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Koons Westminster Toyota

Westminster, MD

4.6
620 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 620 reviews

August 12, 2022

My experience working with Koons was excellent. Josh got in touch regarding my vehicle and they had a team out to pick it up the same day. He was quick to respond and helpful throughout. Thank y More

by seanjtait
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Greco
Aug 13, 2022 -

Koons Westminster Toyota responded

We're delighted Josh made your experience a total success! Drive safely, and thanks for choosing Koons Westminster Toyota!

August 06, 2022

Jim was great working with us - very professional and able to answer all of my questions about the vehicle. The purchasing process was efficient and easy as they used (mostly) electronic forms and explai More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shea, Dmitry Tsomik
Aug 08, 2022 -

Koons Westminster Toyota responded

Max, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jim, Dmitry, and the Koons Westminster Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 31, 2022

The service tech was very professional, courteous and friendly she keep me informed throughout on the status of the service. Very good experience More

by Williampoconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica staub
Aug 01, 2022 -

Koons Westminster Toyota responded

Thank you for the great review, William! We are thrilled to hear that you had a successful purchase experience working with the Koons Westminster Toyota team. Drive safely, and we hope to see you back again down the road!

July 28, 2022

Sales and dealer repairs are A+. I truly do not live near this Westminster, yet I will make the drive because they know what they are doing, and care about customer service. Pam in s More

by Tyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam
Jul 28, 2022 -

Koons Westminster Toyota responded

Thank you, Tyson, for the five stars for Koons Westminster Toyota! Customer service is our priority, so seeing that reflected in your visits with Pam and our team is wonderful. Until next time!

July 22, 2022

I recently sold my car to Nate Koons and had an excellent experience with him and his staff who were wonderful gentlemen. It's very uncommon these days to be able to trust people when your doing business an More

by manongartland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ecker , Chris Felker
Jul 24, 2022 -

Koons Westminster Toyota responded

Wow, we couldn't ask for a better review! We're thrilled Nate and the rest of the team delivered exceptional assistance that's earned Koons Westminster Toyota your trust. It's an honor doing business with you. We hope to see you again down the road!

July 18, 2022

Price gouging 2600 dollars should be illegal and should be stop by consumer protection! Will check! More

by tomtink
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Jul 20, 2022 -

Koons Westminster Toyota responded

I'm very sorry to see this review. We aim to provide a fair value to our customers and it's disappointing this isn't the impression we left. Please call me directly so that we can talk through your experience together. Thank you, Vitaly Gurvich - General Manager - 410-876-6400

July 10, 2022

Ryan was amazing, he had everything ready for the purchase of our new Highlander Platinum. More

by bjleather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge
Jul 11, 2022 -

Koons Westminster Toyota responded

Thank you for letting us know what a great job Ryan did! We appreciate your business and hope to see you back at Koons Westminster Toyota.

July 05, 2022

Ryan was a wonderful salesperson to deal with. He was very patient and thorough! He kept us informed through the entire process. I would definitely recommend and return to Koons Westminster and More

by fripp730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Emge
Jul 06, 2022 -

Koons Westminster Toyota responded

Thank you so much for your confidence in Ryan! It means a lot that you are a happy customer and we hope to work with you again at Koons Westminster Toyota. Safe travels!

July 02, 2022

Ryan was very helpful with our purchase, and he made the entire process very smooth and easy. I enjoyed working with everyone, and I am so happy with my car!! More

by mabtw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge, Cecil Kahn
Jul 05, 2022 -

Koons Westminster Toyota responded

It is amazing to see this feedback about Ryan. We're glad that he was helpful and that the whole purchase process went well. See you again next time here at Koons Westminster Toyota!

July 01, 2022

Very professional. Smooth transaction. Salesman was very knowledgeable. Great communications via calls and emails leading up to the transaction. Kept us informed and ma More

by jwclarkesq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge
Jul 01, 2022 -

Koons Westminster Toyota responded

Thank you for the wonderful review regarding your recent purchasing experience at Koons Westminster Toyota! We are grateful for your recommendation and hope you enjoy your new ride.

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