Lake Chevrolet - Service Center

Excellent service, I never have a problem or hard time getting my vehicle repaired when needed. The staff is friendly and welcoming during every visit. getting my vehicle repaired when needed. The staff is friendly and welcoming during every visit. More

Glenn is hands-down the best service person ever always makes my appointments fast and enjoyable. Would definitely take my vehicle there all the time. He always make sure that he looks out for my best inte makes my appointments fast and enjoyable. Would definitely take my vehicle there all the time. He always make sure that he looks out for my best interest. More

Appointment began on time. Friendly interaction with the individual who took charge of my car service. Wait time to get car maintenance completed was reasonable. individual who took charge of my car service. Wait time to get car maintenance completed was reasonable. More

The service crew are very professional, even though my problem was resolved he was able to direct me on the next step to get my truck repair. problem was resolved he was able to direct me on the next step to get my truck repair. More

The service was ok...it was my first service so I was supposed to get a oil change, tire rotation, car wash & $10 gas card. I only received the oil change and tire rotated. I realize it once I read the m supposed to get a oil change, tire rotation, car wash & $10 gas card. I only received the oil change and tire rotated. I realize it once I read the my email. More

As always, the service department has always been friendly and has always offered great customer service. Receiving text updates from the service team was very useful & convenient as well as having t friendly and has always offered great customer service. Receiving text updates from the service team was very useful & convenient as well as having the option to pay the bill online. More

FANTASTIC service, professional staff, nice clean environment and all repairs done right the first time. Who could ask for anything more! I take all my vehicles, even those that are not Chevys here environment and all repairs done right the first time. Who could ask for anything more! I take all my vehicles, even those that are not Chevys here because they are that good. More

Excellent service managerAppreciate fitting me in Excellent service manager Appreciate fitting me in quickly & promptly providing service The use of text message updates while truck was in service t Excellent service manager Appreciate fitting me in quickly & promptly providing service The use of text message updates while truck was in service then ready for pickup is nice More

Overall a good experience with Lake Chevrolet. Called with an "emergency" issue of a coolant leak, forming a puddle underneath the car. Was connected with Advisor Steve Thomas who was able to get me in t with an "emergency" issue of a coolant leak, forming a puddle underneath the car. Was connected with Advisor Steve Thomas who was able to get me in that same day. Dropped off the car and was updated on the status and cost of repairs within 3 hours. While the overall aspects were positive, the element that dropped this to a 4 star review was a challenge on accessibility, was told when called for drop off that there was a "courtesy shuttle, or we could find you an Uber/Lyft to get you home", while a shuttle was offered to get me home after a few hours, the next morning when the vehicle was ready, there was no convenient option offered to get me back to the dealership, and needed to out of pocket pay for travel on top of the already expensive repair. Challenging to get to locations when your vehicle is in the shop, only area for improvement would be providing better communication/access to transport options/loaners to allow for transportation when car is in shop. More

Expensive repair and had to come back because it wasn't properly completed. Steve was fine to work with, but disappointed with the work done. properly completed. Steve was fine to work with, but disappointed with the work done. More