one told me they were behind. I waited 2 hours for an oil change. All they had to do was communicate to me. Last those chairs are so uncomfortable. After sitting in them for 2 hour I was in so much pain. If they would have just communicated I would come back at another time. I had dinner reservations that I missed and left in pain my night was ruined! More

Did not listen, came in already with what was wrong, but had car for 2.5 weeks before they called to say what was wrong all proud that they figured it out. They gave us every excuse under the sun, tech had had car for 2.5 weeks before they called to say what was wrong all proud that they figured it out. They gave us every excuse under the sun, tech had baby, tech had family emergency, after telling us one day parts were in, the next day they were not, parts for somebody else truck came in so going to work on it, tech got told that morning he had to take 2 day training from LHM. try to call, and they would not call back, id have to call and keep calling to get to talk to them, then get response I was calling you (hours later). I will never buy or recommend buying a car from them, nor would i suggest to have your car serviced by them. I hat to leave a bad review, as i like writing positive reviews , but there is no way i can give anyone the idea that this is the place to go. If you go, you have been warned, More

I’ve been a long time customer, bought cars and had them serviced here. Today I had an appointment to have a minor rattle fixed. I was advised $185 diagnostic fee before repair costs! I refused and had an o serviced here. Today I had an appointment to have a minor rattle fixed. I was advised $185 diagnostic fee before repair costs! I refused and had an oil change and declined all other services I would have normally had done. I drove up from salt lake because I liked this facility but I won’t be back. More