Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Langway Toyota of Newport
Middletown, RI
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
517 Reviews of Langway Toyota of Newport
August 24, 2009
I am tired of the issue which is not of my doing having no solution. I have had nothing but problems with this vehicle since I purchased it two years ago. If I was not for an outside force I would have n no solution. I have had nothing but problems with this vehicle since I purchased it two years ago. If I was not for an outside force I would have never had any issues be solved. The service departmant is never at fault. More
by Oceans
Employees Worked With
Ray Machado
August 12, 2009
I'm always treated with courtesy and consideration. I like the email reminders so that I don't forget to come in for service. My questions are always answered, by the mechanic in the bay if necessary. like the email reminders so that I don't forget to come in for service. My questions are always answered, by the mechanic in the bay if necessary. I don't feel that I've ever been encouraged to spend money on service I didn't really need. I like having local shuttle service if I need it. On the rare occasions when I've required a loaner while my car was being serviced, they've always tried to give me what I needed to accommodate the computer equipment I use for my business. More
by robin1232
Employees Worked With
multiple at the service desk
August 09, 2009
Love having my car serviced at Toyota but pricing is high and during these economic times it would make the decision to have my toyota serviced at Toyota easier if costs were a bit more competitive. The peo and during these economic times it would make the decision to have my toyota serviced at Toyota easier if costs were a bit more competitive. The people are very nice and will work with you just realize you will pay top dollar. More
by sjbball
Employees Worked With
Mark
July 24, 2009
Convenient to drop vehicle off indoors, sign in and use waiting room. Usually do not have to wait longer than expected for completion of service. Price with coupon is in line with other service centers. waiting room. Usually do not have to wait longer than expected for completion of service. Price with coupon is in line with other service centers. Work area is very clean. Service personnel have been able to take care of all problems so far. More
by bobgess
Employees Worked With
2
July 24, 2009
Positive attitude on part of sales personnel. Bought Prius so there was no price haggling. Sales representive covered option packages and prices and helped us decide. We were kept informed about deliv Prius so there was no price haggling. Sales representive covered option packages and prices and helped us decide. We were kept informed about delivery date. Finance person helped us decide on extended warranty plan. Also Toyota credit card. More
by bobgess
Employees Worked With
2
June 21, 2009
I brought my Camry in for a free check up and while I was waiting I spoke with a sales man about the new hybrid Camry but never did I feel pressured to buy or ignored when I said I wouldn't be purchasing a n waiting I spoke with a sales man about the new hybrid Camry but never did I feel pressured to buy or ignored when I said I wouldn't be purchasing a new car for about 6 months. The worst part about dealerships can be the pressuring salesmen but in this case they were wonderful, I will buy my car here in 6 months without a doubt! More
by tsh
Employees Worked With
Don't remember, but everyone was great!
April 29, 2009
Bob Tortolani did a great job informing us about the Prius and putting the savings of driving a hybrid in concrete numbers. He was more of an advisor than a salesperson- which made the experience more c Prius and putting the savings of driving a hybrid in concrete numbers. He was more of an advisor than a salesperson- which made the experience more comfortable. When we met with the business manager, he fully explained the contract and it was not a pressure situation. High marks for all. Ned More
by NedT45
Employees Worked With
Bob and Al
