Koons White Marsh Chevrolet

We had dealt with Buddy Price before so we asked for him again and again he sold us a car that we are 100% satisfied with the entire dealership management and all were very professional and thorough again and again he sold us a car that we are 100% satisfied with the entire dealership management and all were very professional and thorough More

Buying experience was an extreme kind of worst with koons !! Never recomend to get trap in the web of koons names !! From sales to finance all bluff !! Just utmost for their own interest !! !! Never recomend to get trap in the web of koons names !! From sales to finance all bluff !! Just utmost for their own interest !! More

This is One of worst dealerships, Sold me a Malfunction vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system unavailable, Parking assist and blind spot monitors were not working I took pictures of it, took the vehicle to the dealership same day, sales person Qamar drove the vehicle for a mile, the light did not came up, said if it comes again bring the vehicle, the light came again after I drove 7 miles, I called the sales person he said bring the vehicle next day he'll arrange the loaner to drop off, when I went that day, the service personnel said the loaner vehicle is not arranged, so I have to bring it in next day, they kept the vehicle for 6 days , didn't fix the issues, gave me the vehicle back saying it was working when I bought the vehicle, they did not honor 7 day exchange policy, 1000 miles / 30 day warranty, sales manager Rodney and Sale person Qamar were dishonest, didn't kept the promise when they sold the vehicle and after. They don't even care about their customers just want to sell what ever vehicle they have, don't worry about letting the customers driving the unsafe vehicle. Noi I regret my decision that I went to this dealership bought a car with dishonest sales team. More

I would highly recommend Koons service department. All personnel are very professional, cooperative and helpful. All personnel are very professional, cooperative and helpful. More

The salesperson went out of his way to help me purchase the traverse I was looking for in the color I wanted. The only one available was at a dealership in Virginia. Kelvin went there and picked the car up the traverse I was looking for in the color I wanted. The only one available was at a dealership in Virginia. Kelvin went there and picked the car up and brought it back for me to see and purchase. I would say that’s exceptional service. He took the time to show us how many of the gadgets worked. More

Love this dealership. I have been a customer for many years and each year Koons gets better and better. The service department is tops and the waiting area is clean and eq I have been a customer for many years and each year Koons gets better and better. The service department is tops and the waiting area is clean and equip with everything to make your wait comfortable. The entire dealership is exceptionally clean. Very customer friendly and courteous. I recommend Koons to family and friends. KUdos to Koons. More

I believe that my service tech provided me with outstanding service which included intervening between myself and my insurance company . No matter how many times I contacted him he was consistently outstanding service which included intervening between myself and my insurance company . No matter how many times I contacted him he was consistently courteous and patient with me....which seems to be a rare exception nowadays . As well, everyone at the zkoons service Dept also was very friendly and helpful so I would not hesitate to return if need be. More

Better than expected experience. From sales to finance to include the receptionist all very friendly. Everyone worked to ensure I was happy with buying the vehicle. I’m over 65 and h From sales to finance to include the receptionist all very friendly. Everyone worked to ensure I was happy with buying the vehicle. I’m over 65 and had not dealt with Koons dealerships prior. Sorry It took me this long to find a very responsive and personable car dealer. I will highly recommend to family and friends a visit to Koons if buying a vehicle. More

Was very easy doing business in another state! Ethan made this a very easy process! He was by far the BEST car salesman I have ever dealt with!!! Ethan made this a very easy process! He was by far the BEST car salesman I have ever dealt with!!! More

11/06/2023 Keanu Slate was amazing. Buying at Koons chevy nice it was a great experience. The Sales Manager Jerry Morreale and Financial Services Manager Josh Rogers was Great. I Recomm Buying at Koons chevy nice it was a great experience. The Sales Manager Jerry Morreale and Financial Services Manager Josh Rogers was Great. I Recommend anyone looking for Vehicle you will be happy. Great Place. More