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Koons Westminster Toyota

Westminster, MD

4.6
615 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 615 reviews

July 18, 2022

Price gouging 2600 dollars should be illegal and should be stop by consumer protection! Will check! More

by tomtink
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Jul 20, 2022 -

Koons Westminster Toyota responded

I'm very sorry to see this review. We aim to provide a fair value to our customers and it's disappointing this isn't the impression we left. Please call me directly so that we can talk through your experience together. Thank you, Vitaly Gurvich - General Manager - 410-876-6400

July 10, 2022

Ryan was amazing, he had everything ready for the purchase of our new Highlander Platinum. More

by bjleather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge
Jul 11, 2022 -

Koons Westminster Toyota responded

Thank you for letting us know what a great job Ryan did! We appreciate your business and hope to see you back at Koons Westminster Toyota.

July 05, 2022

Ryan was a wonderful salesperson to deal with. He was very patient and thorough! He kept us informed through the entire process. I would definitely recommend and return to Koons Westminster and More

by fripp730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Emge
Jul 06, 2022 -

Koons Westminster Toyota responded

Thank you so much for your confidence in Ryan! It means a lot that you are a happy customer and we hope to work with you again at Koons Westminster Toyota. Safe travels!

July 02, 2022

Ryan was very helpful with our purchase, and he made the entire process very smooth and easy. I enjoyed working with everyone, and I am so happy with my car!! More

by mabtw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge, Cecil Kahn
Jul 05, 2022 -

Koons Westminster Toyota responded

It is amazing to see this feedback about Ryan. We're glad that he was helpful and that the whole purchase process went well. See you again next time here at Koons Westminster Toyota!

July 01, 2022

Very professional. Smooth transaction. Salesman was very knowledgeable. Great communications via calls and emails leading up to the transaction. Kept us informed and ma More

by jwclarkesq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Emge
Jul 01, 2022 -

Koons Westminster Toyota responded

Thank you for the wonderful review regarding your recent purchasing experience at Koons Westminster Toyota! We are grateful for your recommendation and hope you enjoy your new ride.

June 29, 2022

I sold my car via Facebook, to Mr. Nate Snook. The experience was very professional, friendly, and easy. A great group of people to work with. The selling process was made easy. More

by tinapalmiter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Nate Snook
Jun 29, 2022 -

Koons Westminster Toyota responded

Tina, thank you for the great review! We are so glad to hear that you had a successful experience working with Nate. We appreciate your support and will be sure to pass on the kind feedback to the Koons Westminster Toyota team!

June 26, 2022

I bought A 2022 Toyota Avalon yesterday! A special thanks to Steven Breen, Business Manager. He was great and thoroughly explained everything! More

by Lisa M.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Breen
Jun 27, 2022 -

Koons Westminster Toyota responded

Lisa, thank you for the great review! We are so glad to hear that you found the right vehicle working with Steven. Drive safely in your Toyota Avalon, and we hope to see you back again at Koons Westminster Toyota!

June 23, 2022

Excellent experience at Koons Toyota Westminster! ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from More

by Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Eckard, Bob Erwin, Jason Fogus, Dan Harkins, Chris Felker, Angela Boerner, Cliff Hoffman, Jacob Baadte, Cory Colassard, Bridgett Kirby
Jun 23, 2022 -

Koons Westminster Toyota responded

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you back again at Koons Westminster Toyota!

Jun 23, 2022 -

Buck responded

Thank you for the excellent service that you provided for us while we were purchasing our vehicle at your dealership I give you all five stars !!

June 22, 2022

We sold our car Rav4 XSE hybrid to Mr. snook at koons toyota. The price he gave us was satisfied to our mind. We like his service which pretty much straightforward and easy. Highly recommen More

by Krunalrana22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Snook
Jun 23, 2022 -

Koons Westminster Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Koons Westminster Toyota team. Safe travels, and we are here to help if you need anything in the future!

June 17, 2022

Purchased a new car on 6/15 and the experience was professional, and prompt, and the communication was stellar. The customer service far exceeded our expectations. Cliff explained the buying process More

by Tracyrlookingbill
Recommend Dealer
Yes
Employees Worked With
Robert Morris, Cliff Hoffman
Jun 17, 2022 -

Koons Westminster Toyota responded

Congratulations on your new vehicle! Thank you for choosing Koons Westminster Toyota and for sharing your glowing review of Cliff and Rob. We wish you safe and happy driving ahead!

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