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Matt Hands
Matt Hands
Used Car Sales Consultant
Koons Westminster Toyota
375 Baltimore Boulevard
Westminster, MD 21157
21 Reviews
Matt Hands is an enthusiastic salesman who has been with Koons Toyota of Westminster for 6 years in counting. Although this is his first career in sales, he enjoys the job; the best part of working in the car business is seeing a happy customer! Matt currently lives with his fiance, his beautiful daughter and two dogs. His hobbies include working out, watching and playing sports. He is a home town fan of the Baltimore Ravens, the Baltimore Orioles and the Maryland Terps.
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Write a Review21 Reviews of Matt Hands
July 02, 2026
This is my 7th Toyota purchase since 2004 and 3 since 2023 from Joanne Virgilio. She is very professional and always help you find the right vehicle for your needs and wants. She manages time efficiently 2023 from Joanne Virgilio. She is very professional and always help you find the right vehicle for your needs and wants. She manages time efficiently. Dan Harkins, the General Sales Manager is very helpful and professional as well. Shout-out too to Cecil Khan and his Finance team. I am a Koons Toyota Westminster customer for life! 5-Star to Joanne Virgilio! More
by DLJ
Other Employees Tagged: Dan Harkins , Joanne Virgilio 5-Star
June 26, 2026
Dealership experience was great- from initial contact with Product Specialist Sage K. and working through the buying process with the Sales Manager and Finance Director, was hassle-free. They worked clos with Product Specialist Sage K. and working through the buying process with the Sales Manager and Finance Director, was hassle-free. They worked closely with you and made you feel like a valued customer. They are highly recommended! More
by esquadhq
Verified CustomerOther Employees Tagged: Sage Kreft, Cecil Khan
June 12, 2026
I’ve purchased several vehicles from Koons Toyota, the last being a Tundra, everything went well I got the deal I wanted, they treated me great. last being a Tundra, everything went well I got the deal I wanted, they treated me great. More
by dgridgely
Other Employees Tagged: Salesperson Katie Crook 5 stars
April 23, 2026
Jeremy was wonderful through finance . He listens to you and what you are looking for . I have worked with him numerous times. I also enjoy my interaction with William he was wonderful and He listens to you and what you are looking for . I have worked with him numerous times. I also enjoy my interaction with William he was wonderful and again LISTENED to what I was looking for . Big thanks to you both! More
by bltober0601
Other Employees Tagged: Dan Harkins, Mary Ann McMorrow, Jeremy Voelkel, Jay Badiang, Brooks Hoffman
February 21, 2026
wish that both keyfobs worked and more than 83 miles to empty when i had to drive an hour + to get home but not going to cry about it ! empty when i had to drive an hour + to get home but not going to cry about it ! More
by gregm10
Other Employees Tagged: Jeremy Voelkel , Jeremy Bittler
January 25, 2026
Sales representatives were great, sales managers made it clear that since they weren't making much money on the sale, they weren't interested in providing good service. Bought a used car & the oil light cam clear that since they weren't making much money on the sale, they weren't interested in providing good service. Bought a used car & the oil light came on within a week. Took to my mechanic because I didn't trust the dealer- oil was low & dirty, and all the other fluids were low as well. Tires needed air, balancing and rotating. Shame on the dealer for now having this car in proper shape for the sale. And provided only 1 key fob and no compensation for the cost to me for getting a spare fob. All these issues cost me an extra $500.. More
by srpeltzer
Other Employees Tagged: Dan Harkins , Kyle Smith and Brice (don't have last name) were my salesmen- they were excellent. Their sales managers could take a lesson from them.
April 24, 2024
Extremely professional, courtesy, going out of their way, and patient. Answered all of my questions. and patient. Answered all of my questions. More
by Patricia Ann Calobong
Other Employees Tagged: Jeremy Voelkel
October 07, 2021
Koons had the best inventory of CPO 4Runners. Emailed Matt Hands multiple times and always received a prompt response. Scheduled an appointment and unfortunately was running late. Made Matt aware and he Matt Hands multiple times and always received a prompt response. Scheduled an appointment and unfortunately was running late. Made Matt aware and he was courteous and prompt in his reply. Was meet by a very nice young man by the name of Nicholas Drugan. Extremely patient person and answered all our questions. After deciding on which 4Runner it was time to talk Finance which we were dreading....Roberto made the process palatable. He was able to secure a rate lower than my CU which was a win in my book. Long day but each person made the process worth the wait. Great team work and every employee we encountered along the way smiled and was friendly. More
by Chris Ceo
Other Employees Tagged: Roberto Espinoza , Nicholas Drugan (4 Stars)
March 06, 2019
Outstanding experience!! Bought 2014 Prius and dealt with salesman Matthew and Steve th sales manager. Both were very polite, professional and fair. Cecil in finance went out Bought 2014 Prius and dealt with salesman Matthew and Steve th sales manager. Both were very polite, professional and fair. Cecil in finance went out of his way to secure a loan for my wife and me with a good rate. Never had a better car buying experience! Would definitely buy here again.—Joe W More
by Charlie1
Other Employees Tagged: Sales Manager-Steve, finance -Cecil
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