Koons Westminster Toyota
Westminster, MD
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This dealership is the best as they treat their customers as their top priority. The General Manager sets the tone & all departments are top notch. My service advisor is Milo & he is friendly, & very knowled as their top priority. The General Manager sets the tone & all departments are top notch. My service advisor is Milo & he is friendly, & very knowledgeable.. All work is done well. & the valet service is a big help to me. More
I have had the opportunity to purchase many vehicles that require me to travel and drive them home. These deals were worked out online and over telephone communication. Koons Toyota is one of the best I’ve e require me to travel and drive them home. These deals were worked out online and over telephone communication. Koons Toyota is one of the best I’ve ever worked with. From the moment I found the truck on their website to the purchase. The communication was seamless. They answered every question I had, and took care of every request I made. Special thanks to Joanne Virgilio! Joanne saw to it that everything was taken care of, including getting my truck over to have options installed prior to me, picking it up. I would highly recommend Koons Toyota to anyone and there’s a very good chance My wife will be in the market for a Toyota Tacoma in the near future. Something tells me we will be flying out east to pick it up At koons Toyota! More
Best service representatives in all of Maryland. The mechanics are awesome, too. Next car I buy will be from Koon's because of the superior service department. The mechanics are awesome, too. Next car I buy will be from Koon's because of the superior service department. More
Overall, our experience was positive. However, less than 1 week after purchasing the vehicle, it wouldn't start. Koons was very thorough in rectifying the issue, which turned out to be a However, less than 1 week after purchasing the vehicle, it wouldn't start. Koons was very thorough in rectifying the issue, which turned out to be a dead battery. They replaced the battery and returned the vehicle to us. But I had to take a vacation day and, when we received the service history, we saw that the inspection report recommended that the battery be replaced, but the recommendation was declined. I will conclude by saying we would definitely consider Koons Westminster for any future vehicle purchases More
Todd was great he’s professional, courteous and very knowledgeable. He answered all my questions and took the time to keep me informed as to work on my Toyota continued absolutely wonderful experience. knowledgeable. He answered all my questions and took the time to keep me informed as to work on my Toyota continued absolutely wonderful experience. More
The service department at Koons was outstanding during today’s maintenance visit. Todd E and George B provided excellent advice related to my Sienna’s upkeep and went above and beyond when troubleshooting today’s maintenance visit. Todd E and George B provided excellent advice related to my Sienna’s upkeep and went above and beyond when troubleshooting additional issues that needed to be dealt with. I really liked how these guys interacted with me and helped proceed to a successful visit. It’s just not necessarily like that when I visit other dealership service departments. Finally, thumbs up to their waiting area … very comfortable and accommodating. More