Lake Chevrolet

The car was diagnosed quickly, everything was explained to me, so I decided to have the car serviced by the lake dealership. to me, so I decided to have the car serviced by the lake dealership. More

Horrible racist place, car failed in less then a year. I feel disrespected and sad. $50000 down the drain. I feel disrespected and sad. $50000 down the drain. More

Lack of communication. And also the fact that when the communication was done, they lied about previous calls. To g m customer assistance , Very unfortunate does put an awf And also the fact that when the communication was done, they lied about previous calls. To g m customer assistance , Very unfortunate does put an awful sour taste in my mouth. For service to be done there. To have service done there. More

This dealership came highly recommended by my daughter and her husband. Turns out they were totally right. Omar was wonderful and went way out of his way for me. David made some last second numbers wor and her husband. Turns out they were totally right. Omar was wonderful and went way out of his way for me. David made some last second numbers work for me. Last but not least I love my Trax. Thank you all. Dorothy Jones More

The work was in a timely matter I am pleased with the outcome and hope that you guys keep up the good work outcome and hope that you guys keep up the good work More

Great service provide. Was kept up to speed about my vehicle the whole time with it looking brand new . Highly recommend Was kept up to speed about my vehicle the whole time with it looking brand new . Highly recommend More

Very professionally managed and run with knowledgeable staff who provide good, reliable advice to keep your car in optimum shape. staff who provide good, reliable advice to keep your car in optimum shape. More

Every one from Cameron in service to Bob the driver who too me home and picked me up went out of there way to make sure I was taken care of. too me home and picked me up went out of there way to make sure I was taken care of. More

We've been pleased leasing our Trax these past three years, though the final app't to buy it ran very long due to a glitch we didn't expect. But it was solved in time. years, though the final app't to buy it ran very long due to a glitch we didn't expect. But it was solved in time. More

During my experience at Lake Chevrolet, I did not feel as they place the customer as the priority. Their main priority is themselves making money and hoping you can come to accept their terms. The initial ex they place the customer as the priority. Their main priority is themselves making money and hoping you can come to accept their terms. The initial experience was pleasant in comparison to other dealership experiences. The first day, we came to an agreement to purchase a vehicle and that I would be picking it up in one week. The purchase contract was sent over to me with multiple components incorrect/missing. Following the corrections that I had to identify were made to the contract, I was reassured that the deal was still intact for the original delivery date. A few days later I was informed that there was a slight hiccup, followed by a solution to meet the terms of the contract. In the afternoon of the 6th day, I was contacted and sternly told that they could not hold up their end of the deal. The exact details are not important, moreso that it was their actions that sparked this discussion. The used vehicle manager informed me several times that the inconvenience caused by their own team would directly relate to when I could have my vehicle. With the option of an easy solution available, Lake Chevrolet hesitated intensely before finally agreeing to supplying the vehicle within contract terms. If it had not been for Jim Schlict resolving this issue, I am certain I would have taken my business elsewhere. The day of pick up, it took them about two more hours than promised to get the vehicle ready, where I then found the odometer to have increased by more than anticipated. When the deal was finally over and I was walking over to the vehicle, I was presented with only one key as they were not able to provide the previously available second set. It is quite safe to say that this was my last experience with Lake. More