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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews
Call Service Center (414) 281-5000

2,631 Reviews of Lake Chevrolet - Service Center

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December 15, 2024

Had an appointment for 930 to have tires installed and alignment done vehicle wasn’t done until 5 pm and I was charged an additional 3% because I used a credit card for a$1300 plus service. I was also cha More

by spazfam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler, Jonathan Colin
Report | Print
Dec 17, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your loyalty to Lake Chevrolet and your feedback regarding the service you received. We understand that the lengthy wait and additional charges were frustrating. Our goal is to provide quality service, and your comments will help us improve. If you have any further concerns, please feel free to reach out to us directly. We look forward to assisting you better in the future. Sincerely, The Team at Lake Chevrolet

December 15, 2024

The service was fast and the customer service was great. You need to remove the 15 word minimum requirement or people are not going to want to complete this survey. More

by dnm0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Dec 16, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We're thrilled to hear that you experienced fast service and great customer support at Lake Chevrolet. We appreciate your suggestion regarding the survey requirement and will take it into consideration. We hope to assist you again soon! Sincerely, The Team at Lake Chevrolet

December 14, 2024

Engine light came on after I had work done. Brought the Trax back and it was fixed the same day under warranty! Thank you! More

by pbelland0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
Report | Print
Dec 15, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We're thrilled to hear that we were able to address the engine light issue with your Trax quickly and under warranty. Your satisfaction is important to us at Lake Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

December 13, 2024

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by glennjeske56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Jonathan Colin, Yessi Lopez, Edgardo Vargas
Report | Print
Dec 13, 2024 -

Lake Chevrolet responded

Thank you so much for your enthusiastic review! We truly appreciate your positive feedback about Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 11, 2024

Great experience, great workers, friendly workers, amazing place to be Well be coming back with every vehicle I own More

by jlw92498
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Dec 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with us at Lake Chevrolet. Our team takes pride in providing friendly and exceptional service. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Lake Chevrolet

December 11, 2024

Service has gone down over the past few years. I have been coming there for years and disappointed. More

by greski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We appreciate your loyalty to Lake Chevrolet over the years, and we understand your concerns regarding our service. We are committed to maintaining high standards and would love the opportunity to improve your experience. Please feel free to reach out to us directly so we can address your concerns. Thank you again for sharing your thoughts. Sincerely, The Team at Lake Chevrolet

December 11, 2024

Go to dealership. Will always come back, all the service writers are amazing and so is the management More

by jlw92498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Report | Print
Dec 12, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service writers and management at Lake Chevrolet. Your support means a lot to us, and we look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

December 10, 2024

Service Advisor was very friendly and informative. My truck was completed quick and efficiently. Will definitely be back. More

by brianjwoj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
Report | Print
Dec 11, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our Service Advisor provided you with friendly and informative service. It's great to know that your truck was completed quickly and efficiently. We look forward to welcoming you back to Lake Chevrolet for your next visit! Sincerely, The Team at Lake Chevrolet

December 10, 2024

They do a great job ! Very happy I bought truck in2017 and have all my work done here. More

by fitimages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Report | Print
Dec 11, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you're happy with your truck and that you've chosen Lake Chevrolet for all your service needs. Your satisfaction means a lot to us, and we look forward to continuing to serve you in the future! Sincerely, The Team at Lake Chevrolet

December 10, 2024

Friendly everytime I am there. Prices are high with no oil change coupons and if so it $5.00 tax is more. So not saving anything. Make it more affordable for us. More

by michael.michalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Report | Print
Dec 11, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate hearing that you find our team friendly during your visits to Lake Chevrolet. We understand your concerns regarding pricing and the availability of coupons. Your input is valuable, and we will certainly take it into consideration as we strive to make our services more affordable. If you have any further suggestions or would like to discuss this in more detail, please feel free to reach out to us. Thank you for choosing Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

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