
Langway Toyota of Newport
Middletown, RI
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522 Reviews of Langway Toyota of Newport
Outstanding Service Department and Dealership Brought my wife's Prius in around noon on a Saturday (did not have an appointment) for an inspection (State). Service writer (Ivan) was very accommod Brought my wife's Prius in around noon on a Saturday (did not have an appointment) for an inspection (State). Service writer (Ivan) was very accommodating and answered any and all questions and the vehicle was inspected and I was out of there within an hour. This dealership is by far the most outstanding car dealership I have ever dealt with and I recommend them to anyone one whether you are buying a car or getting one services. They also wash and vacuum the car once the service is completed. I was surprised they were able to do the wash on such a cold day as it was this past Saturday, so when I saw they had done just that, I asked if I could bring my Nissan back to get it washed as well (I get that vehicle serviced at their Nissan side) since the machine had not been working properly the past weekend when I brought the Nissan in for an oil change. Not a problem. Since I live pretty close I went home and swapped cars and they washed and vacuumed my Murano as well. Like I stated above, one of if not the best dealership I have ever dealt with in all the time I have owned cars (since the 1970's). Kudos to all! More
Exceptional Truck-buying Experience My entire truck buying experience with Joshua Carvalho. a Sales Consultant, was exceptional. Josh guided me through the entire process and kept me up My entire truck buying experience with Joshua Carvalho. a Sales Consultant, was exceptional. Josh guided me through the entire process and kept me updated as the truck went through the registration and other steps. More
VW Beetle convertible On President's Day, I saw my dream car. Harold listened to my story & took it to heart, touching each point of concern I had. He was very patient an On President's Day, I saw my dream car. Harold listened to my story & took it to heart, touching each point of concern I had. He was very patient and personal during the whole process. After a lengthy test drive, despite it being a holiday, he & Lou, he worked out the financing & I drove my car home. Damien walked me thru the bells & whistles of the dashboard systems with great enthusiasm. More
100% off the chart Super dealership to buy and service your vehicle. I had lights lit up all over the dash of my 07 Tundra. I took it in for service and found out its co Super dealership to buy and service your vehicle. I had lights lit up all over the dash of my 07 Tundra. I took it in for service and found out its covered under warranty because I'm under 100,000 miles. And I get a loaner for the day. Way to go making the average Joe feel special. Now my wife wants to deal with them when she's ready and several friends. Nothing but the highest praise for these guys. More
Great Toyota service Jeff Soares & Adam Monteiro are true service professionals. I find them to be very honest and very knowledgeable with your Toyota problems. They go Jeff Soares & Adam Monteiro are true service professionals. I find them to be very honest and very knowledgeable with your Toyota problems. They go out of their way to make you feel welcome. Langway Toyota is my first choice for our Toyota repairs. More
Comfortable I was very surprised how fast I got approved!..the people are very friendly and professional. Harold one of the dealers was able to connect me with th I was very surprised how fast I got approved!..the people are very friendly and professional. Harold one of the dealers was able to connect me with the exact features I was looking for in a car ..over all it was a great experience More
Vehicle Servicing Thanks Langway Toyota of Newport for your excellent customer service and timely servicing of my Lexus. Everyone is so pleasant at this dealership an Thanks Langway Toyota of Newport for your excellent customer service and timely servicing of my Lexus. Everyone is so pleasant at this dealership and they have a very comfortable waiting area with free WiFI! More
Bucket list A year ago, I had a VW Beetle rental in Tucson AZ, starting my desire for a VW convertible. Harold as a salesman was a helpful, enthusiastic & a grea A year ago, I had a VW Beetle rental in Tucson AZ, starting my desire for a VW convertible. Harold as a salesman was a helpful, enthusiastic & a great listener (which as a woman with concerns was most reassuring). Lou made the finance end of the purchase so very easy & clear, then there was Damian, the lovable 'tech geek' who walked me thru the bells & whistles of my new car. His enthusiasm and love of technology was contagious & never made me feel old ! and the next day Keith helped me with a minor question, as friendly & helpful as everyone had been the day before. Even on President's Day, they made everything happen ! Loans, insurance, registration...I drove home in my dream car !!!!! More
Excellent customer service Everyone I encountered at Langway Toyota, including the owner, Mr. Langway, was kind, helpful, straightforward and easy to work with. Matt Hill was a Everyone I encountered at Langway Toyota, including the owner, Mr. Langway, was kind, helpful, straightforward and easy to work with. Matt Hill was a rare breed of salesman; knowledgeable and friendly without being the least bit pushy. He took care of every detail so that the car buying experience was quick and easy. More
vehicle maintenance I got a 4 point inspection, an oil change, a plate light, and my window fixed, my window was giving issues when I got the car, I said something to my I got a 4 point inspection, an oil change, a plate light, and my window fixed, my window was giving issues when I got the car, I said something to my sales rep and then said something to maintenance department, I was charged for that to fixed when I noted problem when I got the car. than I paid 50$ for a plate light that I was told I would be pulled over for by the police since it was out. after talking to state troopers in RI and MA they said I would not be pulled over or cited for it. I lost trust in the langway staff and for that I will not be going back there. I would have been charged over 200$ for all of this work to have been done. than they quoted me 460$ for brakes to be done. well over priced when Midas, Monroe and KIA all had me quoted less than 200$ for rear brakes. I will be going elsewhere for service from now on. More