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Lake Chevrolet

Milwaukee, WI

4.5
5,065 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,065 reviews

April 26, 2023

I would not recommend this chevy dealership to anyone. They lie about doing multi point inspections on used vehicles. I purchased a chevy and in less than 24 hours I found the transmission was bad. Onstar More

by govan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have rated everyone Involved, Jim Schlicht, Michael Fuller
Jun 15, 2023 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We are disappointed to hear about your negative experience with us, and we apologize for any inconvenience or dissatisfaction caused. We take allegations of dishonesty very seriously, and we would like to investigate the issue further to address your concerns appropriately. Our dealership follows a rigorous process, which includes conducting state-mandated inspections on all our used vehicles to ensure their quality and reliability. We apologize if there was a miscommunication or misunderstanding regarding the inspection of the vehicle you purchased. Regarding the transmission issue you experienced shortly after purchasing the vehicle, we understand the frustration this must have caused. While it is unfortunate that the problem was not identified during the inspection process, we assure you that it was not our intention to mislead or deceive you in any way. We are committed to providing our customers with reliable vehicles, and we regret that we fell short of this standard in your case. We appreciate your recommendation of Hieser and their commitment to standing behind their products. They are a great dealership as well. It is essential for customers to find a dealership they trust and feel confident in. If there is anything we can do to assist you further or address your concerns, please do not hesitate to reach out to our management team. Once again, we apologize for any inconvenience caused, and we appreciate your feedback.

April 26, 2023

I took my vehicle in for an oil change and tire rotation, a few days later my check engine light came on and my car started stalling. The issue has something to do with the oil in my car. I am taking it else More

by aybarra101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda O'Kimosh
Jun 15, 2023 -

Lake Chevrolet responded

We appreciate you bringing this matter to our attention and sharing your feedback. We apologize for the inconvenience and frustration you experienced following your recent visit to us. It is disheartening to learn that your check engine light came on and your car started experiencing issues shortly after the service. We understand the importance of a smooth and trouble-free operation of your vehicle, and we sincerely apologize for any complications. We take your concerns seriously and would like to investigate the matter further to understand the root cause of the issue. If you would be willing to provide us with additional details regarding your visit, including the specific nature of the problem and any error codes related to the check engine light, it would greatly assist us in addressing the situation effectively. We understand your decision to seek a second opinion elsewhere, and we hope you find a resolution for your car's issue promptly. Should you have any further concerns or require assistance in the future, please feel free to contact our management team directly. Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to regain your trust in the future.

April 25, 2023

Worked so well with Justin that we purchased a second used car less than a week later More

by kansas64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sirrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

I called after hours about a car concern, and my call was returned promptly the next morning. I was very grateful. More

by kbaselwilde
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Overall a good experience. I wish we could have negotiated a different price than the listing price. More

by dieboltm_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
April 21, 2023

I did not believe this dealership was renovated almost 10 years ago. It looked brand new and was very clean. It is probably due to the incredible staff working there. Everyone was very pleasant to work with! More

by juliebrabender
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fumo, Michael Fuller, Caleb Repinski, Nick Sardina, Antonio Escarpita
April 21, 2023

Was a pleasant experience, and great communication when getting vehicle repaired there. Would bring truck back in future More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

E responded

Good place nice people

April 21, 2023

An engine light activated on my recently purchased used vehicle and the service staff quickly changed the bad part at no cost to me. I felt much better about the purchase afterwards. More

by dnamueller82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Lake Chevrolet fixed my air-conditioning in my truck. I was able to get it for service right away and back to me by days end. They focused on my specific problem and didn't try to up sale me on other ser More

by Facks6205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
April 20, 2023

My wife and I got very prompt and professional service, including a ride to a nearby restaurant, so we could enjoy breakfast, while our car was being repaired, still under warranty, an additional pleasant More

by htaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda O'Kimosh
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