Koons White Marsh Chevrolet - Service Center

I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More

Brian was a great service guy. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. More

Always gets ghe job done on time! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! More

Koons White Marsh Chevrolet is a good place. I like Courtney. I will come again. I like Courtney. I will come again. More

Wonderful experience, Courtney in the service department was exceptional and knowledgeable, will definitely use this store moving forward... was exceptional and knowledgeable, will definitely use this store moving forward... More

I had a pleasant experience with Courtney’s professionalism and her knowledge. She kept me posted with the results of my problems and finished the work at a reasonable time frame professionalism and her knowledge. She kept me posted with the results of my problems and finished the work at a reasonable time frame More

You couldn’t ask for a better dealership to work with I have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on t have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on time always let me know anything about my car and all the updates as it’s in there. More

My service advisor Brian made my experience exceptional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. More

Thomas was very knowledgeable and courteous . He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My coupon said $84.00 for oil and the rotation was a separate price and the missing lug knots were $12.00 a piece and I ended up paying $250 plus change. Ludicrous and I have coming for over 20 years……Wow….. More