Langway Toyota of Newport

What a sense of relief for a stressful matter! On May 8th I was recommended to by a friend to go to Premier dealership after informing her of the horrible people and service I received at Empire Hy On May 8th I was recommended to by a friend to go to Premier dealership after informing her of the horrible people and service I received at Empire Hyundai in Fall River, MA. I had an old vehicle that had over 120thousand miles as my only equity. After speaking to Nissan they recommended and also walked me to their Toyota/ Scion section because they believe one of their vehicles is what I would really like. I really appreciated their honesty and they were not rude or pushy at all. I was introduced to Mark Correia and he was very kind and calm. I was already frustrated from having a horrible day from being haggled and harassed by Empire Hyundai but he and the entire staff were wonderful at making this entire process as easy/simple as could be. He was through on what I want/need in a vehicle and also passed on my vehicle to his estimate department for an evaluation. We discussed my credit and options while being treated with respect throughout the entire process making it all such a successful quick time. I ended up with a new lease vehicle with a great plan the following day. I love my vehicle, the entire process I had with Premier Toyota, and the service I received from all their staff (even those in training)and especially the client representative Mark Correia. They made me feel great about my decision and not one regret. They also ensured my confidence that I can handle a manual and after three days I am a pro. I am happy to continue my service with this dealership and recommend all potential buyers to visit them. If you want to hear some funny stories and work with someone well, do not hesitate to ask for Mark. More

Best Service I've Ever Had @ a Dealership After coming from a very large dealership in nearby MA, we came to Premier Toyota in Newport to comparison shop. The vehicle we came to see was very w After coming from a very large dealership in nearby MA, we came to Premier Toyota in Newport to comparison shop. The vehicle we came to see was very well priced, which we later learned is what Premier calls Pure Pricing- basically no-haggling needed because it's already priced to sell. This was great, as we had already spent hours playing the back-and-forth game at the other dealership. The service we got from Mark was great from the very start and we were treated with respect. All the pricing, including how trade-in values are calculated was very clearly laid out and explained/shown to us- there were no mysteries like at some other dealerships. You really get the feeling that they are a service-committed dealership that wants to make their customers happy, not just get over on you any which way they can. The sales manager Oscar was great as well, and when we showed up at the dealership 10minutes before closing, they actually stayed almost a full hour later to continue working with us. Nik, the Finance Manager was also a pleasure to deal with. Literally, every person we interacted with was very professional, respectful, friendly and genuine. Overall- great buying experience (and I've been to quite a few other dealerships over the past few years.) I would definitely come back to this dealership the next time I'm in the market for a car. Very personalized service, and great pricing system. More

We'll Be Back!! Buying our new car from Premier was an easy decision and it was all due to Trent's sincere, honast and no pressure personality. When our daughter-in-l Buying our new car from Premier was an easy decision and it was all due to Trent's sincere, honast and no pressure personality. When our daughter-in-law needed to purchase another vehicle, we knew exactly where to bring her and who she should speak with. Thank you Trent for not only making my husband and I very happy but also my daughter-in-law as well. Dee & Hershel Poe More

New Car purchase Recently purchase a Prius V through Mark Correia, advisor. I started talking with him back in July 2014 and it was great that he understood I was shop Recently purchase a Prius V through Mark Correia, advisor. I started talking with him back in July 2014 and it was great that he understood I was shopping looking at a number of other brands. If I dropped by and Mark was not there others would offer to help or if I just said no thank you that was fine - NO pressure. When I decided I wanted to buy and actually found one on their lot I liked he moved things along and I took deliver the next day (Saturday) at noon. I've dropped by a couple of time and he is very willing to help me. More

Mark Correia When going in at first I was only going to get a car maintenance but I also wanted to have more informations and questions about my car. But mark was When going in at first I was only going to get a car maintenance but I also wanted to have more informations and questions about my car. But mark was very friendly and helpful and was able to get me a brand new car. It felt good it was like make a deal with a friend and didn't feel like I was cheating myself out. More

awesome service I called to scheduled my appointment for my '13 corolla on friday and I was able to come in next day. When I pulled in Stephanie came out and greeted I called to scheduled my appointment for my '13 corolla on friday and I was able to come in next day. When I pulled in Stephanie came out and greeted me at my car and checked me in. She said it would be about an hour for my service and it was done in 45 min. Stephanie was very friendly I definitely will bring my car back for service and to trade in my lease. More

Excellent service I brought my wifes caravan in for just an oil change. Stephanie told me she would call me when it was done. When I picked it up, it had been vacuumed I brought my wifes caravan in for just an oil change. Stephanie told me she would call me when it was done. When I picked it up, it had been vacuumed and run through their car wash. What an awesome service they provide. I definitely will be bringing both my cars to Premier Toyota for all my service concerns. More

Above and Beyond Mark drove all the way to UMass Dartmouth to put plates on my tC. He showed a great deal of initiative which was refreshing considering that I had bee Mark drove all the way to UMass Dartmouth to put plates on my tC. He showed a great deal of initiative which was refreshing considering that I had been looking for another car for about a year. Very understanding and gave no pressure. More

Thank you, Mark Correia, for a great car-buying experience! I would rather drink bleach than buy a car from anyone other than Premier Toyota of Newport! Following multiple negative experiences at other dealersh I would rather drink bleach than buy a car from anyone other than Premier Toyota of Newport! Following multiple negative experiences at other dealerships in RI and MA, particularly those where I was told prior to my arrival that the car they advertised was indeed on their lot, yet arrived only to find I'd been a victim of the classic "bait and switch", I thankfully arrived at Premiere Toyota of Newport. I had been in the market for a pre-owned Toyota Highlander and spent countless hours driving to various dealerships, only to be met with much frustration, disappointment, and discourteous staff people. By the time I located a Highlander advertised at Premier, I was skeptical to say the least, however was immediately pleasantly surprised by how personable and professional the staff were at the dealership. From my first interaction with Oscar, Premier's Sales Manager, I was made to feel at ease, as he introduced me to Mark Correia, Salesperson, with whom I worked with throughout the car-buying process and beyond. I cannot say enough about how positive my experience was working with Mark. Mark not only educated me about the vehicle, and answered all questions courteously and professionally, but also did so with the utmost level of respect for me as a buyer. I have bought several cars in the past, my last having been a Lexus IS 250 from a large, well-known dealership in the area, yet I have never been treated as well as I was with Mark at Premier. Throughout the sale and beyond, Mark went above and beyond to ensure that I felt confident, not only in my choice to buy the Highlander, but in feeling as though I got the best possible deal on the car of my choice. Since finalizing the sale, I have received calls from Mark as follow-up to ensure my satisfaction with the vehicle, as well as a personalized thank you card expressing gratitude for my work with him. Mark is definitely the man to see if you are looking to buy a car. Premier is the place to do business if you value professionalism, courtesy, fair pricing, and ease in the process of purchasing a vehicle. While I expect to be in my Highlander for many years to come, I will absolutely return to the dealership for my next car purchase. Thank you, Mark, Oscar, and the rest of the Premiere Toyota of Newport team for an excellent car-buying experience! More

5 Stars all day This dealership is AWESOME!! I was looking at the Rav 4 line but couldn’t decide between the XE, XLE, and the Limited. No hassle, no upsell, no rush, This dealership is AWESOME!! I was looking at the Rav 4 line but couldn’t decide between the XE, XLE, and the Limited. No hassle, no upsell, no rush, no stress – Mark listened to my needs and wants and simply provided the answers to my every question so I could make an informed decision, and I purchased the XE. Their cars are priced the same for every customer, so the negotiation pressure is eliminated. The cherry on top is the way you are treated AFTER they sell you the car. We get the free 2 year service plan that Toyota offers, but Premiere also has their own style of customer service which was totally unexpected and greatly appreciated. Last night the service department gave a group presentation to all their customers who bought a new or used car in the past 6 months while we had subs, and we got another bag of Toyota freebies. Free car washes for the life of my car as long as I own it?? Are you kidding me? I love this place!! More