Langway Toyota of Newport

Free is aways nice My car was in for some recall work, which was scheduled very quickly, completed in just the amount of time estimated, and, of course, free of charge. My car was in for some recall work, which was scheduled very quickly, completed in just the amount of time estimated, and, of course, free of charge. Both Jeff Soares and Scott Proeun were as professional, as prompt and as nice as I could ever have wished and I feel as though my new car and I are in very good hands. More

Good, if a bit pricey. Service was friendly, informative, and quick - completed well short of estimated wait time. A bit pricey, but that's to be expected at a brand dealers Service was friendly, informative, and quick - completed well short of estimated wait time. A bit pricey, but that's to be expected at a brand dealership. More

Safety Inspection Went in for my safety inspection on my Toyota Corolla and discovered there was a recent software recall on it. Instead of having me reschedule a maint Went in for my safety inspection on my Toyota Corolla and discovered there was a recent software recall on it. Instead of having me reschedule a maintenance time they were able to take the extra hour to complete the recall, even though I was only there for a 30 minute inspection. Every time I have called Langway Toyota they always have been able to get me in that same day or the next and always have fresh brewed Starbucks coffee and donuts in the waiting room, which also has a large tv screen and free wi-fi. More

routine maintenence Excellent service dept. in and out quick and easy. Comfortable waiting area, friendly and courteous staff. Easy to make appt. online. was taken immedi Excellent service dept. in and out quick and easy. Comfortable waiting area, friendly and courteous staff. Easy to make appt. online. was taken immediately and on my way shortly thereafter. More

Excellent experience Servicing car was seamless. Experienced a friendly staff, inviting waiting area, like the multipoint inspection evaluating tires, battery and brakes Servicing car was seamless. Experienced a friendly staff, inviting waiting area, like the multipoint inspection evaluating tires, battery and brakes among other checks. Helps to keep a check on wearing parts in car. Love my camry More

18 Month Vehicle Service I was greeted by Scott who was very polite and professional. The service was completed in much less time than he said it would. The waiting area is ve I was greeted by Scott who was very polite and professional. The service was completed in much less time than he said it would. The waiting area is very pleasant and overall it was a very good experience. More

Always a pleasure I would not even entertain the idea of having my vehicle serviced anywhere else! These service guys and gals are true professionals. They are all nice I would not even entertain the idea of having my vehicle serviced anywhere else! These service guys and gals are true professionals. They are all nice. More

Rip Off Service Dept. The service department is the worst one I have ever been too and very dishonest!!! I have owned Toyota's various models for over thirty years. I know The service department is the worst one I have ever been too and very dishonest!!! I have owned Toyota's various models for over thirty years. I know I needed new brake pads on the front and a muffler. I requested an appt. and was told first I had to bring in the vehicle for them too look at. I said I knew exactly what I needed but unless I complied they would not work on the vehicle. So I made an appt. I waited 90 minutes after my scheduled time before my vehicle even went into their garage. After looking at the vehicle they said I needed front and rear brakes and an entire new muffler system!!! Oh really?? Then they charge me $35.00 which they did not mention on the appt call, but it can be credited if you go thru with the repair. I decided to call other Toyota dealers in the area. None charged $35.00 to take a look. I ended up at Balise Toyota. They told me I only need front brake pads not the entire brake repair and that I only needed a new muffler. No other holes in the system!! So Langway Toyota tried to rip me off for hundreds of dollars !!! They tried to tell my daughter a year ago that she need new brakes after they had just installed them six months before!!! I see a pattern here. If there is a Mr Langway I suggest you cleanup your lying service dept. I did get my $35.00 back by complaining to the GM. However after looking in to my allegations he had his secretary call me to issue the credit, but no apology, no explanation. But then again there is no explanation. They tried to rip me off and my daughter. Steer clear of this Toyota Dealer!!! More

Friendly, courteous, knowledgeable and fast service I was greeted by a very friendly, courteous and knowledgeable service rep. , Scott Proeun. The service was very fast. I dropped the vehicle off at 8 I was greeted by a very friendly, courteous and knowledgeable service rep. , Scott Proeun. The service was very fast. I dropped the vehicle off at 8 am and picked it up around 10 am. I was impressed by the cleanliness of the area also. Thank you Tech: 124 for vacuuming out the car and the great service. C. Rucker More

First accident in years So I was involved in an accident recently for the first time in years and honestly did not know what the process was going to be like, where to take m So I was involved in an accident recently for the first time in years and honestly did not know what the process was going to be like, where to take my vehicle or how I was going to get the money from the insurance company to pay for the repairs especially because I was rear ended and the accident was not my fault. I have been working in Newport for the past several months and thought I would try going by Langway Toyota instead of the dealership that I purchased my truck from because of the convenience of being a few minuets away. From the moment I walked into the collision center and spoke with Earl, my anxiety over the entire process was put at ease, the other drivers insurance company provided an estimate that I felt was ridiculously low and Earl assured me that he would take care of it for me and so once the team pulled my truck apart they found many other items needing repairs and the other insurance company issues a supplemental check and all repairs we completed within abort a weeks time. All and all I can say that Langway Toyota made this process as painless as it could be and my truck looks brand new again so thank you for all of your help. More