Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lake Chevrolet

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.5
5,044 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
Contact Dealership
View Awards

4100 South 27th Street

Milwaukee, WI

53221

Directions

By Type

Showing 5,044 reviews

August 13, 2024

everyone is very welcoming and very helpful, they always are very fast and helping people More

by ABBYTODRYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thanks Abby!

August 13, 2024

Jonathan made my repairs easy and kept me informed of staples everything.I will definitely be back! More

by cortina942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team made your repairs easy and kept you informed throughout the process. We appreciate your trust in Lake Chevrolet and look forward to welcoming you back for your future needs! Sincerely, The Team at Lake Chevrolet

August 13, 2024

tried selling me tires and front end alignment even though I don't need it until later in the year. More

by chrislindawall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Lake Chevrolet responded

Thank you for your feedback and your great rating. We understand your concern regarding the suggestion for tires and a front end alignment. At Lake Chevrolet, we aim to ensure our customers are fully informed about their vehicle's needs. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 13, 2024

;I was not told I would receive only one key fob until it was time to go. For someone in their 80's this is not good now I have to get another. I was told the oil would be changed and the percentage would be More

by jimvogie7
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Maneage
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carly McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Neuses
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. I sincerely apologize for the multiple issues you encountered during your visit. We strive to provide a smooth and positive experience for all of our customers, and it's clear we fell short in several areas this time. I'm sorry to hear about the confusion regarding the key fob and the incomplete services, such as the oil change and the unaddressed paint on the passenger side door jam. The oversight with the license plate bracket and the lack of readiness for your appointment are also concerning. These are not the standards we aim to uphold, and I understand how frustrating this must have been, especially given your situation. I want to assure you that your feedback is taken very seriously, and we are committed to addressing these issues to improve our service. I'm glad to hear that Carly was able to assist and make your experience a little better, and I will ensure she is recognized for her efforts. Regarding the $10 check for the overpayment, I will personally look into this matter to ensure it is resolved promptly. Thank you for being a loyal GM customer for over 60 years. We value your business and hope to have the opportunity to regain your trust.

August 13, 2024

I had a great experience purchasing my new car. Wonderful dealership and personnel. It was great More

by pattymueller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia "C.C." Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thanks Patty! Appreciate the kind words!

August 12, 2024

The dealership service department communicated well and solved my issue on the first visit. I appreciated the detailed documentation provided of the troubleshooting and repair procedures involved as a demo More

by Pauly112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're glad to hear that our service department effectively communicated and resolved your issue on the first visit. We strive for thoroughness in our documentation to ensure our customers are well-informed. We appreciate your feedback and hope to assist you again at Lake Chevrolet in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

If you have an appointment you shouldn’t have to wait 45 minutes before your car is touched. Especially if you have the first appointment of the day. More

by malorenz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We understand how frustrating it can be to experience a long wait time, especially when you have an early appointment. We strive to ensure timely service at Lake Chevrolet, and we appreciate you bringing this to our attention. Please feel free to contact us directly to discuss your experience further. We value your input and are committed to improving our service standards. Sincerely, The Team at Lake Chevrolet

August 12, 2024

I was very satisfied with the repair done to my vehicle. It was well done. More

by jsaavedra74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were very satisfied with the repair done to your vehicle at Lake Chevrolet. Our team strives to provide the best service possible, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

It is always a pleasure to deal with Lake Chevy. They make it more tolerable for the ouch of my car. More

by apamillia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're delighted to hear that your experience with Lake Chevrolet has been a positive one. We strive to make every visit enjoyable, even when it comes to the less pleasant aspects of car maintenance. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Had a timed appointment for an oil change. The vehicle sat in the service garage for 45 minutes until they got to it. It took 40 minutes to perform an oil change. They rotated the tires which More

by georgelabros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
1
...
27
28
29
...
505