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2,631 Reviews of Lake Chevrolet - Service Center
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Verified Customer
June 11, 2021
Never disappointed. Have been coming to this location for 5 years now. Steve always takes a good care of my cars. Super happy with the service. 5 years now. Steve always takes a good care of my cars. Super happy with the service. More
by estraday.ye
Employees Worked With
Steven Thomas
June 11, 2021
I scheduled an appointment online for a 97.5k service checkup and also asked for a leaky tire to be looked at. Appointment was scheduled for 7:40 AM on Monday and I noted that I would drop my car off. checkup and also asked for a leaky tire to be looked at. Appointment was scheduled for 7:40 AM on Monday and I noted that I would drop my car off. So I left my car overnight and left my key in the drop box. I then get a call at 2:30 on Monday saying “my car is ready.” But with no mention of the list of items I asked for. When I asked what the issue with the tire was, the tech I spoke to didn’t know what I was talking about. Turns out that they never even looked at my appointment details and just ASSUMED I dropped my car off for an oil change. When I pressed on the other details, the tech asked me “so when do you want all those items done?” My response: “at 7:40 AM this morning when I originally scheduled my appointment.” And when the car was finally ready at 5:15, I asked if I could receive any additional discounts due to the screwups, and the tech said “don’t push it”. WOW! Wow! So my question: why do I feel like *I* did something wrong here? More
by michaeljkramer
Employees Worked With
Glen Lewis
June 10, 2021
They are so professional and they get the job done. I will recommend family to them. I would buy my next truck from them. Thanks will recommend family to them. I would buy my next truck from them. Thanks More
by janicebenson50
June 10, 2021
Had a nail in the sidewall of my tire on my new 2021 Chevrolet Tahoe, and John found the perfect OEM tire and got me fixed the next day. Super friendly staff, love working with lake Chevrolet!! Chevrolet Tahoe, and John found the perfect OEM tire and got me fixed the next day. Super friendly staff, love working with lake Chevrolet!! More
by theozeee
Employees Worked With
John Webler, Glen Lewis
June 10, 2021
Craig was honest, forth right, to the point, Treated me with respect. Spoke in a way I could understand. I was a person with issues that he fixed and understood. with respect. Spoke in a way I could understand. I was a person with issues that he fixed and understood. More
by jimremus51@gmail.com
Employees Worked With
June 09, 2021
I've been coming to this location for years, not only to purchase vehicles but for service on the vehicles. Typically the price is great and they always work with me. Was able to get Chevy corporate to cove purchase vehicles but for service on the vehicles. Typically the price is great and they always work with me. Was able to get Chevy corporate to cover part of a very expensive repair on my cruze. Will continue to come to location. More
by JHINTZ_PCPRO
Employees Worked With
Brandon Grimes, Jovan Parks
June 07, 2021
Great customer service and excellent work done by the service dept. Steve was great and informed me of everything while my car was in the shop. service dept. Steve was great and informed me of everything while my car was in the shop. More
by bharrington462
