Back

Koons Westminster Toyota

Westminster, MD

4.6
624 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 624 reviews

July 22, 2023

As usual, I had a great experience getting my car serviced. George is always friendly and polite and very knowledgeable. Everyone in the service department is friendly and helpful. More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Jul 24, 2023 -

Koons Westminster Toyota responded

Clare, thank you for the kind words! We're glad to hear that George and our service department provided excellent customer service during your visit. We appreciate your support and hope to see you again at Koons Westminster Toyota!

July 16, 2023

What can I say. ..Koons Service delivered on everything! George was pleasant and more than helpful and answered all questions and got my Tacoma back to me in a very t More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Jul 17, 2023 -

Koons Westminster Toyota responded

Thank you for the great review of Koons Westminster Toyota! We're glad to hear that George provided excellent service and got your Toyota Tacoma back to you in such a timely fashion. We appreciate your business and hope to see you again down the road!

July 16, 2023

What can I say. ..Koons Service delivered on everything! George was pleasant and more than helpful and answered all questions and got my Tacoma back to me in a very t More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Jul 17, 2023 -

Koons Westminster Toyota responded

Thank you for the great review of Koons Westminster Toyota! We're glad to hear that George provided excellent service and got your Toyota Tacoma back to you in such a timely fashion. We appreciate your business and hope to see you again down the road!

July 09, 2023

Very pleasant to deal with. Knowledgeable personnel, Have a great day nothing more to say More

by Jelambert1@msn.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace norton
Jul 10, 2023 -

Koons Westminster Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Koons Westminster Toyota!

June 29, 2023

The Koons Toyota of Westminster exceeded my expectations. George Bromwell, my service advisor was excellent! Factory recall repair was completed in under 2 hours, by very knowledgeable technici More

by Dexter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Jun 29, 2023 -

Koons Westminster Toyota responded

Dexter, we're so glad to hear that Koons Toyota of Westminster exceeded your expectations! Thank you for taking the time to share your positive experience with George Bromwell and our knowledgeable technicians. We appreciate your support and hope to see you again in the future!

June 28, 2023

This dealership is the best as they treat their customers as their top priority. The General Manager sets the tone & all departments are top notch. My service advisor is Milo & he is friendly, & very knowled More

by Maryschabdach
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Milo
Jun 28, 2023 -

Koons Westminster Toyota responded

Mary, thank you so much for the kind words! We're glad to hear that our team at Koons Westminster Toyota provided top-notch service and made you feel like a valued customer. We'll be sure to pass along your compliments to Milo and the rest of our staff. Drive safely, and we hope to see you again soon!

June 16, 2023

I have had the opportunity to purchase many vehicles that require me to travel and drive them home. These deals were worked out online and over telephone communication. Koons Toyota is one of the best I’ve e More

by Swahl551
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
Jun 19, 2023 -

Koons Westminster Toyota responded

Thanks for the amazing review! We're so glad to hear that your experience with Koons Westminster Toyota was seamless and that Joanne provided excellent service throughout your purchasing process. We appreciate your recommendation and look forward to helping you and your wife with that Toyota Tacoma in the future. Enjoy that new truck!

May 29, 2023

Best service representatives in all of Maryland. The mechanics are awesome, too. Next car I buy will be from Koon's because of the superior service department. More

by regina.andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
May 30, 2023 -

Koons Westminster Toyota responded

Thank you for the review! We appreciate your support of Koons Westminster Toyota and hope to see you back again down the road!

May 07, 2023

Very great service department and people are great to work with I will have all my service done there thank you More

by Wheeler dealer1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Felker
May 08, 2023 -

Koons Westminster Toyota responded

We're glad to hear you had a great experience with our service department! At Koons Westminster Toyota, we strive to provide excellent customer service every time. Thank you for choosing us as your go-to for all your service needs. We look forward to working with you again in the future!

May 04, 2023

Overall, our experience was positive. However, less than 1 week after purchasing the vehicle, it wouldn't start. Koons was very thorough in rectifying the issue, which turned out to be a More

by Koons review
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Emge, Bradner Parkinson
May 04, 2023 -

Koons Westminster Toyota responded

We appreciate you taking the time to share your experience with Koons Westminster Toyota. We're glad to hear that we were able to rectify the dead battery problem and return your vehicle back to you. Your feedback regarding the inspection report has been shared with our team, and we will work on improving our recommendations in the future. Thank you for considering us for any future vehicle purchases!

...
7
...