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Krenzen Auto Mall

Duluth, MN

4.9
244 Reviews

2500 Mall Drive

Duluth, MN

55811

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244 Reviews of Krenzen Auto Mall

May 23, 2023

Rob was awesome. I made my appointment online, and while I asked for annual service (oil, tire rotation, inspection) in addition to some recall fixes, that fell throu More

by Dave Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Lucas
May 24, 2023 -

Krenzen Auto Mall responded

Dave, thank you for taking the time to tell us about your experience with our Service Department! We appreciate your honesty and are glad to hear that everything went well with your appointment, we look forward to seeing you again!

May 03, 2023

Very professional and well organized . Work done right on schedule His is a great dealership. More

by Crosbybt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names
May 15, 2023 -

Krenzen Auto Mall responded

Thank you for the 5 Star review!

May 03, 2023

Was really easy to purchase my new car. Salesman listened to me and I received everything I wanted, rust proofing, extended warranty. Have only purchased cars at Krenzen because of honesty More

by kathyhern1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance
May 15, 2023 -

Krenzen Auto Mall responded

Kathy, thank you for the feedback on your recent experience with Krenzen & Lance! We are happy to hear that your experiences were positive and if there is anything else we can do for you in the future please do not hesitate to reach out.

April 29, 2023

Service was straightforward, availability was limited on new cars so I opted for a base trim model which was right for me. Honda's destination fee was a little pricey perhaps compared to other manufacturers More

by Tyler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
May 01, 2023 -

Krenzen Auto Mall responded

Tyler, thank you for the feedback on your experience with Mike. We appreciate your honesty and if there is anything else we can do for you in the future please let us know!

April 29, 2023

I liked to deal with Jake, I I got what I wanted & he got what he wanted , so we were both satisfied I think. I enjoyed dealing with him in a cut to the chase negotiation, I would recommend him to future cus More

by Rogerhagglund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
May 01, 2023 -

Krenzen Auto Mall responded

Roger, thank you for taking a moment to tell us about your experience with Krenzen & Jake Toman. We appreciate your feedback and if there anything we can do for you in the future please let us know!

April 28, 2023

Always dependable and thorough. I never bring my car anywhere else. I would recommend Krenzen to anyone looking for a car or services More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
May 01, 2023 -

Krenzen Auto Mall responded

Don, thank you for your feedback!

May 01, 2023 -

Don responded

Great job as usual. Thanks

April 22, 2023

Always professional, friendly. I took a friend along. Their next car may be there based on they welcomed her. More

by Harlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ScottV,reception,service,payment
Apr 24, 2023 -

Krenzen Auto Mall responded

Harlan, thank you for the great recommendation! We are happy to hear about your experience and we look forward to assisting you and your friend in the future!

April 19, 2023

I had my first oil change and service since moving to the area. The service was fast and good. I would have appreciated a Military discount as I have recieved at other Honda service stations, but it isn't a More

by Aloha63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 20, 2023 -

Krenzen Auto Mall responded

Thank you for taking the time to leave us a review and your feedback. A military discount will be something we will start considering! If there is anything else we can do for you please don't hesitate to reach out.

Apr 21, 2023 -

Aloha63 responded

Thank you.

April 14, 2023

Very friendly and helpful,they made me feel comfortable. They had beverages and snacks plus tv 📺 More

by nmbolden9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Apr 17, 2023 -

Krenzen Auto Mall responded

Thank you for the review of our Service Department!

Apr 18, 2023 -

nmbolden9 responded

U r welcome

April 12, 2023

Pleasant waiting area for service. Good and reasonably priced service. Clear explanation of work done. More

by Vigaglumr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Apr 12, 2023 -

Krenzen Auto Mall responded

Thank you for the great review! We look forward to assisting you again soon.

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