Koons Westminster Toyota
Westminster, MD
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I had a problem understanding the towing rating on my 2007 Tundra Maxi Cab truck. Mary Anne and Joe helped me resolve my question. I tried to find information from the Toyota web site but the informatio 2007 Tundra Maxi Cab truck. Mary Anne and Joe helped me resolve my question. I tried to find information from the Toyota web site but the information I wanted wasn't there. I have been dealing with Koons Toyota for many years and turned to them with my request for information and in one day got the answer I needed. More
This was a very good experience. Clean store with compfortable process. Good finance options and pricing. Ask for the buyanaccessory.com presentation if you want accessories. I recomend remote start compfortable process. Good finance options and pricing. Ask for the buyanaccessory.com presentation if you want accessories. I recomend remote start and Sirius radio. the service folks are great as well... More
Went in thinking about buying a car. Spoke to Mr. Peterson he was very friendly and knew what he was talking about! This was the first time I ever bought a new car and he made me feel very comfortabl Peterson he was very friendly and knew what he was talking about! This was the first time I ever bought a new car and he made me feel very comfortable and worked with me to in order to figure out which cars would fit my personality and budget. Walked away with a new corolla! I loved the friendly and professional atmosphere at koons toyota will recommend to everyone! More
Needed emergency service for my brand new Sienna while I was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warra was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warranty repair, but they only charged me about $40 to do it. The facility is beautiful...awesome waiting area!! I even overheard a family there from Clarksville (where there is another Toyota dealer right in town and where we had unfortunately bought our car) buying their car from Koons Westiminster. What does THAT tell you!!? DON'T buy from Clarksville...that's what. Thank you, Koons Westminster, for making an otherwise unpleasant, inconvenient, difficult experience tolerable!! :-) More
Of all the Toyota dealers in the Washington metropolitan area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarne area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarned that Toyota may take 3 months to deliver, because they do not interrupt the production line for special orders, I was ready to wait, anticipating my car to arrive in late February/early March. The manager was able to switch a scheduled production car for my special order, and it arrived in mid-January--record time. Because I live 45-60 miles away, depending on route, Koons delivered my car to my door at no extra charge, at a scheduled time, with a full tank of gas. Additionally, they had gone to MVA for me, and regular license plates (not temporary tags) were on the car. A thorough rundown of the car's features and demonstrations of how to work them was much-appreciated, as this is my first Toyota. Staff was friendly and helpful each step of the way. When I later had concerns about the smart key and possible interference with a friend's pacemaker/defibrillator, they provided me with the technical information so my friend could contact the manufacturer of her device and make sure there would be no interference from the smart key system. They have been quickly and accurately responsive both to telephone and e-mail contact. I recommend this dealership. More