Langway Toyota of Newport

All went well and I was accomodated in no time. The detail wax job was not done well as there were areas which were missed out on when I inspected the car on my return home. The detail wax job was not done well as there were areas which were missed out on when I inspected the car on my return home. More

Possibly best price in the state of RI Spent all day and got frustrated with length of the process but in the end the salesperson Javier Cortez honesty, humbleness and level of knowledge ma Spent all day and got frustrated with length of the process but in the end the salesperson Javier Cortez honesty, humbleness and level of knowledge made the process better and opened our eyes to what we needed. On top of all he was able to get us what in my opinion is the best deal for all the dealers we looked at in the state of RI. Semper Fi More

In... had a cup of coffee...work done...out! I was greeted at the service center, explained as to what would be done and now long it would take. I grabbed a cup of coffee in the waiting area. Les I was greeted at the service center, explained as to what would be done and now long it would take. I grabbed a cup of coffee in the waiting area. Less than an hour later Ivan vame for me, went over what was done and walked me out to my car. More

40K Service They were ready for our car upon arrival. It was a quick check-in and service, All personnel were very professional. Clean waiting area coffee and s They were ready for our car upon arrival. It was a quick check-in and service, All personnel were very professional. Clean waiting area coffee and snacks. More

Service Ivan did a great job yesterday taking care of me and my Toyota Tundra during its 5k mile service checkup. Can't recommend this guy enough. Ivan did a great job yesterday taking care of me and my Toyota Tundra during its 5k mile service checkup. Can't recommend this guy enough. More

We purchased a new car in August from John Weidenfeller. John was a gentlemen and very knowledgeable in all areas. Our new car was ready and waiting for us the when we went down to pick it up. He had a per John was a gentlemen and very knowledgeable in all areas. Our new car was ready and waiting for us the when we went down to pick it up. He had a person there to go over all the features of the new car to our satisfaction. We have been dealing with this Toyota place for many, many years and always feel comfortable in the dealership. Thank you John for all your help. More

Convenience counts The dealership makes transactions convenient for its customers by providing a comfortable waiting area (with free coffee and donuts) or providing a sh The dealership makes transactions convenient for its customers by providing a comfortable waiting area (with free coffee and donuts) or providing a shuttle service to take them to and from their homes or places of business while the work is being done. More

DONT BUY AT LANGWAY !!!!!!!! The owner James Langway is the biggest LIAR AND UNCARING person I've ever met in my life!!!! He must train all his employees to act like him !! I was The owner James Langway is the biggest LIAR AND UNCARING person I've ever met in my life!!!! He must train all his employees to act like him !! I was referred to Langway Toyota by a good friend he told me to ask for either nick or Keith, after I get there I find out that neither of them work there anymore . Well that's ok people move on so I worked with a guy named Kevin WHO BY THE WAY IS CLUELESS!! he completely ignored what I was saying and hands me off to a sales professional (Jim) NO knowledge of the product at ALL. but I still stayed and listened to what he had to say BUT after listening to the way the OWNER AND THE OTHER 'MANAGEMENT" was speaking about people I was appalled !! Cursing loud enough for CUSTOMERS to hear that's just so unprofessional !!!!! as I was leaving I looked right at MR. LANGWAY as he was telling the sales person F... HIM move on !! I STRONGLY RECOMMEND THAT NO ONE BUYS AT LANGWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Out of town service We had an amazing service experience with Adam. We were in Newport for a regatta when our check engine light came on and some strange noises were hea We had an amazing service experience with Adam. We were in Newport for a regatta when our check engine light came on and some strange noises were heard coming from under the car. Not only were they accommodating but they provided us with rides to and from our accomodations in downtown Newport. Adam was polite, professional and honest. We highly recommend the service department and may consider purchasing our next Sequoua from this location even though we live in CT. Mike and O'Neil were the shuttle drivers and they too were polite, friendly and a wealth of information about Newport. After dropping our vehicle off at 8am- we had it back by 1pm with a bill under $225 dollars. We could not have been happier as our next stop was Martha's Vineyard. Thank you! More

Amazing!!!! This is the best dealership. The people are so kind and so willing to help. I definitely felt like a top priority. I absolutely recommend this dealers This is the best dealership. The people are so kind and so willing to help. I definitely felt like a top priority. I absolutely recommend this dealership. More