Koons Westminster Toyota
Westminster, MD
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Right from the start, everyone at Koons Toyota was helpful and informative. I know that they are trying to sell you a vehicle, but these folks are truly friendly and easy to talk with. They were also helpful and informative. I know that they are trying to sell you a vehicle, but these folks are truly friendly and easy to talk with. They were also very knowledgeable and were quite able to answer any questions that we may have had. I am not a person that enjoys shopping much less shopping for a new truck, but the people at Koons made this a pleasant experience. More
Salesman was friendly, timely and easy to work with. He communicated my requests to the sales manager for what I wanted to commit to the sale. Would recommend sales man to others looking for auto purchase communicated my requests to the sales manager for what I wanted to commit to the sale. Would recommend sales man to others looking for auto purchases in the future. The rest of the staff was also friendly, kind and easy to work with! Overall great experience!! Pleasure all the way around! More
Went in thinking about buying a car. Spoke to Mr. Peterson he was very friendly and knew what he was talking about! This was the first time I ever bought a new car and he made me feel very comfortabl Peterson he was very friendly and knew what he was talking about! This was the first time I ever bought a new car and he made me feel very comfortable and worked with me to in order to figure out which cars would fit my personality and budget. Walked away with a new corolla! I loved the friendly and professional atmosphere at koons toyota will recommend to everyone! More
This was a very good experience. Clean store with compfortable process. Good finance options and pricing. Ask for the buyanaccessory.com presentation if you want accessories. I recomend remote start compfortable process. Good finance options and pricing. Ask for the buyanaccessory.com presentation if you want accessories. I recomend remote start and Sirius radio. the service folks are great as well... More
I came into Koons Toyota because it's close to home and I had purchased my previous vehicle (Yaris Sport) there. I had always wanted a Rav4 and Jeff and Brad were able to find it for me, even though it was a had purchased my previous vehicle (Yaris Sport) there. I had always wanted a Rav4 and Jeff and Brad were able to find it for me, even though it was a special color that wasn't available in the area. They were able to get the vehicle into the dealership and get the paperwork completed swiftly and painlessly. All in all, it was a pleasant experience with very knowledgeable and handsome sales reps! More
Great people that helped me to find everything that would work for me!!! Jimmy was great and the financial team did whatever it took to get me in the car i really wanted!!! Left there with a big smile!!! I w work for me!!! Jimmy was great and the financial team did whatever it took to get me in the car i really wanted!!! Left there with a big smile!!! I went there with not the greatest credit and still having payments on my other car. They gave me the highest amount on my old car and did what it took to get me at my same payments that I needed. They were very honest thoughout the whole thing aswell. When they didnt think that something would work they told me and they did what they could to work around it. Im very thankful that i got my car from there and when it comes time for a new one I will be going there!! More
I had a problem understanding the towing rating on my 2007 Tundra Maxi Cab truck. Mary Anne and Joe helped me resolve my question. I tried to find information from the Toyota web site but the informatio 2007 Tundra Maxi Cab truck. Mary Anne and Joe helped me resolve my question. I tried to find information from the Toyota web site but the information I wanted wasn't there. I have been dealing with Koons Toyota for many years and turned to them with my request for information and in one day got the answer I needed. More
Needed emergency service for my brand new Sienna while I was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warra was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warranty repair, but they only charged me about $40 to do it. The facility is beautiful...awesome waiting area!! I even overheard a family there from Clarksville (where there is another Toyota dealer right in town and where we had unfortunately bought our car) buying their car from Koons Westiminster. What does THAT tell you!!? DON'T buy from Clarksville...that's what. Thank you, Koons Westminster, for making an otherwise unpleasant, inconvenient, difficult experience tolerable!! :-) More
Of all the Toyota dealers in the Washington metropolitan area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarne area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarned that Toyota may take 3 months to deliver, because they do not interrupt the production line for special orders, I was ready to wait, anticipating my car to arrive in late February/early March. The manager was able to switch a scheduled production car for my special order, and it arrived in mid-January--record time. Because I live 45-60 miles away, depending on route, Koons delivered my car to my door at no extra charge, at a scheduled time, with a full tank of gas. Additionally, they had gone to MVA for me, and regular license plates (not temporary tags) were on the car. A thorough rundown of the car's features and demonstrations of how to work them was much-appreciated, as this is my first Toyota. Staff was friendly and helpful each step of the way. When I later had concerns about the smart key and possible interference with a friend's pacemaker/defibrillator, they provided me with the technical information so my friend could contact the manufacturer of her device and make sure there would be no interference from the smart key system. They have been quickly and accurately responsive both to telephone and e-mail contact. I recommend this dealership. More