Langway Toyota of Newport
Middletown, RI
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521 Reviews of Langway Toyota of Newport
AK, who is a service advisor, is phenomenal. He takes care of you, whatever the car issue, from your initial phone call to the end. He goes above and beyond to make sure all is taken care of. He He takes care of you, whatever the car issue, from your initial phone call to the end. He goes above and beyond to make sure all is taken care of. He is extremely knowledgeable and above all trustworthy. I also have had contact with master technician Ralph who is also great. He has worked on my car and is super. During a recent visit, I've also met the young lady who works in parts-tires. I, unfortunately didn't catch her name, but she was also great and extremely knowledgeable. Also, met Rami who works in the garage. He was such a nice guy. He was walking through waiting room and just stopped to give me a car update. More
Another exceptional experience. Customer service was exceptional and all repairs were completed as requested. Thank you! Customer service was exceptional and all repairs were completed as requested. Thank you! More
Great service. The staff is great, very helpful and friendly. We suggest Langway to our family & friends. The staff is great, very helpful and friendly. We suggest Langway to our family & friends. More
Easiest dealer to do business with. Straight forward no punches pulled. Truly refreshing experience and yes I will be back and highly recommend. Straight forward no punches pulled. Truly refreshing experience and yes I will be back and highly recommend. More
Disappointed with my recent service visit. Service took 4 hours wile I waited and no one took the effort to update me. After 2 hours I had to find a ride for a family emergency because my tru Service took 4 hours wile I waited and no one took the effort to update me. After 2 hours I had to find a ride for a family emergency because my truck was still in the shop. There was no shuttle service and no offer to help me find a ride. With everyone standing around with their hands in their pockets I quickly had to arrange for an Uber ride. No effort whatsoever to go the extra step for me in a time of desperation. After all of that the service was only partially completed. I have to go back. More