Langway Toyota of Newport
Middletown, RI
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519 Reviews of Langway Toyota of Newport
Service department The service department staff(Jeff , Adam , Pete, and Scott ) have always been knowledgeable and have facilitated me with vehicle repair needs and reca The service department staff(Jeff , Adam , Pete, and Scott ) have always been knowledgeable and have facilitated me with vehicle repair needs and recalls over the past seven years , the service department has been outstanding since purchasing my truck back in 2011 . Thank you Langway! More
Great service I always bring my truck to Langway for service. They always do an excellent job and on time. I drop it off early in the morning (early bird) and they I always bring my truck to Langway for service. They always do an excellent job and on time. I drop it off early in the morning (early bird) and they have it ready by noon. Also, they wash and vacuum it for me... More
Not typical I have gone to this dealership several times, I purchased my car here and have always had great service. Yesterday I had a hitch installed on my 20 I have gone to this dealership several times, I purchased my car here and have always had great service. Yesterday I had a hitch installed on my 2016 RAV4 so I could mount my bike rack. My order came in when expected and I was told it would be a three hour wait and this matched what the parts department told me. When I dropped off the car I mentioned I wanted the Toyota cap for the hitch and that my HomeLink garage door program wasn’t working even though I followed the manual step by step. The service was completed ahead of schedule but he forgot to add the cap, which was important to me for some reason. Then my Toyota credit card, that had a zero balance, was declined. I have used it at this dealership before so I called Toyota credit. They said it was the terminal at the dealership and they have not installed the new update so I could not use the card at that location. I was upset, embarrassed, for having a declined card but Toyota could see the declines transaction so I was able to get the points and thankfully I had other cards I could use! Lastly, their comment on HomeLink was that it was already programmed. I know that l, I programmed it exactly as the instructions stated but it didn’t open my garage doors. They could have at least deleted the programs and used my opener, that was two inches from HomeLink, to reprogram it since they probably could have done that in a minute, at least we would have known if it was a HomeLink issue or a compatibility issue. The name of the garage door opener was on the control (again two inches from HomeLink) so they could have checked for me. In the past I have always received exelent service so this was not typical of my visits to this dealership. More
120,000 mike service Friendly, knowledgeable staff. Professional technicians. I would highly recommend this dealership for sales, service, and parts. Waiting area is clean Friendly, knowledgeable staff. Professional technicians. I would highly recommend this dealership for sales, service, and parts. Waiting area is clean and comfortable. Upper management courteous. More
THEY WERE GREAT HAD NO APP. TOOK CARE OF CAR RIGHT AWAY HAVE IN FOR A OIL CHANGE AND THEY CHECK OUT THE ENTIRE CAR HAD MY CAR SERVICED HERE SINCE DAY ONE NO PROBLEMS I WILL CONTINUE TO TAKE MY CAR THERE FOR SER IN FOR A OIL CHANGE AND THEY CHECK OUT THE ENTIRE CAR HAD MY CAR SERVICED HERE SINCE DAY ONE NO PROBLEMS I WILL CONTINUE TO TAKE MY CAR THERE FOR SERVICE More
Professional job done at a reasonable price & time Not much to say except was in & out well below my expected time & likewise the cost was below my expectations. Both nice surprises. Thank you for a jo Not much to say except was in & out well below my expected time & likewise the cost was below my expectations. Both nice surprises. Thank you for a job well done. More
THEY WERE GREAT HAD NO APP. TOOK CARE OF CAR RIGHT AWAY I had no app. they took the car right away. Thjey checked the battery alternator and starter. cleaned the throttle body. also washed and vac. the car I had no app. they took the car right away. Thjey checked the battery alternator and starter. cleaned the throttle body. also washed and vac. the car all at the last min on sAT More
Great Customer Sevice The employees are trustworthy, honest, and professional. Specifically, Scott who works at the front desk, he is extremely helpful and patient. I alway The employees are trustworthy, honest, and professional. Specifically, Scott who works at the front desk, he is extremely helpful and patient. I always have a great service from these guys. More
body shop Excellent service provided in good time.Everyone very customer friendly and efficient at their jobs, be it a service rep or a technician.We always ret Excellent service provided in good time.Everyone very customer friendly and efficient at their jobs, be it a service rep or a technician.We always return to Langley when in need of assistance.Have never been disappointed yet.The time we are , we will come to you directly! More
Awesome Toyota Dealership Purchased my third vehicle from Langway Toyota. I had the opportunity to meet the owner, I told him of my excellent experiences with his dealership an Purchased my third vehicle from Langway Toyota. I had the opportunity to meet the owner, I told him of my excellent experiences with his dealership and his team. I do not live near Toyota of Newport but I will travel the extra miles due to how I am treated by his staff. Again best place to purchase a vehicle! More