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Lake Chevrolet
Milwaukee, WI
4,745 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible!
Thank you for thinking of Lake Chevrolet!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 4,745 reviews
December 29, 2019
Good. Could use some technology upgrades Friendly and knowledgeable. Dealership still uses old technology for the consumer that makes things go a little slower than others. Will always go bac Friendly and knowledgeable. Dealership still uses old technology for the consumer that makes things go a little slower than others. Will always go back to Lake Chevy. More
by Hummerer31
Verified Customer
Helpful December 29, 2019
Excellent Body work and communication I recently was in a car accident and had the car towed to Lake Chevrolet. They greeted me with compassion and asked what happed, and LISTENED without I recently was in a car accident and had the car towed to Lake Chevrolet. They greeted me with compassion and asked what happed, and LISTENED without judgement. They called me weekly to keep me informed of the status of the car. When I picked it up with were extremely caring, friendly, and concerned about my satisfaction. It was a great experience, but I won't expect anything less from this dealership . . .they are the best and they don't lose site of who makes them that . . their employees and returning CUSTOMERS! More
by laurie_l
December 29, 2019
Took longer than what I was told. Brought my 2017 Colorado in for a vibration, was told by John Webler about 2 hour wait, it took over 3 hours with no follow up or info during the serv Brought my 2017 Colorado in for a vibration, was told by John Webler about 2 hour wait, it took over 3 hours with no follow up or info during the service time frame, other service advisors came out and talked to the customers that were also waiting, and when their cars were done told them they had been washed, when mine was done I had to ask for a car wash, John seemed very cold, like I was bothering them. More
by timothy.tracz
December 28, 2019
Great overall Experience We are extremely happy with the overall experience we had at Lake Chevy! Dan and everyone that we dealt with were fantastic. We are very happy with ou We are extremely happy with the overall experience we had at Lake Chevy! Dan and everyone that we dealt with were fantastic. We are very happy with our two new cars. More
by 4NIERDAN84
Employees Worked With
Leo Campechano, Tony Kossow, Daniel Anderson
December 27, 2019
Car sales this is about two 2018 vehicles I purchased last week. Dec 19, 2019. The cars aRe great as well. My problem started when we were filling out our paper this is about two 2018 vehicles I purchased last week. Dec 19, 2019. The cars aRe great as well. My problem started when we were filling out our paperwork and I noticed that one vehicle had oil service as needing to be done on the certification sheet. The finance person crossed an x into the field as completed and assured me the oil service had happened. Then because it was late my sales person arranged for me to come in the following monday for the car to be detailed.. over the weekend I noticed the oil life indicator was showing 40% life remaining. Weird because I was assured this vehicles oil was done. So, Monday comes. I head to your dealership with paperwork in hand and meet Bob to have car detailed. I explained there was only 40% life span remaining on oil and that the certification was checked needs servic but the finance guy said it was done and crossed it out. Bob said he would look into it. He returned and told me that when the percentage was 15% I should return and it would be taken care of. I then informed him I would not probably be here since I’m leaving Wisconsin. Bob then told me bring it in before you go and we will take care of it. Awesome I said thanks for addressing this. My son and I head to lunch and Bob has my car detailed. I return the car looks great. Bob greats me and proceeds to tell me of a policy that oil service is not provided sine it still has a life span of 35%. He also states I will have to use one of my free services to have oil changed. I told Bob that I just bought 2 2018 vehicles from him and I should not have to use a service voucher that is a perk for buying a new vehicle. Bob then told me he could take away the certification and give me an oil change. This was insulting. I responded to him do whatever you want my paperwork says different. These vehicles are our second and third vehicles from this dealership. My grandfather bought from you along with my father. I have a son who will not be buying from your dealership. So from here things just get worse. During our purchase your employees told us they switched over our insuanc from the two vehicles we traded in to the new vehicles. Due to the holiday we were unable to follow up with our insurance man. I did leave my insurance company a voicemail. My insurance man contacted me telling me I was covered for a 2014 equinox and a 2007 Jeep Liberty. Now things are in order not by Lake Chevrolet but by me. 8 days my family drove around in uninsured vehicles and financed vehicles. Not only would we have been financially ruined paying out of pocet for damages to someone we would’ve still had to pay for us. I would hope you would have some sort of respond to this and also want to address the false certification sheet I have. I feel cheated and disrespected To top all of this. Finance told us that the two vehicles would be jointly financed. 3 weeks later we find out we actually are financed through two different banks. Unacceptable. More
by rochem278
December 27, 2019
Knowledgeable and friendly. Knowledgeable and friendly staff. Communication was amazing. Very satisfied with service. Carrie, Kayla and Clarissa were outstanding in each of their Knowledgeable and friendly staff. Communication was amazing. Very satisfied with service. Carrie, Kayla and Clarissa were outstanding in each of their respective roles. Will be back for more. Thank you! More
by JJ
Employees Worked With
Carrie Karvonen, Kayla Miller, Clarissa ?
December 27, 2019
Excellent Salesperson was friendly, kept me informed and made sure concerns were met. I did not have an appointment but was able to be a workin appointment with Salesperson was friendly, kept me informed and made sure concerns were met. I did not have an appointment but was able to be a workin appointment with no hassle More
by jjheinle
Employees Worked With
Alex Bair
December 24, 2019
Oil leak On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back in for oil leak on 12-10-19 lake Chevrolet charged me 513.22 to fix it. 12-24-19 the car is still leaking. The car we bought new in 2013 from Braeger Chevrolet it only has under 33000 miles on it. How much more is lake Chevrolet going to charge me before you fix it. More
by juice398a
Employees Worked With
Leo Campechano, Steven Thomas, Kieth Werderitch
December 24, 2019
Too long wait just for be oil change, rotation Appointment was for 11:00- car didn't get in till at least 11:50. Advisor should have said something about being behind so could reschedule.Also they Appointment was for 11:00- car didn't get in till at least 11:50. Advisor should have said something about being behind so could reschedule.Also they should have their lunches away from customers, 2 ND time in a week eating when talking to them. Finally got my car 2 hours after arriving there- ridiculous for oil change and just rotation. Last time was the expected 30 or less so this was shocking. The sales guy talked to Matt K though was very helpful talking to about my lease coming up. More
by WOJINATOR19
December 23, 2019
Timely but inefficient. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. More
by denyben88
Employees Worked With
Mackensey (Mack) Bolton
