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Krenzen Auto Mall

Duluth, MN

4.8
263 Reviews

2500 Mall Drive

Duluth, MN

55811

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263 Reviews of Krenzen Auto Mall

June 15, 2023

Got me in quickly without an appt- staff professional and caring. Battery installed quickly- kris More

by krissaloum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb-can’t remember other gentleman’s name
Jun 19, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on your recent experience with our Honda Service Department! We are pleased to hear that everything went well.

June 15, 2023

Always seems fair and honest. No issues other than long service lead times which I get in this day and age. More

by Bcsc71180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 19, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback!

June 15, 2023

I had an appointment for an oil change and Tony the service advisor was very helpful. He listened to other questions about my Honda and checked them out. It was a very pleasant appointment. Thanks, Ton More

by Crystal B
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jun 19, 2023 -

Krenzen Auto Mall responded

Crystal, thank you for taking a moment to leave us a review! We are happy to hear that our staff was helpful, if there is anything else we can do for you in the future please let us know.

June 14, 2023

Everyone who works there takes time to greet you and ask if they can help you. More

by marymichaeljo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, and several others whose names I don’t know. Woman who helped with rental vehicles, woman where I paid my bill
Jun 14, 2023 -

Krenzen Auto Mall responded

Thank you for your positive feedback! If there is anything else, we can do for you in the future please let us know!

June 10, 2023

They were courteous and efficient. They explained why some things that didn’t need to be completed. More

by cajhhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of their names.
Jun 21, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback!

June 08, 2023

Set up appointment on line. Works great. In addition to my requested service, I was informed of a software update. That was accomplished on same visit. Sales rep Dan Peterso More

by rvhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Peterson
Jun 21, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

June 05, 2023

Best mechanics ever. I take my vehicle there even for routine maintenance. Service you can trust. More

by Kevin R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Raihala
Jun 06, 2023 -

Krenzen Auto Mall responded

Thank you for the great review of our Service Department!

May 27, 2023

I go there for my oil change. They do a great job, for a fair price. Reccomend giving them a try. More

by djackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
person who checked me in, and followed up with my bill.
May 30, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on our Service Department! We appreciate your recommendations!

May 24, 2023

So very helpful! Anthony was wonderful to work with- despite not finding the keys right away but it was def worth the wait! More

by Nancy.kilpo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Castelano
May 25, 2023 -

Krenzen Auto Mall responded

Nancy, thank you for letting us know about your experience! We hope you enjoy your new vehicle!

May 23, 2023

Rob was awesome. I made my appointment online, and while I asked for annual service (oil, tire rotation, inspection) in addition to some recall fixes, that fell throu More

by Dave Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Lucas
May 24, 2023 -

Krenzen Auto Mall responded

Dave, thank you for taking the time to tell us about your experience with our Service Department! We appreciate your honesty and are glad to hear that everything went well with your appointment, we look forward to seeing you again!

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