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Krenzen Auto Mall

Duluth, MN

4.9
244 Reviews

2500 Mall Drive

Duluth, MN

55811

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244 Reviews of Krenzen Auto Mall

April 10, 2023

Was very surprised that they were able to work on the car without an appointment. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 11, 2023 -

Krenzen Auto Mall responded

Thank you for the 5 Star review!

April 10, 2023

They clearly describe everything that needs to be done to my car. They also tell me what upcoming maintenance is due and how much it will cost More

by Glacier Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name, but he was very helpful
Apr 11, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback! We look forward to assisting you again in the future.

April 07, 2023

The staff is very knowledgeable in the Service and Parts departments. I really appreciated the very convenient shuttle service that brought me home during the servicing of my car and then picked me up when More

by Dynamo
Recommend Dealer
Yes
Employees Worked With
Rob and Bill
Apr 10, 2023 -

Krenzen Auto Mall responded

Wow, thank you for the great review! We appreciate all your feedback. Do not hesitate to reach out if there is anything else you need assistance with!

April 03, 2023

Friendly, thorough and professional. The manager took time with me to understand the inventory issues and the salesperson was kind and honest. To top it all off, the finance guy had More

by Fairchbr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mike and John
Apr 04, 2023 -

Krenzen Auto Mall responded

Thank you for the great review! We appreciate your feedback and honesty. If there is anything else we can do for you please let us know, and enjoy your new Honda!

March 31, 2023

Vehicle was as advertised, Jake in Sales and John in Finance were excellent. We worked together for a win-win. More

by joehejny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake - Sales & John - Finance
Apr 03, 2023 -

Krenzen Auto Mall responded

Joe, thank you for leaving us a 5 star review! We are happy to hear about your experience and if there is anything else we can do for you in the future please let us know.

March 23, 2023

Very quick service. They explain everything and make sure the car is in the best condition. Very friendly and knowledgeable More

by myakeesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 03, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on your recent experience in our Service Department! We are happy to hear that it was a positive experience.

March 18, 2023

Very professional, kept me updated on what was going on with my car and when i could expect it to be done and what i would be expecting to pay. Tony went above and beyond to get my car fixed for me in a ti More

by carlycary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 20, 2023 -

Krenzen Auto Mall responded

Carly, thank you for the awesome feedback on our service advisor Tony! We are happy to hear that your experience was so positive. We will pass long the kind words to Tony and if there is anything else we can do for you in the future please let us know!

March 11, 2023

Always courteous, helpful. Able to get my questions andwered. Appointments are usually on time. Staff is always helpful. They bring concerns to my attention. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 13, 2023 -

Krenzen Auto Mall responded

Tom, thank you for leaving Krenzen a 5 Star review! We appreciate your honesty!

February 26, 2023

It was a great experience. They answered all my questions and figured out what the mystery noise was—and are fixing it! More

by Prairie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yikes I don’t know!
Feb 27, 2023 -

Krenzen Auto Mall responded

Thank you for taking a moment to a review of our Service Department! We are happy to hear that you had a great experience. If there is anything else we can do for you, please let us know.

February 22, 2023

The service department personnel are conscientious and helpful. I can count on them to diagnose and repair any issues I have with my truck. More

by oswoodsusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric ?
Feb 27, 2023 -

Krenzen Auto Mall responded

Thank you for taking a moment to leave us a review! We appreciate your feedback and look forward to assisting you again soon!

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